Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

REDIRECTED SEARCHES & AVAST FOUND ROOTKIT VIRUS


  • Please log in to reply
12 replies to this topic

#1 fiestyj

fiestyj

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 12:41 PM

I have been having redirected searches. My computer was frozen one day by a website that I declined even though I had anti virus and after trying to fix it had to give into reinstalling everything on my computer but was able to save personal files due to Dell's backup system. Within the little time I had the computer we done I think i got a virus because my searches started being re directed. I downloaded new anti virus programs ( AVAST and AVIRA) none of them show any thing when I do scans. I do get an occasional pop from AVAST saying it found something. File name is MBR:\\physicaldrive0 rootkit.hidden boot sector. I have tried to delete it and restart but the next time i log one AVAST eventually finds that virus again. I am on a DELL inspirion 1545 and have Windows 7 please let me know what files i need to upload becasue I'm not sure how this all works. thank you

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:28 PM

Posted 24 June 2011 - 03:02 PM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

===============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

======================================================================

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 fiestyj

fiestyj
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 06:00 PM

Here is the GMER file

I also wanted to give some more information on some of the issues that I have encountered and written down.
My Dell has been doing updates frequently and everytime it gets half way through the computer restarts and then a black screen with Windows is Loading Files comes up and it goes into a Start up Repair. At the ned of the start up repair it gives a log and the only thing that is wrong is that c:\ci.dll is corrupt. It finds that error and then restarts and is ok. I will be updating the other files shortly. Thank you


GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-06-24 16:48:46
Windows 6.1.7600
Running: 3nnwhznj.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Control\Winlogon\Notifications\Components\TrustedInstaller@Events
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\50631395b09d
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\50631395b09d (not active ControlSet)

---- Files - GMER 1.0.15 ----

File C:\Users\Princess\AppData\Local\Microsoft\Internet Explorer\Recovery\Last Active\{CF06E6F2-9E87-11E0-9F13-A4BADBB2F4EA}.dat 0 bytes
File C:\Users\Princess\AppData\Local\Temp\~DF92DEDD20AAD2CCCE.TMP 0 bytes
File C:\WINDOWS\SoftwareDistribution\Download\4a3c94505d5ed5e2b3f2257fcc1a8b4a 0 bytes
File C:\WINDOWS\SoftwareDistribution\Download\bf113fb7e83bb9aff81ee89f6f722e57 0 bytes
File C:\WINDOWS\SoftwareDistribution\Download\1f1d1b5efc1910e0179acb8d61b886cc 0 bytes

---- EOF - GMER 1.0.15 ----

#4 fiestyj

fiestyj
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 06:13 PM

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6942

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/24/2011 5:10:30 PM
mbam-log-2011-06-24 (17-10-30).txt

Scan type: Quick scan
Objects scanned: 162468
Time elapsed: 6 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 fiestyj

fiestyj
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 06:23 PM

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player
Adobe Reader 9.1.2
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
``````````End of Log````````````

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:28 PM

Posted 24 June 2011 - 06:23 PM

edited

Edited by Broni, 24 June 2011 - 06:23 PM.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:28 PM

Posted 24 June 2011 - 06:26 PM

I don't see any AV program running.
You mentioned Avast, Avira, but I see none of them running.
Please, explain.

Which browser is getting redirected?
Did you try different browser?

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

=======================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

======================================================================

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 fiestyj

fiestyj
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 06:28 PM

I just deleted both of those programs after I installed Malware should I re install them? I just tried them to see if I could get rid of the root kit problem

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:28 PM

Posted 24 June 2011 - 06:33 PM

Well, you have to have ONE active AV program.
Install ONE of the following:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#10 fiestyj

fiestyj
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 06:35 PM

My internet explorer version 8 is getting re directed when i search and click on google links

#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:28 PM

Posted 24 June 2011 - 06:38 PM

Do you have another browser to see, if redirection happens there as well?
If not, install Firefox: http://www.mozilla.com/en-US/firefox/new/

Then, I still need those two other logs.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#12 fiestyj

fiestyj
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 24 June 2011 - 10:32 PM

i downloaded ASMMBR and i recieved a blue screen and mt computer was restarted

#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:28 PM

Posted 24 June 2011 - 11:40 PM

Try again.
If same thing happens again, run it from Safe Mode.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users