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Mozilla won't start after a 'virus' attack?


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#1 tkelly1

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Posted 23 June 2011 - 04:19 PM

Okay, basically this is what happened. I went onto randomchat.com(it's for talking to people from around the world via webcam.) and you always have to allow for your webcam and microphone. This was my only window open. I clicked accept, and as I was positioning it, after about a minute all of my windows were closed(mozilla, MSN, & WMP) and web security guard(the 'virus' or hijacker?) was 'running a scan' and to progress I had to buy the software. Well, my computer has been hijacked before, so I simply did what my dad did, restart in safe mode and restore my system to before it happened. I don't know if it fixes anything but it did make it to where I could open windows. With the virus, I could not open Mozilla, WMP, Chrome, IE, nothing except for the control panel and add/remove programs, but the 'remove' program option wouldn't open, which is why I restored. Basically, I restored it and removed a program from the add/remove panel, it was something Iv'e never seen before so I assumed it was that. I don't remember the exact name, but I do remember it was 'layers client' or something about layers. Well, Chrome can open, as can MSN and WMP, but Mozilla won't open. I've restarted quite a few times but it just will not open. I need to know if I have a virus, but I'm pretty computer ignorant, so I need all the help I can get.

Thanks,
Tiffany

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#2 Broni

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Posted 23 June 2011 - 05:39 PM

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

===============================================================================

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#3 tkelly1

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Posted 23 June 2011 - 06:41 PM

Security check:


Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Eusing Free Registry Cleaner
Java™ 6 Update 21
Out of date Java installed!
Adobe Flash Player 10.3.181.14
Adobe Reader 9.4.3
Out of date Adobe Reader installed!
Mozilla Firefox (3.5.19) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbam.exe
``````````End of Log````````````


--------------------------------------------------------------------
Malwarebytes' Anti-Malware:


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6932

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/23/2011 7:41:26 PM
mbam-log-2011-06-23 (19-41-26).txt

Scan type: Quick scan
Objects scanned: 142260
Time elapsed: 8 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\RECYCLER\s-1-5-21-1614895754-1343024091-1957994488-500\Dc19.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
c:\documents and settings\administrator\local settings\Temp\83C.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

#4 Broni

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Posted 23 June 2011 - 07:05 PM

Your Firefox is very outdated.
Uninstall it.
Install the newest version 5.0: http://www.mozilla.com/en-US/firefox/new/

=======================================================================

I don't see any AV program running.
Install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
Update, run full scan, report on any findings.

=====================================================================

Uninstall Eusing Free Registry Cleaner.

Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


=====================================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

===============================================================================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

=================================================================================

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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#5 tkelly1

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Posted 24 June 2011 - 03:59 PM

This was the avast report
http://i56.tinypic.com/33vepae.jpg

------------------------------------------------------

Rootkit:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4530176 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 93.71 )
0xF70BD000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3997696 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 93.71 )
0xF4B9C000 C:\WINDOWS\system32\DRIVERS\LV302V32.SYS 2682880 bytes (Logitech Inc., Logitech Webcam Software Driver)
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2192768 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2192768 bytes
0x804D7000 RAW 2192768 bytes
0x804D7000 WMIxWDM 2192768 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF751C000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF5B58000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF6ED5000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF5C88000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB9428000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xB6B3F000 C:\WINDOWS\System32\Drivers\aswSP.SYS 303104 bytes (AVAST Software, avast! self protection module)
0xBF464000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xF701C000 C:\WINDOWS\system32\drivers\emu10k1m.sys 286720 bytes (Creative Technology Ltd., Creative SB Live! Adapter Driver)
0xF6FB3000 C:\WINDOWS\system32\DRIVERS\WG311v3XP.sys 282624 bytes (Marvell Semiconductor, Inc, NDIS 5.1 driver)
0xB9117000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF6F5B000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7660000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB94D0000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF74EF000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB69D4000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF5BF0000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF5C60000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF760A000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF5B32000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF6FF8000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF7085000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF7062000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF5C1B000 C:\WINDOWS\system32\drivers\sp_rsdrv2.sys 143360 bytes (-, -)
0xF5C3E000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF75D2000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7630000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF74D5000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF75F2000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF4ABC000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB6B89000 C:\WINDOWS\System32\Drivers\aswMon2.SYS 94208 bytes (AVAST Software, avast! File System Filter Driver for Windows XP)
0xF75A9000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6F9C000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB9AF3000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF70A9000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0x806EF000 ACPI_HAL 81152 bytes
0x806EF000 C:\WINDOWS\system32\hal.dll 81152 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF5CE1000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF75C0000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF764F000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF6F8B000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF77DF000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF784F000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF788F000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF785F000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBA3A0000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF778F000 C:\WINDOWS\system32\drivers\usbaudio.sys 61440 bytes (Microsoft Corporation, USB Audio Class Driver)
0xF772F000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF76EF000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF787F000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF78AF000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF76CF000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF78CF000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF76FF000 alim1541.sys 45056 bytes (Microsoft Corporation, ALi M1541 NT AGP Filter)
0xF775F000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF783F000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF76BF000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF78BF000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF782F000 C:\WINDOWS\system32\DRIVERS\amdk7.sys 40960 bytes (Microsoft Corporation, Processor Device Driver)
0xB6BB0000 C:\WINDOWS\System32\Drivers\aswTdi.SYS 40960 bytes (AVAST Software, avast! TDI Filter Driver)
0xF76AF000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF791F000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF78EF000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xB91C0000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF76DF000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF777F000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF78DF000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF774F000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF789F000 C:\WINDOWS\system32\drivers\sfmanm.sys 36864 bytes (Creative Technology Ltd., SoundFont® Manager)
0xF776F000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7A1F000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7A27000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF79C7000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF7A2F000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF792F000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF798F000 C:\WINDOWS\System32\Drivers\Aavmker4.SYS 24576 bytes (AVAST Software, avast! Base Kernel-Mode Device Driver for Windows NT/2000/XP)
0xF79CF000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF79EF000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7A0F000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7987000 C:\WINDOWS\System32\Drivers\aswRdr.SYS 20480 bytes (AVAST Software, avast! TDI RDR Driver)
0xF79FF000 C:\WINDOWS\system32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF7A97000 C:\WINDOWS\system32\DRIVERS\LVPr2Mon.sys 20480 bytes (-, -)
0xF7A17000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7937000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF79DF000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF79E7000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF79D7000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF79BF000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF7A5F000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA4E4000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 16384 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xF7B8B000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBA4E0000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA46C000 C:\WINDOWS\System32\Drivers\aswFsBlk.SYS 12288 bytes (AVAST Software, avast! File System Access Blocking Driver)
0xF7ABF000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF6F3B000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF7B6F000 C:\WINDOWS\system32\DRIVERS\gameenum.sys 12288 bytes (Microsoft Corporation, Game Port Enumerator)
0xF748D000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF7B3B000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7B73000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7B5B000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)
0xF74AD000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7BB3000 aliide.sys 8192 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0xF7BD3000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7BCB000 C:\WINDOWS\system32\drivers\ctlfacem.sys 8192 bytes (Creative Technology Ltd., Creative SB Live! Interface Driver)
0xF7BB5000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7BDD000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7BD1000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7BAF000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7BD5000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7BD7000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7BCD000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7BCF000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7BB1000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7D16000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7D15000 C:\WINDOWS\system32\DRIVERS\ctljystk.sys 4096 bytes (Creative Technology Ltd., Creative Joyport Enabler)
0xF7D76000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7DF4000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
==============================================
>Stealth
==============================================


Nothing detected :(

#6 Broni

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Posted 24 June 2011 - 04:24 PM

What about all other steps from my previous reply?

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#7 tkelly1

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Posted 24 June 2011 - 09:15 PM

Oops, sorry, I didn't think I had to say I did it all. I uninstalled Mozilla and got the new one(which I love, by the way), I updated Java and used the other thing to uninstall the older version. I downloaded Avast out of the two, I didn't want Avira because I've had it before and it severely lagged my computer. I uninstalled my registry cleaner. I decided to uninstall adobe reader, and I now use Foxit PDF reader. I did the Rootkit, which was previously posted, as well as what was given in my Avast report, I din't know what it meant which is why I gave a screen shot link.

#8 Broni

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Posted 24 June 2011 - 09:18 PM

Any current issues?

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#9 tkelly1

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Posted 24 June 2011 - 10:29 PM

Not any that I've seen. But, I have one last question, is my computer randomly blue screening for no reason an effect of a virus? It happens sometimes daily, or a few times a day, or sometimes it goes a few days without doing it.

#10 Broni

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Posted 24 June 2011 - 11:39 PM

When was the last time it happened?

I want you to perform couple of last steps....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

===========================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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#11 tkelly1

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Posted 25 June 2011 - 11:05 AM

It blue screened/restarted last night shortly after I posted my reply.

And before I do those two things, how do I disable my antivirus programs? I have Avast and Spyware Terminator.

#12 Broni

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Posted 25 June 2011 - 11:11 AM

Don't worry about Spyware Terminator.
Disable Avast.
Right click on its icon in systray (taskbar), then "avast!shields control>disable until computer is restarted"

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#13 tkelly1

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Posted 25 June 2011 - 12:33 PM

When was the last time it happened?

I want you to perform couple of last steps....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

===========================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

Do I keep 'Remove Found Threats' checked?

#14 Broni

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Posted 25 June 2011 - 12:34 PM

Yes.

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#15 tkelly1

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Posted 25 June 2011 - 01:54 PM

C:\Program Files\FoxTabAudioConverter\AudioConverter.exe a variant of Win32/Adware.WhiteSmoke.B application cleaned by deleting - quarantined




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