I have been trying to remove a virus on my computer running Vista for tha last few hours with no success. The virus is one that looks common based on my research. It has a pop up that shows a hard drive failure and file corrupt warnings and starts to run diagnostics. Most desktop icons and files are now missing.
Here is what I have already tried:
1- Run already installed AVG - Found nothing and then disappeared from program files
2- Downloaded newest version of Norton AntiVirus - scan found nothing but a few spyware like doubleclick and etc..
3- Tried removal instructions from this site at http://www.bleepingcomputer.com/virus-removal/remove-hard-drive-diagnostic
- I followed directions and installed RKill. It stopped a couple programs. I then tried to download MalwareBytes from the link. I was able to save it to my desktop as instructed. however when I try and install it I get an Access Denied
message during the install process.
How can I get past the Access Denied when trying to install MalwareBytes?