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Removed Windows 7 Recovery but still need help


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28 replies to this topic

#1 dajap

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Posted 23 June 2011 - 03:02 PM

Hello everybody,

I just came back from a 7 month deployment and I was finally enjoying having internet again and bam Windows 7 Recovery Virus! So I did some research and I used did everything in this thread

http://www.bleepingcomputer.com/virus-removal/remove-windows-7-recovery

My new problem is that after doing the unhide.exe, I get “PEV” is not recognized as an internal or external command, operable program or batch file and my start menu is still empty.

I downloaded the Home_Premium_All_Users_Start_Menu from somewhere to get some items back but a lot of my stuff is still empty. Can I please get some one on one help from somebody?? Thanks so much in advance!!!

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#2 Broni

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Posted 23 June 2011 - 05:47 PM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    %Temp%\smtmp /s
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 dajap

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Posted 23 June 2011 - 06:54 PM

SystemLook 04.09.10 by jpshortstuff
Log created at 16:53 on 23/06/2011 by Chris Hamilton
Administrator - Elevation successful

Invalid Context: dir%Temp%\smtmp /s

-= EOF =-

I'm assuming this is bad...

#4 Broni

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Posted 23 June 2011 - 07:06 PM

You did something wrong.
Make sure, you COPY a whole code, including a "colon" in front of "dir".

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#5 dajap

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Posted 23 June 2011 - 07:30 PM

SystemLook 04.09.10 by jpshortstuff
Log created at 17:28 on 23/06/2011 by Chris Hamilton
Administrator - Elevation successful

========== dir ==========

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp - Parameters: "/s"

---Files---
None found.

