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continual failed XP pro windows updates


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#1 Robosyd

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Posted 25 June 2011 - 07:05 PM

Computer = Dell Inspiron 6000
System = XP pro reinstall.
Computer origin from family member who had attempted to wipe the disk. I suspect was a failed/stalled wipe - result computer was interoperable. Used F2 changed to boot from disk and used Spotmau boot disk. Reinstalled WP pro from original disk. Updates received including SP2 and 3 but in what sequence ??. Used Acronis disk director to update various drivers. Recently windows up dates will not installed. Did all the suggested things/fixes such as windows update agent, manual installs etc. I suspect this is to do with when SP2 and SP3 were loaded.
Any guide to next step would be appreciated

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#2 cryptodan

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Posted 25 June 2011 - 07:21 PM

is the original XP non-sp1 or is it SP2 and you ran an upgrade to SP3?

#3 Robosyd

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Posted 26 June 2011 - 01:38 AM

Thanks,
The disk I used for the reinstall is a Dell originally provided quote "Reinstallation CD XP Pro "Including Service Pack 2".
I can't see the SP3 in the Driver Detective downloads folder so assume it was windows up date. The Belarc profile shows SP3 (build 2600) and 26 missing updates of which I have a list. Belark shows XP Pro as 76487-OEM-0011903-00102(Key ......) if this helps.
thanks again

#4 cryptodan

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Posted 26 June 2011 - 01:44 AM

I would highly recommend not using tools such as driver detective to find drivers and updates for your computer.

Can you attach the belarc html file?

#5 Robosyd

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Posted 26 June 2011 - 03:46 AM

Thanks,
Yes - did DriverDetective link very reluctantly. Comment noted - thanks. I have the belarc html file saved - how do I attached it to a reply?

#6 Robosyd

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Posted 26 June 2011 - 03:48 AM

Ok - looks this is it

Attached Files



#7 cryptodan

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Posted 26 June 2011 - 07:54 AM

How are you getting online with your network card unplugged, and your wireless device not getting an IP address?

#8 Robosyd

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Posted 26 June 2011 - 09:20 AM

Oops - I recall there was some initial problem with connectivity when I ran Belarc at that time. The computer was connected via LAN cable but I moved to next room and used wireless - I am using another computer with LAN connection for this forum conversation. Meanwhile I have run belarc again which should show the subject computer (spare.....) using a wireless adapter.
Next belarc file attached
Thanks

#9 cryptodan

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Posted 26 June 2011 - 09:28 AM

Do you get any error messages from Windows Update should be similar to something like this Windows Update Error 0x800500678

#10 Robosyd

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Posted 26 June 2011 - 07:41 PM

I ran the windows update again via the ms site - all 28 failed again and it looks like this batch of fails and prev fails - say 30-40 show the error 0X 8007008.
Thanks again

#11 cryptodan

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Posted 26 June 2011 - 08:50 PM

Lets try running this Temp File Cleaner and see if it resolves the issue. Your error is related to not enough space.

#12 Robosyd

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Posted 26 June 2011 - 10:24 PM

Thanks - ran Temp File Cleaner - 28 updates failed to install - with same error code 0X8007008.

#13 cryptodan

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Posted 27 June 2011 - 01:26 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#14 Robosyd

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Posted 27 June 2011 - 07:04 AM

http://speccy.piriform.com/results/ER8SmhtIsBKliUqIZv8DAT6

#15 cryptodan

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Posted 27 June 2011 - 01:18 PM

Please disable AVG Firewalls and try the updates again.




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