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"application not found" - Office 2003


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#1 notanexpert1963

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Posted 27 June 2011 - 04:58 PM

I have a Windows XP Professional with service pack 3 machine on my network that has been acting sluggish for several days. I was just informed today about the issue. When trying to access Microsoft Office 2003, AutoCAD and other items including Firefox etc. I either receive the message "Application not found" or I need to choose a program to use.

Here is what I have done so far:

Ran Malwarebytes in standard and safe mode, removed TrojanProxy.Agent (delete on reboot). I did not remove PUP.perfectoptimizer since I am not sure what it is.
I ran a defrag
I deleted the files in prefetch (per Geeks To Go Forums)
I have looked around the registry for the files associated with the above mentioned trojan and do not find any.

I found some information about Window's File Association Fix and fixing the EXE Association but being a lay person not very comfortable doing that because the instructions are vague.

I have Vipre as my AntiVirus software, there is a scan done everyday at lunch. I have not run a scan on the machine since I started working with the issue to see if it picks up anything.

If someone would give me some assistance I would greatly appreciate it.

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#2 Allan

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Posted 27 June 2011 - 05:00 PM

I suggest you post in the Am I Infected forum

#3 notanexpert1963

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Posted 27 June 2011 - 05:07 PM

Done, thanks.




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