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1 d------ [04:40 23/06/2011]
Default Programs.lnk ------- 1282 bytes [05:01 14/07/2009] [05:01 14/07/2009]
desktop.ini --ahs-- 442 bytes [04:49 14/07/2009] [05:01 14/07/2009]
Windows Update.lnk ------- 1266 bytes [04:49 14/07/2009] [04:49 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs d------ [04:40 23/06/2011]
Adobe Reader 9.lnk --a---- 2441 bytes [16:33 09/09/2010] [16:33 09/09/2010]
desktop.ini --ahs-- 1130 bytes [04:54 14/07/2009] [01:28 29/05/2010]
Media Center.lnk --a---- 1345 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Microsoft Office PowerPoint Viewer 2007.lnk --a---- 2557 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Task Launcher.lnk --a---- 1158 bytes [16:08 09/09/2010] [16:08 09/09/2010]
QuickBooks Financial Center.lnk --a---- 1785 bytes [16:48 09/09/2010] [20:21 09/07/2009]
Sidebar.lnk --a---- 1330 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Windows Anytime Upgrade.lnk --a---- 1352 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Windows DVD Maker.lnk --a---- 1326 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Windows Fax and Scan.lnk --a---- 1210 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Windows Media Player.lnk --a---- 1547 bytes [04:57 14/07/2009] [01:28 29/05/2010]
XPS Viewer.lnk --a---- 1246 bytes [04:57 14/07/2009] [04:57 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Accessories d------ [04:40 23/06/2011]
Calculator.lnk --a---- 1230 bytes [04:55 14/07/2009] [04:55 14/07/2009]
Desktop.ini --ahs-- 1726 bytes [02:36 14/07/2009] [01:17 29/05/2010]
displayswitch.lnk --a---- 1266 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Math Input Panel.lnk --a---- 1364 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Mobility Center.lnk --a---- 1238 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Paint.lnk --a---- 1242 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Remote Desktop Connection.lnk --a---- 1367 bytes [04:53 14/07/2009] [04:53 14/07/2009]
Snipping Tool.lnk --a---- 1272 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Sound Recorder.lnk --a---- 1330 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Sticky Notes.lnk --a---- 1351 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Sync Center.lnk --a---- 1254 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Welcome Center.lnk --a---- 1579 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Wordpad.lnk --a---- 1322 bytes [04:54 14/07/2009] [04:54 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Accessories\Accessibility d------ [04:40 23/06/2011]
Desktop.ini --ahs-- 370 bytes [02:36 14/07/2009] [04:57 14/07/2009]
Speech Recognition.lnk --a---- 1388 bytes [04:57 14/07/2009] [04:57 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Accessories\System Tools d------ [04:40 23/06/2011]
Character Map.lnk --a---- 1248 bytes [04:55 14/07/2009] [04:55 14/07/2009]
Desktop.ini --ahs-- 1338 bytes [02:36 14/07/2009] [04:57 14/07/2009]
dfrgui.lnk --a---- 1290 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Disk Cleanup.lnk --a---- 1252 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Resource Monitor.lnk --a---- 1242 bytes [04:53 14/07/2009] [04:53 14/07/2009]
System Information.lnk --a---- 1250 bytes [04:53 14/07/2009] [04:53 14/07/2009]
System Restore.lnk --a---- 1246 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Task Scheduler.lnk --a---- 1268 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Windows Easy Transfer Reports.lnk --a---- 1320 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Windows Easy Transfer.lnk --a---- 1316 bytes [04:57 14/07/2009] [04:57 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Accessories\Tablet PC d------ [04:40 23/06/2011]
Desktop.ini --ahs-- 343 bytes [07:44 14/07/2009] [01:17 29/05/2010]
