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Acer Computer


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#1 ralphG

ralphG

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Posted 29 June 2011 - 02:48 PM

Hello all,
Has anyone had any dealings with Acer ?
I have a Acer Aspire X3910. Since I bought the
computer at Office Max, I have had to get a new one
from Office Max. Had a new hard drive replaced on the second computer.
And just today dropped off my computer at a Acer authorized tech. With
what seems to be another busted hard drive.
I have had the computer for only six months. Could anyone tell at what point
would Acer cut its losses and give me another computer or my money back.
Or is this wishfull thinking.

RalphG.

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#2 wiczjr

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Posted 29 June 2011 - 03:29 PM

Wishful thinking my friend. All laptop vendors mix and match the same 2 or 3 brands of hard drives, so I doubt it's Acer's fault. It's pretty unusual for you to get 2 bad apples in a row; maybe that Office Max branch was mishandling the boxes as hard drives and pretty sensitive to impact.
Both faith and fear may sail into your harbour, but only allow faith to drop anchor.




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