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XP Home Won't Boot


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#1 jbc222

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Posted 24 June 2011 - 02:36 PM

About 3 days ago, I installed the latest security updates from Microsoft. I was directed to restart and got the BSOD with the message BAD_SYSTEM_CONFIG INFO, along with suggestions to disable BIOS memory options such as caching and shadowing. I couldn't find anything like these in my BIOS screen. Tried to restart in Safe mode, but no luck. I have also tried to start with a previous configuration, but none were available other than Boot Default Hardware Configuration. This resulted in the message Windows cannot start because the following file is missing or corrupt: \WINDOWS\system32\config\SYSTEM.
All suggestions appreciated.

Jim

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#2 hamluis

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Posted 24 June 2011 - 03:08 PM

FWIW: Anytime I see that a system has hardware configuration issues of any kind...I think "CMOS battery". A $4 item that can wreak havoc with users.

System manufacturer and model?

<<...the message BAD_SYSTEM_CONFIG INFO...>>

http://support.microsoft.com/kb/326679

<<...missing or corrupt: \WINDOWS\system32\config\SYSTEM>>

Corrupted Registry, Config.sys Missing or Corrupt - http://support.microsoft.com/kb/307545

Can you access the BIOS?

Have you tried booting into safe mode?

Have a MS Genuine XP CD from which to access the XP Recovery Console?

Louis

#3 jbc222

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Posted 25 June 2011 - 03:20 PM

Louis-

The system is a Dell Inspiron 2650 running XP Home.

I can access the BIOS

Have tried booting into safe mode

I do have a genuine MS XP CD. I don't know if it came with my desktop or with this laptop, if that makes any difference.

Thanks for your response.

Jim

#4 hamluis

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Posted 25 June 2011 - 05:38 PM

Since you have a CD...try the MS suggestions to overcome the damaged registry.

Since this is a laptop, ignore the CMOS battery for the moment.

Louis

#5 jbc222

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Posted 29 June 2011 - 02:06 PM

Booted from CD, selected repair and got the error message PAGE_FAULT_IN_NONPAGED_AREA. Beginning to think I have some bad RAM. Pulled the RAM I added, with no effect. Can't figure out how to pull the originally installed RAM.

Jim




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