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PC sending spam on it's own

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2 replies to this topic

#1 screamerUSA


  • Members
  • 8 posts
  • Local time:09:07 AM

Posted 27 June 2011 - 09:35 AM

My ISP wrote this:

We have received a spam complaint that originated from your account again. Upon a further investigation it was determined that an email account under your control is being exploited. It appears that your email password has been compromised which allowed these messages to be sent. These are characteristic of a Trojan infection or other malicious software installed on the PC that access the exploited e-mail.

Please inform us of the steps taken to correct this situation so that we may restore login capability.

If you would like help with cleaning malware from your personal computer, we've found this forum post to give an in-depth description of things to consider: http://forums.majorgeeks.com/showthread.php?t=35407
Best regards,

I have run everything on the MajorGeeks site and just want to be sure that this laptop is free of any infection.



DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Administrator at 9:08:30 on 2011-06-27
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.782 [GMT -4:00]
AV: ESET Smart Security 4.0 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *Enabled*
============== Running Processes ===============
D:\WINDOWS\system32\svchost.exe -k DcomLaunch
D:\WINDOWS\System32\svchost.exe -k netsvcs
D:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\ESET\ESET Smart Security\ekrn.exe
D:\Program Files\Intel\Wireless\Bin\EvtEng.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
D:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
D:\Program Files\Samsung\AllShare\AllShareDMS\WiselinkPro.exe
D:\Program Files\StorageCraft\ShadowProtect\ShadowProtectSvc.exe
D:\Program Files\Samsung\AllShare\AllShareDMS\http_ss_win_pro.exe
D:\Program Files\StorageCraft\ShadowProtect\ShadowProtectSvc.exe
D:\WINDOWS\system32\svchost.exe -k imgsvc
D:\Program Files\StorageCraft\ImageManager\ImageManager.exe
D:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe
D:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
D:\Program Files\Wyse\PocketCloud Windows Companion\PocketCloudService.exe
D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
D:\Program Files\TeamViewer\Version6\TeamViewer.exe
D:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
D:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
D:\Program Files\Creative\Mixer\CTSVolFE.exe
D:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
D:\Program Files\Qurb\QSP-4.0.373.0\QOELoader.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\ESET\ESET Smart Security\egui.exe
D:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
D:\Program Files\GPSoftware\Directory Opus\dopusrt.exe
D:\Program Files\GPSoftware\Directory Opus\DOpus.exe
D:\Program Files\Ditto\Ditto.exe
D:\Documents and Settings\Administrator\Application Data\Dropbox\bin\Dropbox.exe
D:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe
D:\Program Files\Mozilla Firefox 4.0 Beta 12\plugin-container.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.bing.com/?pc=Z039&form=ZGAPHP
uInternet Settings,ProxyOverride = *.local
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - d:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: LastPass Browser Helper Object: {95d9ecf5-2a4d-4550-be49-70d42f71296e} - d:\program files\lastpass\LPBar.dll
BHO: Foxit PDF Creator Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - d:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - d:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Foxit PDF Creator Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - d:\program files\ask.com\GenericAskToolbar.dll
TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - d:\program files\lastpass\LPBar.dll
uRun: [Directory Opus Desktop Dblclk] "d:\program files\gpsoftware\directory opus\dopusrt.exe" /dblclk
uRun: [DOpus] d:\program files\gpsoftware\directory opus\DOpus.exe
uRun: [Ditto] d:\program files\ditto\Ditto.exe
mRun: [ehTray] d:\windows\ehome\ehtray.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [IntelZeroConfig] "d:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "d:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [NvCplDaemon] RUNDLL32.EXE d:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [CTSVolFE.exe] "d:\program files\creative\mixer\CTSVolFE.exe" /r
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [QOELOADER] "d:\program files\qurb\qsp-4.0.373.0\QOELoader.exe"
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
