Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google searches still redirecting


  • Please log in to reply
9 replies to this topic

#1 Parskahyes

Parskahyes

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:37 PM

Posted 29 June 2011 - 04:07 PM

Hello, for a couple of days now i had recently stumbled over a virus that had infected or attempted to to say the least, from my research of it, it was a trojan like virus but Spybot: search and destroy had prevented anything from really happening, I had ran AVG, Avast!, Macafee Stinger, Malawarebytes, and Spybot as mentioned, now the problem I'm sure at this point is probably gone, but a problem that occured when it was still there and now continues to linger is that anytime I click my desired link on google, it redirects to another site, some add site like yellowpages or "IN NEED OF PHYSICIAN?" possibly something I wasnt even looking for, further research lead to me being told to uninstall google chrome (my current browser) and delete any and all files that came with it, then reinstall, I did that, and it still occurs, and I think at this point I still have a virus, at this point I'm wondering is there anything else left I can do to be rid of this nuisance. Please and Thank you.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:37 PM

Posted 29 June 2011 - 08:21 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

====================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 Parskahyes

Parskahyes
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:37 PM

Posted 29 June 2011 - 08:34 PM

Security Check gave me this:

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.1.102.64
Adobe Reader 9.1 MUI
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
``````````End of Log````````````





As for Malwarebytes:


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6978

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/29/2011 6:33:52 PM
mbam-log-2011-06-29 (18-33-52).txt

Scan type: Quick scan
Objects scanned: 173458
Time elapsed: 4 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\R4B1ZAOPF5 (Trojan.FakeAlert.SA) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:37 PM

Posted 29 June 2011 - 08:37 PM

I don't see any AV program running.
You mentioned AVG and Avast. What happened to them?

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 Parskahyes

Parskahyes
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:37 PM

Posted 30 June 2011 - 12:14 AM

my apologies, i was replying on a wrong thread and i feel like an idiot, but um, avast and AVG were recently un-installed, due to the only times i acually install them is when i need to run checks, and so they are gone.
also unhooker rootkit removal does not work when i right click and click run as administator i get:

Sorry, but unhandled exception has occured
Program will be terminated
Exception code: 0xC0000005
Instruction adress 0x00402EAA
Attempt to read at address 0xFFFFFFF
Error log generated please report to developers

and the log reads

Exception code : 0xC0000005
Instruction address : 0x00402EAA
Attempt to read at address : 0xFFFFFFFF

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:37 PM

Posted 30 June 2011 - 08:06 PM

i acually install them is when i need to run checks, and so they are gone.

That won't work. You have to have real time protection all the time.
Please, install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
Update, run full scan, report on any findings.

Then...

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 Parskahyes

Parskahyes
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:37 PM

Posted 01 July 2011 - 02:22 PM

the scans log was completely empty

#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:37 PM

Posted 01 July 2011 - 08:24 PM

That's normal, if no changes have been found.

Please, install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
Update, run full scan, report on any findings.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#9 Parskahyes

Parskahyes
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:37 PM

Posted 02 July 2011 - 10:19 AM

Avira had found TR/vundo.gen2

and the report of it follows as

C:\Windows\SysWOW64\d3dx9_32W.dll
[WARNING] The file could not be copied to quarantine!
C:\Windows\SysWOW64\d3dx9_32W.dll
[WARNING] The file could not be deleted!

#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:37 PM

Posted 02 July 2011 - 11:35 AM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users