ShapeCollector.lnk --a---- 1436 bytes [01:17 29/05/2010] [01:17 29/05/2010]
TabTip.lnk --a---- 1386 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Windows Journal.lnk --a---- 1316 bytes [01:17 29/05/2010] [01:17 29/05/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Accessories\Windows PowerShell d------ [04:40 23/06/2011]
desktop.ini --ahs-- 216 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Windows PowerShell (x86).lnk --a---- 1989 bytes [05:32 14/07/2009] [05:32 14/07/2009]
Windows PowerShell ISE (x86).lnk --a---- 1468 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Windows PowerShell ISE.lnk --a---- 1468 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Windows PowerShell.lnk --a---- 1899 bytes [05:32 14/07/2009] [05:32 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Administrative Tools d------ [04:40 23/06/2011]
Component Services.lnk --a---- 1242 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Computer Management.lnk --a---- 1294 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Data Sources (ODBC).lnk --a---- 1270 bytes [04:53 14/07/2009] [04:53 14/07/2009]
desktop.ini --ahs-- 1674 bytes [04:53 14/07/2009] [04:57 14/07/2009]
Event Viewer.lnk --a---- 1298 bytes [04:54 14/07/2009] [04:54 14/07/2009]
iSCSI Initiator.lnk --a---- 1274 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Memory Diagnostics Tool.lnk --a---- 1268 bytes [04:53 14/07/2009] [04:53 14/07/2009]
Performance Monitor.lnk --a---- 1232 bytes [04:53 14/07/2009] [04:53 14/07/2009]
services.lnk --a---- 1288 bytes [04:54 14/07/2009] [04:54 14/07/2009]
System Configuration.lnk --a---- 1246 bytes [04:53 14/07/2009] [04:53 14/07/2009]
Task Scheduler.lnk --a---- 1262 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Windows Firewall with Advanced Security.lnk --a---- 1274 bytes [04:53 14/07/2009] [04:53 14/07/2009]
Windows PowerShell Modules.lnk --a---- 2741 bytes [05:32 14/07/2009] [05:32 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\AVG 9.0 d------ [10:01 23/06/2011]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Bohemia Interactive d------ [04:40 23/06/2011]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Bohemia Interactive\Arma 2 Operation Arrowhead d------ [04:40 23/06/2011]
ARMA 2 Operation Arrowhead.lnk --a---- 1423 bytes [21:56 17/09/2010] [21:56 17/09/2010]
Developed by Bohemia Interactive.lnk --a---- 1411 bytes [21:56 17/09/2010] [21:56 17/09/2010]
Manual.lnk --a---- 1420 bytes [21:56 17/09/2010] [21:56 17/09/2010]
Show readme file.lnk --a---- 1415 bytes [21:56 17/09/2010] [21:56 17/09/2010]
UnInstall ARMA 2 Operation Arrowhead.lnk --a---- 1472 bytes [21:56 17/09/2010] [21:56 17/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Bohemia Interactive\Arma 2 Operation Arrowhead\BattlEye d------ [04:40 23/06/2011]
Uninstall BattlEye.lnk --a---- 1704 bytes [21:56 17/09/2010] [21:56 17/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Corel Label@Once d------ [04:40 23/06/2011]
Corel Label@Once.lnk --a---- 997 bytes [16:32 09/09/2010] [16:32 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Games d------ [04:40 23/06/2011]
- Play Games -.lnk --a---- 2412 bytes [16:44 09/09/2010] [16:48 09/09/2010]
All Casual Games.lnk --a---- 2507 bytes [16:48 09/09/2010] [16:48 09/09/2010]
All Enthusiast Games.lnk --a---- 2507 bytes [16:48 09/09/2010] [16:48 09/09/2010]
All Family Games.lnk --a---- 2507 bytes [16:48 09/09/2010] [16:48 09/09/2010]
All Kids Games.lnk --a---- 2507 bytes [16:48 09/09/2010] [16:48 09/09/2010]
All MMO Games.lnk --a---- 2507 bytes [16:48 09/09/2010] [16:48 09/09/2010]
Bejeweled 2 Deluxe.lnk --a---- 2318 bytes [16:44 09/09/2010] [16:48 09/09/2010]
Chess.lnk --a---- 352 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Chuzzle Deluxe.lnk --a---- 2318 bytes [16:45 09/09/2010] [16:48 09/09/2010]
