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Am I Infected


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#1 Chapbell05

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Posted 29 June 2011 - 10:33 AM

I feel that my computer is infected, and I would like to run your programs to clear up these problems. I currently have AdAware, Spybot, and AVG running security diagnostics. Please advise me on the proper programs, and sequences that I would need to run to fix my problems. Thank you.

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#2 Broni

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Posted 29 June 2011 - 09:00 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

======================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

========================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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