Posted 23 June 2011 - 05:09 PM
Recently I got an email warning, the Federal Tax payment was rejected. It was supposedly from the IRS and had a link to a report. I was suspicious because we do not do any automatic payments or online banking. Yet I was concerned, which led me to do a stupid thing, I clicked the link to see what the report might say. What an idiot, I'm always telling others not to click anything, and here I did just that. It seems to have tried to open a webpage and failed, but that might have been enough. I googled and found this to be a new scam. Later, maybe the next day, I started getting errors in Outlook.
Reminders in my Calendar pop up and I cannot dismiss them. "Cannot open the item for this reminder. The file C:\Documents and Settings\Jim\Local Settings\Application Data\Microsoft\Outlook\outlook.pst has reached its maximum size. To reduce the amount of data in this file, select some items that you no longer need, then permanently(shift+delete) delete them."
I cannot just delete an item, it returns an error message, "The message interface has returned an unknown error. If the problem persists, restart Outlook.".....Tried that, nothing.
I cannot move files either, it returns an error message, "Operation failed".
Now mail is not being downloaded to Outlook, there are errors in sending and receiving.
I deleted some stuff, but no difference.
I restarted the computer, no difference.
I did a McAfee update and ran a quick scan that turned up nothing (it updates and scans regularly).
I did a Microsoft Safety Scanner that took 2.5 hrs and turned up clean.
I tried to "fix installation" by reinstalling the Office XP disc, it said it did it, but no difference. I exported my pst file to the desktop so I would have everything in the event I needed to delete and reinstall. I am not sure that a reinstall will do it if there is a virus / malware in the computer now.
I ran HijackThis and came up with a log but don't really know where to go from there.
Do you have any suggestions? Do I need to wipe the HD and reinstall Windows again...hopefully not.
Win XP Home v5.1 with sp3
Office XP Pro