Club Penguin.lnk --a---- 1452 bytes [16:45 09/09/2010] [16:45 09/09/2010]
Dark Orbit.lnk --a---- 1384 bytes [16:45 09/09/2010] [16:45 09/09/2010]
desktop.ini --ahs-- 1056 bytes [05:32 14/07/2009] [01:17 29/05/2010]
Escape Rosecliff Island.lnk --a---- 2382 bytes [16:45 09/09/2010] [16:48 09/09/2010]
FATE - The Traitor Soul.lnk --a---- 2314 bytes [16:46 09/09/2010] [16:48 09/09/2010]
FreeCell.lnk --a---- 364 bytes [04:55 14/07/2009] [04:55 14/07/2009]
GameExplorer.lnk --a---- 258 bytes [04:54 14/07/2009] [04:54 14/07/2009]
Hearts.lnk --a---- 356 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Internet Backgammon.lnk --a---- 474 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Internet Checkers.lnk --a---- 470 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Internet Spades.lnk --a---- 466 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Jewel Quest 3.lnk --a---- 2302 bytes [16:46 09/09/2010] [16:48 09/09/2010]
Mahjong.lnk --a---- 360 bytes [01:17 29/05/2010] [01:17 29/05/2010]
Minesweeper.lnk --a---- 376 bytes [04:57 14/07/2009] [04:57 14/07/2009]
More Games - WildTangent ORB.lnk --a---- 2489 bytes [16:48 09/09/2010] [16:48 09/09/2010]
Penguins!.lnk --a---- 2274 bytes [16:47 09/09/2010] [16:48 09/09/2010]
Polar Bowler.lnk --a---- 2274 bytes [16:47 09/09/2010] [16:48 09/09/2010]
Purble Place.lnk --a---- 378 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Seafight.lnk --a---- 1374 bytes [16:47 09/09/2010] [16:47 09/09/2010]
Solitaire.lnk --a---- 368 bytes [04:55 14/07/2009] [04:55 14/07/2009]
Spider Solitaire.lnk --a---- 392 bytes [04:57 14/07/2009] [04:57 14/07/2009]
The Lord of the Rings Online ™.lnk --a---- 1506 bytes [16:47 09/09/2010] [16:47 09/09/2010]
Virtual Families.lnk --a---- 2334 bytes [16:47 09/09/2010] [16:48 09/09/2010]
Virtual Villagers - The Secret City.lnk --a---- 2486 bytes [16:47 09/09/2010] [16:48 09/09/2010]
World of Warcraft.lnk --a---- 1456 bytes [16:47 09/09/2010] [16:47 09/09/2010]
Zuma's Revenge.lnk --a---- 2318 bytes [16:48 09/09/2010] [16:48 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Maintenance d------ [04:40 23/06/2011]
Backup and Restore Center.lnk --a---- 1304 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Create Recovery Disc.lnk --a---- 1248 bytes [04:57 14/07/2009] [04:57 14/07/2009]
Desktop.ini --ahs-- 606 bytes [02:36 14/07/2009] [04:57 14/07/2009]
Remote Assistance.lnk --a---- 1212 bytes [04:57 14/07/2009] [04:57 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Microsoft Mouse d------ [04:40 23/06/2011]
Connect Mouse for Bluetooth.lnk --a---- 2675 bytes [21:24 17/09/2010] [21:24 17/09/2010]
Microsoft Mouse.lnk --a---- 2653 bytes [21:24 17/09/2010] [21:24 17/09/2010]
Mouse Healthy Computing Guide.lnk --a---- 2703 bytes [21:24 17/09/2010] [21:24 17/09/2010]
Mouse Help.lnk --a---- 2829 bytes [21:24 17/09/2010] [21:24 17/09/2010]
Quality Settings.lnk --a---- 2739 bytes [21:24 17/09/2010] [21:24 17/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office d------ [04:40 23/06/2011]
desktop.ini --ahs-- 98 bytes [16:17 09/09/2010] [16:17 09/09/2010]
Microsoft Office Excel 2007.lnk --a---- 2655 bytes [16:13 09/09/2010] [02:16 26/01/2011]
Microsoft Office Outlook 2007.lnk --a---- 2693 bytes [02:16 26/01/2011] [02:16 26/01/2011]
Microsoft Office PowerPoint 2007.lnk --a---- 2645 bytes [16:13 09/09/2010] [02:16 26/01/2011]
Microsoft Office Word 2007.lnk --a---- 2693 bytes [16:13 09/09/2010] [02:16 26/01/2011]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Microsoft Office\Microsoft Office Tools d------ [04:40 23/06/2011]
Digital Certificate for VBA Projects.lnk --a---- 2647 bytes [16:13 09/09/2010] [02:16 26/01/2011]
Microsoft Clip Organizer.lnk --a---- 2627 bytes [16:13 09/09/2010] [02:16 26/01/2011]
Microsoft Office 2007 Language Settings.lnk --a---- 2527 bytes [16:13 09/09/2010] [02:16 26/01/2011]
