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Doing a tune up. Not so familiar with W7


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#1 cerisdevoi

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Posted 28 June 2011 - 12:28 PM

Im visiting my parents and my dads computer needs a tune up. Unfortunately Im not so familiar with Windows 7 yet as my own computer is still XP. Im hoping someone can take a peek at this Hijackthis and let me know if there's anything to be worried about.


Mod Edit: Removed HJT log, no mention of malware. HJT is not a "tuneup" tool, it's a malware tool not permitted in this forum ~ Hamluis.

Edited by hamluis, 28 June 2011 - 01:19 PM.
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#2 Queen-Evie

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Posted 28 June 2011 - 01:43 PM

Why are you doing a tune up? Are there any specific problems with the computer?

Edited by hamluis, 29 June 2011 - 08:22 AM.
Typo :).


#3 cerisdevoi

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Posted 28 June 2011 - 02:00 PM

My dad is 64 and totally computer illiterate, when he had XP i was fine to fix up his computer. but he got a Windows 7 PC, which i dont know as well. He is notorious for surfing the internet and clicking on things he shouldnt. then i get a phone call and i cant fix it over the phone. I had posted the Hijackthis log to see if there was anything running that shouldnt be as, like i said, Im not familiar with all the Windows 7 processes.

As for problems he said its starting to run much slower than usual, I went into msconfig and took out alot of useless start up programs and services, but even at Idle its running upwards of 50 processes, 0-5% cpu usage and 35-50% mem usage.

Edited by cerisdevoi, 28 June 2011 - 02:01 PM.


#4 Allan

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Posted 28 June 2011 - 02:27 PM

1) Msconfig was designed to be a diagnostic utility. It should not be used to make permanent changes to startup processes. Instead you should use a 3rd party app designed for the purpose. One such app is Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml). There are other, more comprehensive apps - but this one is simple and straightforward.

2) 0-5% cpu usage is fine - as are 50 processes. Unless there is some specific problem with the system I'd leave well enough alone.

#5 hamluis

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Posted 29 June 2011 - 08:24 AM

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

Louis

#6 Queen-Evie

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Posted 29 June 2011 - 11:01 AM

If you haven't already done this the tune up should include malware scans since your father

is notorious for surfing the internet and clicking on things he shouldnt



#7 strolln

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Posted 29 June 2011 - 11:14 AM

For when you need to help your dad over the phone you should setup TeamViewer which will allow you to remotely access his PC.
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