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computer reboots when playing warcraft.....everytime!


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2 replies to this topic

#1 roysten21893

roysten21893

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  • Local time:01:14 AM

Posted 28 June 2011 - 09:36 AM

I play Warcraft 3: TFT....more specifically the map dota...
when i launch the game it opens...i set up the game and it loads but as soon as the game strts the computer screen gets stuck and a blue screen appears saying something like out of physical memory....then the comp restarts....
i cant seem to find a problem but i think my comp is highly infected...but the worm is not detected by my antivirus....pls help!

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_17
Run by Rashmi at 19:42:35 on 2011-06-27
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2038.1280 [GMT 5.5:30]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TATA DOCOMO 3G\UIExec.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Cain\Abel.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TATA DOCOMO 3G\AssistantServices.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\TATA DOCOMO 3G\UIMain.exe
C:\Program Files\TATA DOCOMO 3G\CMUpdater.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\WINZIP\winzip32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://goomp3.info/
uSearch Page =
uSearch Bar =
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://goomp3.info/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = hxxp://login.yahoo.com/config/reset_cookies_token?.token=OBVDRL2Gf2vi9ABfxg9rt5pmbGn4rX2SUqJc8eoJDqQNm9j1Suey1ayT.EWi3vwylsNOquK_2TAZknXGcWu8sXfYv2e_E9qgptKpfYOSRz679OTeQClqWcFwO5lebUcxhdU9JyXk2_PtWgBtGTI_SJAEfUo_x.Vw0jfBXYKpKOYNiean1iuwAsMpqjqIJpC2JEW83ScFRNuXgoQM.Z7L.xQlF9YYyN3U6Ca7C5QP4uQJBtq1zUJH6Jz01D5FbpDEel4C0SrpWJdUY.wFVfM5HGV1pp99vVqkgn397gn58c.A5p9EgUqkyMvXONxJ4rXtQ60Hu7xCFGZUL2S45UlFWCm_m0bavTo9KMcIsjYvUsKPkChXUMx0locc59eWHojLaTFJEhOmZ.ahhmFNJdYvkc4QGyWYctviNrKKv.oBGF8q7PTk3o0-&.done=http%3A%2F%2Fus.rd.yahoo.com%2Fmessenger%2Fclient%2F%3Fhttp%3A%2F%2Fmail.yahoo.com%2F
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://www.searchmp3.tv/results.html?q=%s&sa=Search&cx=partner-pub-1706725243366868:p962wv-5aw6&cof=FORID:10&ie=UTF-8
mWinlogon: Taskman=c:\documents and settings\rashmi\cbzvl.exe
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [googletalk] "c:\program files\google\google talk\googletalk.exe" /autostart
uRun: [BitTorrent] "c:\program files\bittorrent\bittorrent.exe"
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
uRun: [Google Update] "c:\documents and settings\rashmi\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [<NO NAME>]
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NPSStartup]
mRun: [UIExec] "c:\program files\tata docomo 3g\UIExec.exe"
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\driveg~1.lnk - c:\program files\windriveguard\DriveGuard.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_17.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: Interfaces\{81CE5701-8D22-417F-A65E-E797F2CB60FF} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{A9796722-8DCE-4CEA-866E-9920ECE81CB9} : NameServer = 121.242.190.181 121.242.190.210
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
Hosts: 66.98.148.65 auto.search.msn.com
Hosts: 66.98.148.65 auto.search.msn.es
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\rashmi\application data\mozilla\firefox\profiles\rrsaglh3.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/home.php?ref=hp
FF - prefs.js: keyword.URL - hxxp://goomp3.info/results.php?sa=Search&cx=partner-pub-7734751141021108:yuyqgqgacry&cof=FORID:10&ie=UTF-8&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\rashmi\application data\idm\idmmzcc3\components\idmmzcc.dll
FF - component: c:\documents and settings\rashmi\application data\mozilla\firefox\profiles\rrsaglh3.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\FFExternalAlert.dll
FF - component: c:\documents and settings\rashmi\application data\mozilla\firefox\profiles\rrsaglh3.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCore.dll
FF - component: c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\firefoxextension\components\FirefoxExtension.dll
