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Acer Aspire One wont boot up. Help


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#1 Old Crow

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Posted 28 June 2011 - 11:33 PM

My wife's Aspire one (has no hard drive) got an infection, caused a lot of problems, I removed a malfunctioning AVG, and tried to run a Panda scan but it stopped booting up, the ctl-alt-f10 did not give me the boot partition but an error message about a missing .dll file and the message error is 4. I cant find a way to start up in safe mode, I only get the initisl startup screen, then the system goes dead with a blank white screen. Any answers?

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#2 Elise

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Posted 10 July 2011 - 03:09 AM

Hello, and sorry for the delay. If you still need help, please follow the steps below.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Press Tool at the top
  • Choose Open Terminal
  • Type the following and press enter:

    dd if=/dev/sda of=mbr.bin bs=512 count=1

  • Press Enter
  • After it has finished a file will be located on your USB drive named mbr.bin
  • Remove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.

This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

regards, Elise


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#3 Elise

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Posted 24 July 2011 - 05:02 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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