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xp security 2011 infection


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21 replies to this topic

#1 murraymelm

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Posted 28 June 2011 - 06:46 PM

Help I need help in removing this malware, xp security 2011 infection. I found the instructions on a computer that wasn't infected and downloaded FixNCR.reg to the computer that was infected. With that I'm able to run a Chrome Browser without getting the constant popops. But I cannot find the same instructions on this website to continue with the removal process.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 28 June 2011 - 07:04 PM

Take a look here: Remove XP Anti-Spyware 2011, Vista Security 2011, and Win 7 Internet Security 2011 (Uninstall Guide) As well as goes by 30+ other names.

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#3 murraymelm

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Posted 28 June 2011 - 07:21 PM

That's it. Thank you. I had left the - out in between internet and security in typing in the address.

#4 boopme

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Posted 28 June 2011 - 07:24 PM

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 murraymelm

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Posted 29 June 2011 - 08:12 PM

Contents of log.
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6970

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/29/2011 7:31:28 AM
mbam-log-2011-06-29 (07-31-28).txt

Scan type: Full scan (C:\|)
Objects scanned: 302714
Time elapsed: 2 hour(s), 33 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\3520796539 (Trojan.FakeAlert) -> Value: 3520796539 -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{c8781c7c-bb8b-4e78-87f1-61d0bdff6589}\RP913\A0095172.exe (Trojan.FakeAlert.VGen) -> Quarantined and deleted successfully.
c:\documents and settings\Melissa\my documents\downloads\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
c:\documents and settings\Melissa\my documents\downloads\uSeRiNiT.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#6 boopme

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Posted 29 June 2011 - 08:38 PM

That was good, I think we just need a safe mode scan.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 murraymelm

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Posted 22 July 2011 - 04:21 PM

Sorry to take so much long to post this, but my boy friend came to visit. Here's the log after running ATF and SAS.
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/22/2011 at 02:05 AM

Application Version : 4.55.1000

Core Rules Database Version : 7443
Trace Rules Database Version: 5255

Scan type : Complete Scan
Total Scan Time : 05:05:18

Memory items scanned : 302
Memory threats detected : 0
Registry items scanned : 9255
Registry threats detected : 26
File items scanned : 135662
File threats detected : 335

Adware.HBHelper
HKLM\Software\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\InprocServer32
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\InprocServer32#ThreadingModel
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\ProgID
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\TypeLib
HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\VersionIndependentProgID
HKCR\URLSearchHook.ToolbarURLSearchHook.1
HKCR\URLSearchHook.ToolbarURLSearchHook.1\CLSID
HKCR\URLSearchHook.ToolbarURLSearchHook
HKCR\URLSearchHook.ToolbarURLSearchHook\CLSID
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\0
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\0\win32
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\FLAGS
HKCR\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}\1.0\HELPDIR
C:\PROGRAM FILES\SEARCH TOOLBAR\TBHELPER.DLL
HKU\S-1-5-21-1454471165-764733703-1060284298-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKU\S-1-5-20_Classes\Software\Microsoft\Internet Explorer\URLSearchHooks#{CA3EB689-8F09-4026-AA10-B9534C691CE0}
HKU\S-1-5-21-1454471165-764733703-1060284298-1003_Classes\Software\Microsoft\Internet Explorer\URLSearchHooks#{CA3EB689-8F09-4026-AA10-B9534C691CE0}

Browser Hijacker.Deskbar
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid32
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib
HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib#Version

