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IExplorer 7 loading slow and freezing


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5 replies to this topic

#1 efi67

efi67

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Posted 24 June 2011 - 03:45 PM

I am having a problem with Internet Explorer 7. The pages will start to load then freeze for a few seconds, then the page will finally load and become active. This happens everytime you load a page. Often the windows warning box pops up about the page containing secure and non-secure items, do you want to display. These are not new pages but the same pages I visit often. Any help is very appreciated!! Thanks!!

Jeff

DDS:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Administrator at 15:27:13 on 2011-06-24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.831 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.AutoUpdate.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgchsvx.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: ToolbarLauncher.ToolbarLauncher: {4dbdb566-6f05-4073-a360-bd6035c5aa67} - mscoree.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: DealerToolbar.DealerToolbar: {005093a0-a364-4ac1-ac87-e088c6c01d05} - mscoree.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYATgBKADMAMgAtAEcAMwBMAEEAQQ"&"inst=NwA3AC0ANAAyADIANgA1ADAANwAzADkALQBUADMALQBVADgANQArADEALQBLAFYAMwArADcALQBCAEEAKwAxAC0AWABMACsAMQAt"&"prod=90"&"ver=9.0.856
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
DPF: CM_AdvancedCAB - hxxps://www.gs.reyrey.com/common/ClientCheck/CM_AdvancedCAB.CAB
DPF: PrintTemplateViewerCab - hxxp://salespointv9.dealerconnection.com/Components/PrintTemplateViewer.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0D221D00-A6ED-477C-8A91-41F3B660A832} - hxxps://reports.gs.reyrey.com/ReportServer/Reserved.ReportViewerWebControl.axd?ExecutionID=kweo2255izqhpvfcqeyeyx55&ControlID=5606c13bf8764b3bb90b3a85876f55ab&Culture=1033&UICulture=9&ReportStack=1&OpType=PrintCab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3DA2AAF4-4289-4D6E-B9C0-D8360229607B} - hxxps://h50203.www5.hp.com/HPISWeb/Customer/cabs/ISPEIPAQTool.CAB
DPF: {6045C5E3-3653-4262-9E3E-0DA3A22A2C1D} - hxxps://web.crystalreports.dealerconnection.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab
DPF: {7D136085-0A9A-42E8-BE96-428C8D73DCE7} - hxxps://web.crystalreports.dealerconnection.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} - hxxps://web.crystalreports.dealerconnection.com/crystalreportviewers10/ActiveXControls/ActiveXViewer.cab
DPF: {A440BD76-CFE1-4D46-AB1F-15F238437A3D} - hxxp://salespointv9.dealerconnection.com/Components/ReynoldsCapicom.cab
DPF: {C7E73900-EF7C-4E63-B36E-E8EEE1CD7DA5} - hxxp://salespointv9.dealerconnection.com/Components/MPGridControl.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{127D0720-2551-4604-B2C1-0A5414457911} : DhcpNameServer = 192.168.1.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: PCANotify - PCANotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 297168]
R1 awlegacy;awlegacy;c:\windows\system32\drivers\AWLEGACY.sys [2003-4-21 10901]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 awhost32;pcAnywhere Host Service;c:\program files\symantec\pcanywhere\awhost32.exe [2003-5-29 106496]
R2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2010-12-15 1085440]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2010-12-1 13312]
S2 lxdd_device;lxdd_device;c:\windows\system32\lxddcoms.exe -service --> c:\windows\system32\lxddcoms.exe -service [?]
S4 AW_HOST;AW_HOST;c:\windows\system32\drivers\AW_HOST5.sys [2003-5-5 24365]
.
=============== Created Last 30 ================
.
2011-06-23 21:00:03 -------- d-----w- c:\documents and settings\administrator\application data\f-secure
2011-06-23 20:59:52 -------- d-----w- c:\documents and settings\all users\application data\F-Secure
2011-06-22 17:23:11 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-06-22 17:23:11 -------- d-----w- c:\documents and settings\administrator\application data\SUPERAntiSpyware.com
2011-06-22 17:23:00 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-06-18 13:05:43 105472 -c----w- c:\windows\system32\dllcache\mup.sys
2011-06-15 15:36:38 -------- d-----w- c:\documents and settings\administrator\application data\DDMSettings
2011-06-10 15:25:41 -------- d-----w- c:\program files\iPod
2011-06-10 15:25:38 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2011-06-15 15:31:28 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-29 14:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 14:11:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 15:51:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 15:51:57 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-04-25 15:51:57 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 15:51:57 17408 ------w- c:\windows\system32\corpol.dll
2011-04-25 12:01:21 389120 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-15 02:28:42 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-04-06 21:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 21:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 21:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-05 05:59:56 297168 ----a-w- c:\windows\system32\drivers\avgtdix.sys
.
============= FINISH: 15:32:48.54 ===============

Attached Files



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#2 km2357

km2357

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Posted 07 July 2011 - 12:37 AM

Hello and welcome to Bleeping Computer.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:



Step # 1 Download and run DDS

Download DDS and save it to your desktop from here or here or here
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.


Step # 2: Download and Run Gmer

Please download gmer.zip from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst


If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked.
  • Click the Scan button and let the program do its work. GMER will produce a log.
  • Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.


In your next post/reply, I need to see the following:

1. The two DDS Logs (DDS and Attach.txt)
2. The GMER Log

Use multiple posts if you can't fit everything into one post.

MalWare Removal University Master

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#3 km2357

km2357

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Posted 09 July 2011 - 11:57 AM

efi67? Do you still need help?

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#4 efi67

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Posted 10 July 2011 - 05:06 PM

Yes, it is some better but still acting up. I am on vacation away from that computer, it will be next week before I can respond with the scan logs. Thanks!!

#5 km2357

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Posted 10 July 2011 - 11:19 PM

Thanks for letting me know that you're away from your computer. I'll keep this thread open until you get back and we're able to work on your computer.

Enjoy your vacation. :thumbup2:

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#6 km2357

km2357

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Posted 22 July 2011 - 01:11 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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