Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Malaware of Virus, COMBOFIX log


  • This topic is locked This topic is locked
3 replies to this topic

#1 renaissanceman04

renaissanceman04

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:01:33 AM

Posted 28 June 2011 - 11:05 PM

Please help my fix my laptop. I have been getting boot errors in my laptop's kernel for a few days. After running Trend Micro's Rootkit tool, It detected the media center\value ccc root. After running combofix, I have this log:

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1572 [GMT -5:00]
Running from: c:\users\Courtney\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Courtney\Documents\regbackup.reg
.
.
((((((((((((((((((((((((( Files Created from 2011-05-28 to 2011-06-29 )))))))))))))))))))))))))))))))
.
.
2011-06-29 03:53 . 2011-06-29 03:53 -------- d-----w- c:\users\Public\AppData\Local\temp
2011-06-29 03:53 . 2011-06-29 03:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-06-29 03:26 . 2011-06-29 03:26 28752 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B043EED4-74CF-419C-9B44-509CA034EDDB}\MpKslff8d1b00.sys
2011-06-28 23:49 . 2011-01-17 16:14 99664 ----a-w- c:\program files\Mozilla Firefox\plugins\npFirefoxPPReader.dll
2011-06-28 23:49 . 2011-01-17 16:14 92496 ----a-w- c:\program files\Mozilla Firefox\components\ppReaderLaunch.dll
2011-06-28 23:47 . 2011-06-28 23:52 -------- d-----w- c:\users\Courtney\AppData\Local\Browser Guard
2011-06-28 23:47 . 2011-06-28 23:50 -------- d-----w- c:\users\Courtney\AppData\Roaming\Identum
2011-06-28 14:43 . 2011-06-20 13:57 7074640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-06-28 14:43 . 2011-06-20 13:57 7074640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B043EED4-74CF-419C-9B44-509CA034EDDB}\mpengine.dll
2011-06-27 08:12 . 2011-06-27 08:12 -------- d-----w- c:\users\Courtney\AppData\Local\assembly
2011-06-27 08:08 . 2011-06-27 08:08 -------- d-----w- c:\program files\Lymbix
2011-06-27 08:06 . 2011-06-27 08:06 -------- d-----w- c:\users\Courtney\AppData\Roaming\Lymbix
2011-06-27 06:39 . 2011-06-27 06:39 -------- d-----w- c:\users\Courtney\AppData\Roaming\Thunderbird
2011-06-27 06:39 . 2011-06-27 06:39 -------- d-----w- c:\users\Courtney\AppData\Local\Thunderbird
2011-06-27 06:38 . 2011-06-27 06:38 -------- d-----w- c:\program files\Mozilla Thunderbird
2011-06-27 05:45 . 2011-06-27 05:46 -------- d-----w- c:\users\Courtney\.gconf
2011-06-27 05:45 . 2011-06-27 05:45 -------- d-----w- c:\users\Courtney\.gnome2
2011-06-27 05:45 . 2011-06-27 05:46 -------- d-----w- c:\users\Courtney\.gnucash
2011-06-27 05:37 . 2011-06-27 05:37 -------- d-----w- c:\users\Courtney\AppData\Roaming\MechCAD
2011-06-27 05:36 . 2011-06-27 05:36 -------- d-----w- c:\program files\AceMoney
2011-06-27 04:02 . 2010-11-30 16:43 439632 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A2D6A9EC-FF05-498B-9E96-8B4F34741588}\gapaengine.dll
2011-06-27 03:42 . 2011-06-27 03:42 -------- d-----w- c:\programdata\Trend Micro
2011-06-27 03:40 . 2011-06-27 03:41 -------- d-----w- c:\program files\Microsoft Security Client
2011-06-27 03:40 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2011-06-27 03:32 . 2011-06-27 03:32 -------- d-----w- c:\program files\WinPcap
2011-06-27 03:31 . 2011-06-28 23:47 -------- d-----w- c:\program files\Trend Micro
2011-06-26 00:25 . 2011-06-26 00:25 -------- d-----w- c:\users\Courtney\AppData\Roaming\Foxit Software
2011-06-26 00:10 . 2011-06-26 00:10 -------- d-----w- c:\program files\Foxit Software
2011-06-24 06:44 . 2011-06-07 15:55 7074640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C2D2EC1B-C971-499A-82A6-68DED9D6702F}\mpengine.dll
2011-06-17 07:55 . 2011-06-17 07:55 -------- d-----w- c:\programdata\Wolters Kluwer
2011-06-17 07:50 . 2011-06-17 08:43 -------- d-----w- c:\program files\IntelliForms
2011-06-17 07:50 . 2011-06-17 08:43 -------- d-----w- c:\program files\Common Files\CCHSFS
2011-06-15 22:36 . 2009-07-14 17:45 38480 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2011-06-15 22:36 . 2009-07-14 17:45 445008 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2011-06-15 02:12 . 2011-06-15 02:12 -------- d-----w- c:\users\Courtney\AppData\Roaming\Template
2011-06-15 01:12 . 2011-06-15 01:24 -------- d-----w- c:\program files\Eusing Free Registry Cleaner
2011-06-14 23:58 . 2010-12-20 16:35 563712 ----a-w- c:\windows\system32\oleaut32.dll
2011-06-14 23:58 . 2011-05-02 17:16 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-06-14 23:57 . 2011-04-29 13:25 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-06-14 23:57 . 2011-04-29 13:25 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-06-14 23:57 . 2011-04-29 13:24 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-06-14 23:57 . 2011-04-29 13:24 79872 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-06-14 23:57 . 2011-04-29 13:24 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-06-14 23:57 . 2011-05-02 12:02 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-06-14 23:57 . 2011-04-21 13:58 273408 ----a-w- c:\windows\system32\drivers\afd.sys
2011-06-14 23:56 . 2011-04-14 14:59 75264 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-06-14 23:29 . 2011-06-14 23:29 -------- d-----w- c:\program files\iPod
2011-06-14 23:29 . 2011-06-14 23:30 -------- d-----w- c:\program files\iTunes
2011-06-06 17:55 . 2011-06-06 17:55 183696 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2011-06-06 17:55 . 2011-06-06 17:55 183696 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-13 22:52 . 2011-05-19 11:57 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-29 14:11 . 2011-03-30 22:18 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 14:11 . 2011-03-30 22:18 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-23 21:15 . 2010-06-13 08:42 319456 ----a-w- c:\windows\DIFxAPI.dll