Microsoft Office Diagnostics.lnk --a---- 2625 bytes [16:13 09/09/2010] [02:16 26/01/2011]
Microsoft Office Picture Manager.lnk --a---- 2605 bytes [16:13 09/09/2010] [02:16 26/01/2011]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Microsoft Works d------ [04:40 23/06/2011]
Getting Started.lnk --a---- 2577 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Calendar.lnk --a---- 2597 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Database.lnk --a---- 2605 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Portfolio.lnk --a---- 2647 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Spreadsheet.lnk --a---- 2629 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Task Launcher.lnk --a---- 1164 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Microsoft Works Word Processor.lnk --a---- 2649 bytes [16:08 09/09/2010] [16:08 09/09/2010]
Re-install MS Works.lnk --a---- 806 bytes [16:08 09/09/2010] [17:01 11/08/2008]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\My Toshiba d------ [04:40 23/06/2011]
Recovery Media Creator Help.lnk --a---- 2095 bytes [01:39 29/05/2010] [01:39 29/05/2010]
Recovery Media Creator.lnk --a---- 1434 bytes [22:02 30/07/2009] [23:34 06/08/2009]
Toshiba Application Installer.lnk --a---- 1435 bytes [01:38 29/05/2010] [17:05 10/07/2009]
Toshiba Registration.lnk --a---- 1972 bytes [01:38 29/05/2010] [01:38 29/05/2010]
User's Guide.lnk --a---- 838 bytes [16:41 09/09/2010] [18:22 12/12/2008]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\NavFit98A d------ [04:40 23/06/2011]
NavFit98A.LNK --a---- 1068 bytes [22:16 03/12/2010] [22:16 03/12/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\NetZero d------ [04:40 23/06/2011]
NetZero Internet Service.lnk --a---- 1664 bytes [16:48 09/09/2010] [17:16 02/03/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\NVIDIA Corporation d------ [04:40 23/06/2011]
NVIDIA PhysX Properties.lnk --a---- 1795 bytes [16:19 09/09/2010] [16:19 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Skype d------ [04:40 23/06/2011]
Voice & Video Calls.lnk --a---- 1672 bytes [16:49 09/09/2010] [17:26 08/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Startup d------ [04:40 23/06/2011]
desktop.ini --ahs-- 174 bytes [04:54 14/07/2009] [04:54 14/07/2009]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Tablet PC d------ [04:40 23/06/2011]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\TOSHIBA d------ [04:40 23/06/2011]
TOSHIBA Bulletin Board.lnk --a---- 2057 bytes [01:35 29/05/2010] [01:35 29/05/2010]
TOSHIBA ReelTime.lnk --a---- 1999 bytes [01:36 29/05/2010] [01:36 29/05/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\TOSHIBA\CD&DVD Applications d------ [04:40 23/06/2011]
Disc Creator Help.lnk --a---- 2068 bytes [01:35 29/05/2010] [01:35 29/05/2010]
Disc Creator.lnk --a---- 2068 bytes [01:35 29/05/2010] [01:35 29/05/2010]
DVD-RAM Utility.lnk --a---- 2094 bytes [01:35 29/05/2010] [01:35 29/05/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\TOSHIBA\TOSHIBA Media Controller d------ [04:40 23/06/2011]
TOSHIBA Media Controller Help.lnk --a---- 859 bytes [01:38 29/05/2010] [01:38 29/05/2010]
TOSHIBA Media Controller Plug-in Help.lnk --a---- 1202 bytes [01:38 29/05/2010] [01:38 29/05/2010]
TOSHIBA Media Controller.lnk --a---- 1735 bytes [01:38 29/05/2010] [01:38 29/05/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\TOSHIBA\Utilities d------ [04:40 23/06/2011]
Accessibility.lnk --a---- 1757 bytes [16:34 09/09/2010] [16:34 09/09/2010]
eco Utility.lnk --a---- 1719 bytes [16:36 09/09/2010] [16:36 09/09/2010]
Face Recognition Help.lnk --a---- 1970 bytes [16:38 09/09/2010] [16:38 09/09/2010]
Face Recognition.lnk --a---- 1894 bytes [16:38 09/09/2010] [16:38 09/09/2010]
Flash Cards Help.lnk --a---- 1652 bytes [16:34 09/09/2010] [16:34 09/09/2010]