FF - plugin: c:\documents and settings\rashmi\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\rashmi\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\rashmi\local settings\application data\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\microsoft\web platform installer\NPWPIDetector.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdjvu.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: HTTPS-Everywhere: https-everywhere@eff.org - %profile%\extensions\https-everywhere@eff.org
FF - Ext: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - %profile%\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Firefox Synchronisation Extension: {A27F3FEF-1113-4cfb-A032-8E12D7D8EE70} - c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\FirefoxExtension
FF - Ext: IDM CC: mozilla_cc@internetdownloadmanager.com - c:\documents and settings\rashmi\application data\idm\idmmzcc3
.
============= SERVICES / DRIVERS ===============
.
R0 52978172;52978172 Boot Guard Driver;c:\windows\system32\drivers\52978172.sys [2010-11-3 37392]
R1 52978171;52978171;c:\windows\system32\drivers\52978171.sys [2010-11-3 128016]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-11-27 294608]
R2 Abel;Abel;c:\program files\cain\Abel.exe [2010-11-7 31232]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-11-27 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-27 40384]
R2 MSSQL$SA;SQL Server (SA);c:\program files\microsoft sql server\mssql.2\mssql\binn\sqlservr.exe [2005-10-14 28768528]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
R2 UI Assistant Service;UI Assistant Service;c:\program files\tata docomo 3g\AssistantServices.exe [2011-2-13 252784]
R3 ZTEusbvoice;ZTE VoUSB Port;c:\windows\system32\drivers\ZTEusbvoice.sys [2011-2-13 105088]
S2 a29reyuoqom4xu;ASUSKeyboardService;c:\windows\system32\boubobussouf.exe --> c:\windows\system32\boubobussouf.exe [?]
S2 e0gk28uy8hv;Winferno Subscription Service;c:\windows\system32\wydyf.exe --> c:\windows\system32\wydyf.exe [?]
S2 ejzuahdm;\??\c:\d;\??\c:\docume~1\rashmi\locals~1\temp\svsbhoqyh.sys --> c:\docume~1\rashmi\locals~1\temp\svsbhoqyh.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-7 135664]
S2 svnhbybhcomhrar;\??\c:\docume~1;\??\c:\docume~1\rashmi\locals~1\temp\kmjsxxs.sys --> c:\docume~1\rashmi\locals~1\temp\kmjsxxs.sys [?]
S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2009-6-24 20160]
S3 asahxjae;asahxjae;\??\c:\windows\system32\drivers\asahxjae.sys --> c:\windows\system32\drivers\asahxjae.sys [?]
S3 dfoxoasc;dfoxoasc;\??\c:\windows\system32\drivers\dfoxoasc.sys --> c:\windows\system32\drivers\dfoxoasc.sys [?]
S3 eylkzemy;eylkzemy;\??\c:\windows\system32\drivers\eylkzemy.sys --> c:\windows\system32\drivers\eylkzemy.sys [?]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2011-2-5 36608]
S3 GarenaPEngine;GarenaPEngine;\??\c:\docume~1\rashmi\locals~1\temp\hrt25.tmp --> c:\docume~1\rashmi\locals~1\temp\HRT25.tmp [?]
S3 GGSAFERDriver;GGSAFER Driver;\??\h:\garena\plugins\ui\safedrv.sys --> h:\garena\plugins\ui\safedrv.sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-7 135664]
S3 hnbhixjm;hnbhixjm;\??\c:\windows\system32\drivers\hnbhixjm.sys --> c:\windows\system32\drivers\hnbhixjm.sys [?]
S3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2011-5-22 100736]
S3 jdaugnqm;jdaugnqm;\??\c:\windows\system32\drivers\jdaugnqm.sys --> c:\windows\system32\drivers\jdaugnqm.sys [?]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2011-2-13 9216]
S3 rqwuhcpq;rqwuhcpq;\??\c:\windows\system32\drivers\rqwuhcpq.sys --> c:\windows\system32\drivers\rqwuhcpq.sys [?]
S3 Tomcat6;Apache Tomcat;c:\program files\apache software foundation\tomcat 6.0\bin\tomcat6.exe [2006-10-21 102400]
S3 utqxmzu1;AVZ Kernel Driver;c:\windows\system32\drivers\utqxmzu1.sys [2010-11-18 7168]
S3 vulceoqc;vulceoqc;\??\c:\windows\system32\drivers\vulceoqc.sys --> c:\windows\system32\drivers\vulceoqc.sys [?]
.
=============== Created Last 30 ================
.
2011-06-27 13:55:23 388096 ----a-r- c:\documents and settings\rashmi\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
.
==================== Find3M ====================
.
2011-05-18 16:45:36 210944 --sh--r- c:\documents and settings\rashmi\cbzvl.exe
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2007-12-17 12:43:00 27648 --sh--w- c:\windows\system32\Smab0.dll
.
============= FINISH: 19:43:26.17 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,443 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:08:14 AM

Posted 10 July 2011 - 03:07 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 24 July 2011 - 05:02 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft

 

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