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Problem On Desktop

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2 replies to this topic

#1 7Mozart7


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Posted 28 June 2011 - 01:51 PM

Hello. I'm having a problem when I get to my desktop after start-up

I began to see something odd happening yesterday after my Firefox froze & stopped working. I then opened up some IE pages & they too froze up. When I clicked on the IE tab that asked if I wanted to reopen the pages, the pages opened & just started blinking on & off & acting crazy. I shut down my computer & left it off fr the night

This morning I turned it back on & it went through the normal start-up but when I got to my desktop, the background was all black & the cursor was just a spinning circle that wouldn't stop. I rebooted several times & the same thing occurred. Also, sometimes my desktop would show the icons on it & sometimes it wouldn't

I ran Malwarebytes which found nothing & am running Avira anti-virus now. So far it's showing some detections. It seems like this scan is going very slow & may take hours. Also, I'm in safe mode as I write this since I can't get online in normal mode

I'll hopefully clean up what Avira finds & I'll post what is found & see if that clears it up but am posting this now to see if anyone knows what causes this & has a solution

Thank you in advance for any help

Edited by hamluis, 28 June 2011 - 03:47 PM.
Moved from Vista to Am I Infected.

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#2 7Mozart7

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Posted 28 June 2011 - 06:04 PM

OK, Avira found a bunch of "detections" which were quarantined. I have no idea where I got all those things but most were "Java" type exe's.

Anyway, when I rebooted it went black again for roughly 5 seconds then the black went away & I had my normal desktop back & my cursor was normal. I'm able to get online with normal mode again. So..., I guess it's OK, although the black screen appearing again even for a few seconds bothers me

I don't want to bother you tech guys since I realize you have lot's of people to help & it seems I've fixed my problem

Thanks again for this forum

#3 boopme


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Posted 28 June 2011 - 09:04 PM

Please run one more

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

NOTE: In some instances if no malware is found there will be no log produced.
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