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XP Home Security 2012 and related problems


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3 replies to this topic

#1 bianuan

bianuan

  • Members
  • 2 posts
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  • Local time:01:01 PM

Posted 28 June 2011 - 03:32 AM

Hi, I'm having a nightmare with this virus, please help!

I've got the XP Home Security 2012 problem, my steps so far ...

1) FixNCR.reg - all worked ok

2) RKill - no more pop ups so i think this worked too.

3) MBAM but it cant update - PROGRAM_ERROR_UPDATING(12029, 0 , WinHttpSendRequest)

4) TDSSKiller which cant find anything.

(My usual virus/malware scanner etc is virgin media security)

So ive now run DDS, DDS.log below, attach.txt attached to this post along with GMER ark.txt

Please let me know if anything else is needed, (btw I love this site, Thanks!)

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Ann at 8:42:15 on 2011-06-28
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.211 [GMT 1:00]
.
AV: Virgin Media Security Anti-Virus *Enabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Virgin Media\Security\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
C:\Program Files\Virgin Media\Security\rps.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\igfxpers.exe
svchost.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Memeo\Memeo Send\MemeoSend.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Ann\Desktop\tdsskiller.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearch Bar = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
uInternet Connection Wizard,ShellNext = hxxp://www.ntlworld.com/welcome
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [2190005381] c:\documents and settings\ann\local settings\application data\nun.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [Motive SmartBridge] c:\progra~1\ntl\broadb~1\smartb~1\MotiveSB.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NWEReboot]
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [workflow] e:\installs\workflow.exe
mRun: [<NO NAME>]
mRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\mobile2\application launcher\Application Launcher.exe" /startoptions
mRun: [explore] c:\windows\system32\explore.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Memeo Instant Backup] c:\program files\memeo\autobackup\MemeoLauncher2.exe --silent --no_ui
mRun: [Memeo AutoSync] c:\program files\memeo\autosync\MemeoLauncher2.exe --silent
mRun: [Memeo Send] c:\program files\memeo\memeo send\MemeoLauncher.exe --silent
mRun: [Seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\ann\startm~1\programs\startup\quitsm~1.lnk - c:\program files\nhs choices\quitsmoking\QuitSmokingApp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\broadb~1.lnk - c:\program files\ntl\broadband medic\bin\matcli.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.co.uk/SnapfishUKActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {A1F35586-A5A8-4D37-947A-81875350B11F} - hxxp://webalbum.bonusprint.com/ukipc01/downloads//ImageUploader4.cab
DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} - hxxp://sib1.od2.com/common/musicmanager/installation/MusicManagerPlugin.CAB
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{E12B8346-3231-4BA9-99F8-5B8D8B952B46} : DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\ann\application data\mozilla\firefox\profiles\y4ojw1p4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13840&gct=&gc=1&q=
FF - component: c:\documents and settings\ann\application data\mozilla\firefox\profiles\y4ojw1p4.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\ann\application data\mozilla\firefox\profiles\y4ojw1p4.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----

============= SERVICES / DRIVERS ===============
.
R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-5-28 25608]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-4-28 53816]
R1 RapportCerberus_28388;RapportCerberus_28388;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\28388\RapportCerberus32_28388.sys [2011-6-26 216528]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-4-28 66360]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-4-28 158904]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-2-25 54752]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2011-1-24 25824]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\virgin media\security\RpsSecurityAwareR.exe [2010-1-4 165408]
R2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\virgin media\security\avg\identity protection\agent\bin\AVGIDSAgent.exe [2010-5-28 5832712]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-4-28 870200]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2010-4-30 14088]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-9 689464]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2005-10-21 36352]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSDriver.sys [2010-5-28 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSfilter.sys [2010-5-28 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSShim.sys [2010-5-28 25736]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-6-27 38224]
S2 gupdate1ca52f45cb7dab2;Google Update Service (gupdate1ca52f45cb7dab2);c:\program files\google\update\GoogleUpdate.exe [2009-10-22 133104]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-10-22 133104]
.
=============== Created Last 30 ================
.
2011-06-27 21:06:05 -------- d-----w- c:\documents and settings\ann\application data\Malwarebytes
2011-06-27 21:05:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-27 21:05:10 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-06-27 21:05:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-27 21:05:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-27 13:47:30 344064 ----a-w- c:\documents and settings\ann\local settings\application data\nun.exe
2011-06-25 20:48:44 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-06-25 20:48:41 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-06-24 18:05:29 7074640 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{ad8006bc-ae9d-4a29-bbfd-c391f9fbf954}\mpengine.dll
2011-06-17 06:13:03 -------- d-----w- c:\windows\SxsCaPendDel
2011-06-16 22:21:02 105472 ------w- c:\windows\system32\dllcache\mup.sys
2011-06-12 19:44:39 -------- d-----w- c:\program files\iPod
2011-06-12 19:43:58 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2011-05-24 18:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-05-18 19:01:42 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-28 13:34:50 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-06 15:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 15:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 8:45:02.60 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 July 2011 - 01:03 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 July 2011 - 12:13 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 July 2011 - 02:41 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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