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Removal Of Trojan.stwoyle


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#1 DZier

DZier

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Posted 09 January 2006 - 11:18 PM

My computer was infected with this Trojan virus in August of last year.

Numerous attempts to remove it have failed. I have found the file in my windows file and tried to alter or delete it. It will not let me do either.

I contacted Norton and copied the directions they have posted on their website. I followed all of their directions, but the virus is still coming up when I run a system scan with the anti virus software.

Norton has said for $70 they will help me remove it....hmmmmmmmmmmmmm thought that was what I paid for when I bought the product and followed the instructions they had me copy in the first place.

Any help on this matter would be appreciated.

The file in question is labeled as follows: C:\WINDOWS\q4156531_disk.dll

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#2 phawgg

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Posted 10 January 2006 - 12:28 AM

Sigh,
yet another incident of Norton (the once all powerful) interpretation of a security issue
that adroitly skirts the issue.
That issue is: "Will this product work effectively" and of course "At what price".

Correct you are in thinking a product at a price will deliver what is implied by
their advertising, DZier, (but it is not in any way guaranteed, warrenteed or even
virtually assured, really, considering how conditions can change).

Speaking in practical terms, it is evidenced by many case histories, and can
be substantiated by extrapolation of data, the all-in-one protection as offered
by Symantec is presently, at least, substandard in real time.

They bought sygate's firewall to use. Why?
They update virus signatures, how often?
They do what about spyware?
Their software has what effect, compared to others,
or the combination (multi-layering) of other reputable free
(and/or upgradable for a modest price) software, that
does the software have on your PC in exchange for
what all too often appears to be marginally protecting
against threats to your privacy and/or performance?

I'm not including operator error, but I will add in the
value of any user's time when determining equitable
value.

Adding in the time spent on the part of concerned individuals is what I propose to do:

Please post a HJT log for analysis.
You need one-on-one guidance in this matter, I think.

read the pinned topic(s) and follow the preliminary instructions before posting, please :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...




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