mRun: [egui] "d:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [SunJavaUpdateSched] "d:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "d:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRun: [Samsung.PCSync] "d:\program files\samsung\samsung pc studio 7\PcSync2.exe" /NoDialog
StartupFolder: d:\docume~1\admini~1\startm~1\programs\startup\dropbox.lnk - d:\documents and settings\administrator\application data\dropbox\bin\Dropbox.exe
IE: E&xport to Microsoft Excel - d:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: LastPass - file://d:\program files\lastpass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://d:\program files\lastpass\context.html?cmd=fillforms
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - d:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - d:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - d:\program files\lastpass\LPBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer =
TCP: Interfaces\{A7194ADC-2317-44CD-9052-FAF39D41DF2B} : DhcpNameServer =
Notify: !SASWinLogon - d:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - d:\windows\system32\WPDShServiceObj.dll
SEH: Directory Opus Shell Execute Hook: {3cf9ece0-1a9f-11d2-8c73-00c06c2005de} - d:\program files\gpsoftware\directory opus\dopuslib.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - d:\program files\superantispyware\SASSEH.DLL
================= FIREFOX ===================
FF - ProfilePath - d:\documents and settings\administrator\application data\mozilla\firefox\profiles\9m42r2mk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=BABTDF&PC=BBLN&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z039&form=ZGAADF&q=
FF - plugin: d:\program files\foxit software\foxit reader\plugins\npFoxitReaderPlugin.dll
FF - plugin: d:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: d:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: d:\program files\mozilla firefox 4.0 beta 12\plugins\npdeployJava1.dll
============= SERVICES / DRIVERS ===============
R0 stcvsm;stcvsm;d:\windows\system32\drivers\stcvsm.sys [2011-5-28 181920]
R1 ehdrv;ehdrv;d:\windows\system32\drivers\ehdrv.sys [2009-2-6 106208]
R1 SASDIFSV;SASDIFSV;d:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;d:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 sbmount;StorageCraft Image Mount Driver;d:\windows\system32\drivers\sbmount.sys [2011-5-28 101280]
R2 ekrn;ESET Service;d:\program files\eset\eset smart security\ekrn.exe [2009-2-6 727720]
R2 MBAMService;MBAMService;d:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-6-24 366640]
R2 McrdSvc;Media Center Extender Service;d:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 SamsungAllShare;Samsung AllShare PC Service;d:\program files\samsung\allshare\allsharedms\WiselinkPro.exe [2011-2-18 7233952]
R2 ShadowProtectSvc;ShadowProtect Service;d:\program files\storagecraft\shadowprotect\ShadowProtectSvc.exe [2011-5-28 1497632]
R2 StorageCraft Image Manager;StorageCraft Image Manager;d:\program files\storagecraft\imagemanager\ImageManager.exe [2010-3-17 102400]
R2 TeamViewer6;TeamViewer 6;d:\program files\teamviewer\version6\TeamViewer_Service.exe [2011-5-3 2280312]
R2 VSNAPVSS;StorageCraft Shadow Copy Provider;d:\windows\system32\vsnapvss.exe [2011-5-28 67616]
R2 WysePocketCloud;Wyse PocketCloud;d:\program files\wyse\pocketcloud windows companion\PocketCloudService.exe [2011-3-24 83968]
R3 MBAMProtector;MBAMProtector;d:\windows\system32\drivers\mbam.sys [2011-6-24 22712]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;d:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SimpleSlideShowServer;SimpleSlideShowServer;d:\program files\samsung\allshare\AllShareSlideShowService.exe [2011-2-18 22464]
S3 cpuz132;cpuz132;\??\d:\docume~1\admini~1\locals~1\temp\cpuz132\cpuz132_x32.sys --> d:\docume~1\admini~1\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
S3 dgderdrv;dgderdrv;d:\windows\system32\drivers\dgderdrv.sys --> d:\windows\system32\drivers\dgderdrv.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;d:\windows\system32\drivers\mbamswissarmy.sys [2011-6-24 39984]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);d:\windows\system32\drivers\ssadbus.sys [2011-6-1 121192]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);d:\windows\system32\drivers\ssadmdfl.sys [2011-6-1 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;d:\windows\system32\drivers\ssadmdm.sys [2011-6-1 136680]
S3 Tq_91Assistant;Tq_91Assistant;d:\program files\netdragon\91 mobile\iphone\Tq_91Assistant.sys [2011-5-5 14248]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;d:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
=============== Created Last 30 ================
2011-06-25 01:17:25 -------- d-----w- D:\MGtools
2011-06-25 00:39:01 -------- d-sha-r- D:\cmdcons