2011-04-14 10:07 . 2010-06-27 00:59 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-06 21:20 . 2011-04-06 21:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20 . 2011-04-06 21:20 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 21:20 . 2011-04-06 21:20 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 21:20 . 2011-04-06 21:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-01-17 16:14 . 2011-06-28 23:49 92496 ----a-w- c:\program files\mozilla firefox\components\ppReaderLaunch.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-08-23 455968]
"HLBackupScheduler"="c:\program files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe" [2010-11-18 5251720]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-09-19 202032]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-08-17 218408]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-09-13 480560]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-08 311296]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-12-04 186904]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-06-09 7539232]
"OnScreenDisplay"="c:\program files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [2007-11-01 554288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-01-07 253672]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-06-07 421160]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-05-28 1721640]
"Trend Micro RUBotted V2.0 Beta"="c:\program files\Trend Micro\RUBotted\RUBottedGUI.exe" [2010-12-17 1103184]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2009-10-26 1458176]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-12-20 468264]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"Trend Micro Browser Guard"="c:\program files\Trend Micro\Browser Guard\BGUI.EXE" [2011-02-26 787984]
"Private Post Tray v4"="c:\program files\Trend Micro\Encryption for Email\bin\ppTray.exe" [2011-01-17 344400]
.
c:\users\Courtney\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
HP SimpleSave Monitor.lnk - c:\users\Courtney\AppData\Roaming\HP SimpleSave Application\StartHelper.exe [2011-5-21 477080]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Marketsplash Print Software.lnk]
backup=c:\windows\pss\Marketsplash Print Software.lnk.CommonStartup
backupExtension=.CommonStartup
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-08-01 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-08-01 136176]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2010-06-18 19968]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2009-01-29 8320]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [2010-01-26 9472]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-10-25 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2010-10-25 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 206360]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2008-01-21 16896]
S1 MpKslff8d1b00;MpKslff8d1b00;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B043EED4-74CF-419C-9B44-509CA034EDDB}\MpKslff8d1b00.sys [2011-06-29 28752]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 BackupService;BackupService;c:\users\Courtney\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe [2010-07-01 83512]
S2 MotoConnect Service;MotoConnect Service;c:\program files\Motorola\MotoConnectService\MotoConnectService.exe [2010-06-24 91456]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
S2 ppAuxSrv;ppAuxSrv;c:\program files\Trend Micro\Encryption for Email\bin\ppauxsrv.exe [2011-01-17 161616]
S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\RUBotSrv.exe [2010-12-17 439632]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-11-17 3668480]
S3 ppSrv;ppSrv;c:\program files\Trend Micro\Encryption for Email\bin\ppSrv.exe [2011-01-17 110928]
S3 TmecSrv;TmecSrv;c:\program files\Trend Micro\Encryption for Email\bin\TmecSrv.exe [2011-01-17 76648]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLFF8D1B00
*Deregistered* - tmcomm
*Deregistered* - tmrkb
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-23 22:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-01 03:42]
.
2011-06-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-01 03:42]
.
2011-06-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3215201823-553204218-3290316187-1000Core.job
- c:\users\Courtney\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-13 15:20]
.
2011-06-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3215201823-553204218-3290316187-1000UA.job
- c:\users\Courtney\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-13 15:20]
.
2011-06-07 c:\windows\Tasks\HPCeeScheduleForCourtney.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2010-06-13 18:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
FF - ProfilePath - c:\users\Courtney\AppData\Roaming\Mozilla\Firefox\Profiles\2sdh487n.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Winamp Toolbar: {0b38152b-1b20-484d-a11f-5e04a9b0661f} - %profile%\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{91DA5E8A-3318-4F8C-B67E-5964DE3AB546} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-28 22:53
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-06-28 22:54:58
ComboFix-quarantined-files.txt 2011-06-29 03:54
ComboFix2.txt 2011-05-22 06:11
.
Pre-Run: 111,303,987,200 bytes free
Post-Run: 111,384,489,984 bytes free
.
- - End Of File - - 6B9186D8F009DA8AC15DEEF7E68DF059

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:33 AM

Posted 08 July 2011 - 02:58 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:33 AM

Posted 10 July 2011 - 11:12 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:33 AM

Posted 14 July 2011 - 02:43 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users