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New computer initial boot problem


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#1 fsiracusa

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Posted 27 June 2011 - 07:12 PM

Out of the box new Fujitsu T Series Lifebook with Windows 7 Pro... Turned it on and it went through a two hour initial install ... rebooted and is now stuck on the initial blue screen with Windows 7 Professional at the bottom. Repeated rebooting gets no further. I am unaware of any errors or install problems and I was watching much of the time. A number of programs were automatically installed for webcam, etc. but I have had no options thus far except for which type of network (home)to connect to. Tried F8 to get to safe mode with no progress... I obviously have no DVD's as backup as I have not yet gotten to that step.

Ideas?

Frank

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#2 fsiracusa

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Posted 27 June 2011 - 08:55 PM

Fujitsu tech support (got through remarkably quickly) told me to unplug the adapter, turn it completely off and restart with F12 down which was able to get to the choose boot screen...now restoring as new from the original image on the drive...we'll see this time.

#3 Allan

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Posted 28 June 2011 - 07:20 AM

If the problem persists, send it back.

#4 brandobot

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Posted 28 June 2011 - 01:12 PM

I agree with the previous post, if it continues send it back.

The first thing I'd try before that though is changing the SATA mode in BIOS to IDE or compatibility if it's in AHCI and disable USB Legacy support. I've run into some issues with these settings when dealing with some windows 7 installs. It usually just causes freezing. If no success ^
-Brandon




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