2011-06-24 23:17:02 -------- d-----w- d:\documents and settings\administrator\application data\Malwarebytes
2011-06-24 23:16:47 39984 ----a-w- d:\windows\system32\drivers\mbamswissarmy.sys
2011-06-24 23:16:46 -------- d-----w- d:\documents and settings\all users\application data\Malwarebytes
2011-06-24 23:16:40 22712 ----a-w- d:\windows\system32\drivers\mbam.sys
2011-06-24 23:16:39 -------- d-----w- d:\program files\Malwarebytes' Anti-Malware
2011-06-24 22:03:42 -------- d-----w- d:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-06-24 22:03:42 -------- d-----w- d:\documents and settings\administrator\application data\SUPERAntiSpyware.com
2011-06-24 22:03:30 -------- d-----w- d:\program files\SUPERAntiSpyware
2011-06-24 21:56:51 2419140 ----a-w- D:\MGtools.exe
2011-06-24 21:19:59 73728 ----a-w- d:\windows\system32\javacpl.cpl
2011-06-24 20:55:37 -------- d-----w- d:\windows\system32\appmgmt
2011-06-23 11:33:00 -------- d-----w- d:\documents and settings\administrator\local settings\application data\Apple
2011-06-19 15:06:25 -------- d-----w- d:\documents and settings\administrator\application data\Auslogics
2011-06-19 15:06:18 -------- d-----w- d:\program files\Auslogics
2011-06-19 04:33:44 -------- d-----w- d:\documents and settings\administrator\application data\freac
2011-06-19 04:24:18 -------- d-----w- d:\program files\freac
2011-06-18 15:16:13 -------- d-----w- d:\program files\FoxTabMP3Converter
2011-06-17 20:22:55 -------- d-----w- d:\documents and settings\administrator\application data\ESET
2011-06-17 20:15:15 -------- d-----w- d:\program files\ESET
2011-06-16 21:01:16 -------- d-----w- d:\program files\iPod
2011-06-16 21:01:11 -------- d-----w- d:\program files\iTunes
2011-06-15 07:44:44 105472 -c----w- d:\windows\system32\dllcache\mup.sys
2011-06-08 22:13:58 -------- d-----w- d:\program files\jv16 PowerTools 2011
2011-06-06 20:46:54 22 --sha-w- d:\documents and settings\administrator\application data\Sys2662.Config.Repository.bin
2011-06-06 20:46:39 -------- d-----w- d:\program files\PowerTools Lite 2011
2011-06-02 01:48:11 -------- d-----w- d:\documents and settings\all users\application data\Samsung
2011-06-02 01:05:44 136680 ----a-w- d:\windows\system32\drivers\ssadmdm.sys
2011-06-02 01:05:44 12776 ----a-w- d:\windows\system32\drivers\ssadmdfl.sys
2011-06-02 01:05:44 10472 ----a-w- d:\windows\system32\drivers\ssadcmnt.sys
2011-06-02 01:05:43 30312 ----a-w- d:\windows\system32\drivers\ssadadb.sys
2011-06-02 01:05:42 10344 ----a-w- d:\windows\system32\drivers\ssadwhnt.sys
2011-06-02 01:05:41 121192 ----a-w- d:\windows\system32\drivers\ssadbus.sys
2011-06-02 00:45:42 -------- d-----w- d:\documents and settings\administrator\application data\Easeware
2011-05-28 16:01:10 101280 ----a-w- d:\windows\system32\drivers\sbmount.sys
2011-05-28 16:01:05 181920 ----a-w- d:\windows\system32\drivers\stcvsm.sys
2011-05-28 16:00:57 67616 ----a-w- d:\windows\system32\vsnapvss.exe
2011-05-28 16:00:41 26144 ----a-w- d:\windows\system32\stcsnap.dll
==================== Find3M ====================
2011-06-24 21:19:40 472808 ----a-w- d:\windows\system32\deployJava1.dll
2011-06-17 19:58:40 404640 ----a-w- d:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-02 15:31:52 692736 ----a-w- d:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- d:\windows\system32\drivers\mrxsmb.sys
2011-04-25 19:58:09 218624 ----a-w- d:\windows\system32\uxtheme.dll
2011-04-25 16:11:12 916480 ----a-w- d:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- d:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- d:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- d:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- d:\windows\system32\drivers\mup.sys
2011-04-06 20:20:16 91424 ----a-w- d:\windows\system32\dnssd.dll
2011-04-06 20:20:16 75040 ----a-w- d:\windows\system32\jdns_sd.dll
2011-04-06 20:20:16 197920 ----a-w- d:\windows\system32\dnssdX.dll
2011-04-06 20:20:16 107808 ----a-w- d:\windows\system32\dns-sd.exe
============= FINISH: 9:09:15.15 ===============

Edit: Bump topic

Attached Files

Edited by screamerUSA, 27 June 2011 - 10:13 AM.

Cisco 851 + DIR-655 as Firewall NOD32 2.70 MalwareDefender2.0.5
Life Savers - FD-ISR & ShadowProtect

XPS 600, Pentium D "950" 3.4Ghz, 2GB Ram, 1 TB Seagate Barracuda + 2 160GB Seagate HDD, Dual nVidia GeForce 7800GTX

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#2 Elise


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Posted 10 July 2011 - 02:58 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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#3 Elise


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Posted 24 July 2011 - 05:04 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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