Adware.Tracking Cookie
.247realmedia.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.247realmedia.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.account.alltel.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ad101com.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ad101com.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adinterax.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adinterax.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adinterax.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adlegend.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adopt.euroclick.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.adopt.specificclick.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.bizrate.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.bizrate.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.bizrate.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.blockbuster.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.bs.serving-sys.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.buycom.122.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.c2.gostats.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.c2.gostats.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.c2.gostats.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.c2.gostats.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cb.adbureau.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cbs.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.countrymusic.about.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.coxhsi.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.cratebarrel.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dealtime.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dealtime.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dealtime.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dillards.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.discountpetdrugs.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dmtracker.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.doubleclick.hertz.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dreamsinc.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.dtag.112.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.e-2dj6wfkooic5mfo.stats.esomniture.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.e-2dj6wfl4aodzkko.stats.esomniture.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.e-2dj6wflisnajggp.stats.esomniture.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.e-2dj6wgligkazmgp.stats.esomniture.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
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.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.pointroll.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.specificclick.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.tribalfusion.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.account.live.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.account.live.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.kontera.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.stopzilla.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.stopzilla.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.stopzilla.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
sdesapio-conversiontracker.appspot.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
sdesapio-conversiontracker.appspot.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
sdesapio-conversiontracker.appspot.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
sdesapio-conversiontracker.appspot.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.kontera.com [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Application Data\Mozilla\Firefox\Profiles\wlbtkm9g.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.doubleclick.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.kontera.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.solvemedia.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.solvemedia.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.atdmt.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.adbrite.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.adbrite.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.adbrite.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.adbrite.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.adbrite.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.atdmt.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.questionmarket.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.questionmarket.com [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Documents and Settings\Melissa\Local Settings\Application Data\Google\Chrome\User Data\Default\Cookies ]

Also I'm getting an error message that Windows Update is turned off. When I try to turn it on, it won't. More systems from the "infection"
Thank you for all your help.

#8 boopme

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Posted 22 July 2011 - 06:38 PM

Hello, What ,,,he's more important than Me? :whistle: :lol:

It's been awhile so let's update and rerun RKill/MBAM.

>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please download and install FixWindowsUpdate

After the program is installed, launch it using the desktop shortcut.

Click Phase 1, then Phase 2. Phase 2 will take some time to run.

Once Phase 2 is complete, click Start BITS.

Exit the program and reboot the computer.

Do updates work now?



Please ask any needed questions,post logs and Let us know how the PC is running now.


Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 murraymelm

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Posted 23 July 2011 - 06:58 AM

Well he did come all the way from Virginia on a Motorcycle, take me to TN to ride the mountains for a week, take me back to FL and then go back to VA (all on a motorcycle). :busy:

Here's the log
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7235

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/22/2011 9:06:30 PM
mbam-log-2011-07-22 (21-06-30).txt

Scan type: Quick scan
Objects scanned: 169832
Time elapsed: 10 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Windows Update Phase 2 took a long time. I let it run all night. So I stopped it and tried re-running it. When Phase 2 ended and BITS tried to run. I got the following error message in a pop-up window. "Error while running BITS. The problem was not fixed or BITS was already running."

I did re-boot the machine and the Windows Update warning didn't reappear.
Thank you so much for all your help.

#10 boopme

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Posted 23 July 2011 - 10:14 AM

:clapping:
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 murraymelm

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Posted 23 July 2011 - 12:59 PM

Well h*(&(&. I created the new restorepoint. Bought the professional version of SuperAntiSpyware to have something that was compatible with McAffee. And while I doing clean-up, I deleted some programs that I was no longer using and a printer. The printer required a re-boot. and the Update Windows turned off thing started up again.

HELP

#12 boopme

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Posted 23 July 2011 - 08:21 PM

Dear!!


Please download and install FixWindowsUpdate

After the program is installed, launch it using the desktop shortcut.

Click Phase 1, then Phase 2. Phase 2 will take some time to run.

Once Phase 2 is complete, click Start BITS.

Exit the program and reboot the computer.

Do updates work now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 murraymelm

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Posted 23 July 2011 - 09:11 PM

When I ran FixWindowsUpdate. The phase 1 button returned a pop-up to try Phase. When Phase 2 ended and BITS tried to run. I got the following error message in a pop-up window. "Error while running BITS. The problem was not fixed or BITS was already running."

I read the FixWindowsUpdate help file and it stated that this error message meant that the program couldn't fix the problem with Windows Update.

Any other ideas?

#14 boopme

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Posted 23 July 2011 - 09:28 PM

Reboot and see if it worked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 murraymelm

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Posted 23 July 2011 - 09:42 PM

After the re-boot the Update Windows problem is still there.




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