HDD Protection Settings.lnk --a---- 1847 bytes [16:30 09/09/2010] [16:30 09/09/2010]
HDD SSD Alert Help.lnk --a---- 1881 bytes [01:34 29/05/2010] [01:34 29/05/2010]
HDD SSD Alert.lnk --a---- 1895 bytes [01:34 29/05/2010] [01:34 29/05/2010]
HWSetup.lnk --a---- 1747 bytes [16:36 09/09/2010] [16:36 09/09/2010]
PC Diagnostic Tool.lnk --a---- 1918 bytes [16:34 09/09/2010] [16:34 09/09/2010]
PC Health Monitor.lnk --a---- 968 bytes [16:37 09/09/2010] [16:37 09/09/2010]
Restart Flash Cards.lnk --a---- 1751 bytes [16:34 09/09/2010] [16:34 09/09/2010]
Service Station.lnk --a---- 1096 bytes [16:37 09/09/2010] [16:37 09/09/2010]
Settings for Flash Cards.lnk --a---- 1871 bytes [16:34 09/09/2010] [16:34 09/09/2010]
Sleep Utility.lnk --a---- 902 bytes [16:49 09/09/2010] [16:49 09/09/2010]
TOSHIBA Assist.lnk --a---- 695 bytes [01:34 29/05/2010] [01:34 29/05/2010]
Web Camera Application Help.lnk --a---- 2028 bytes [16:37 09/09/2010] [16:37 09/09/2010]
Web Camera Application.lnk --a---- 1910 bytes [16:37 09/09/2010] [16:37 09/09/2010]
Zooming Utility Help.lnk --a---- 1777 bytes [16:34 09/09/2010] [16:34 09/09/2010]
Zooming Utility.lnk --a---- 1777 bytes [16:34 09/09/2010] [16:34 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\TOSHIBA DVD PLAYER d------ [04:40 23/06/2011]
TOSHIBA DVD PLAYER Help.lnk --a---- 954 bytes [16:41 09/09/2010] [16:41 09/09/2010]
TOSHIBA DVD PLAYER.lnk --a---- 1806 bytes [16:40 09/09/2010] [16:40 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Toshiba Laptop Checkup d------ [04:40 23/06/2011]
Toshiba Laptop Checkup.lnk --a---- 2373 bytes [16:50 09/09/2010] [16:50 09/09/2010]
Uninstall Toshiba Laptop Checkup.lnk --a---- 1968 bytes [16:50 09/09/2010] [16:50 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Toshiba Online Backup d------ [04:40 23/06/2011]
Toshiba Online Backup.lnk --a---- 2413 bytes [16:49 09/09/2010] [16:49 09/09/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\1\Programs\Windows Live d------ [04:40 23/06/2011]
Windows Live Call.lnk --a---- 1970 bytes [01:40 29/05/2010] [01:40 29/05/2010]
Windows Live Mail.lnk --a---- 2223 bytes [01:41 29/05/2010] [01:41 29/05/2010]
Windows Live Messenger .lnk --a---- 2119 bytes [01:41 29/05/2010] [01:41 29/05/2010]
Windows Live Movie Maker.lnk --a---- 1304 bytes [01:42 29/05/2010] [01:42 29/05/2010]
Windows Live Photo Gallery.lnk --a---- 2239 bytes [01:41 29/05/2010] [01:41 29/05/2010]
Windows Live Writer.lnk --a---- 2206 bytes [01:42 29/05/2010] [01:42 29/05/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\3 d------ [04:40 23/06/2011]
Calculator.lnk ------- 1230 bytes [23:07 12/06/2011] [04:55 14/07/2009]
desktop.ini --ahs-- 205 bytes [18:25 16/09/2010] [23:07 12/06/2011]
Internet Explorer.lnk ------- 1454 bytes [18:25 16/09/2010] [18:25 16/09/2010]
Windows Media Player.lnk ------- 1547 bytes [18:25 16/09/2010] [01:28 29/05/2010]

C:\Users\CHRISH~1\AppData\Local\Temp\smtmp\4 d------ [04:40 23/06/2011]

-= EOF =-

#6 Broni

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Posted 23 June 2011 - 07:37 PM

Good news. All folders and files seem to be there.

Try this version of UnHide: http://download.bleepingcomputer.com/grinler/beta/unhide.exe

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#7 dajap

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Posted 23 June 2011 - 08:12 PM

Thank you Broni! It brought back everything under all programs except Tablet PC(?) and Start Up. Any clue to what to do with those? How do I populate the area when you hit the windows/start button? Also, Can you please recommend any kind of protection for my laptop, free or paid for?

#8 Broni

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Posted 23 June 2011 - 08:35 PM

Good news :)

except Tablet PC(?) and Start Up

Reinstall both.

How do I populate the area when you hit the windows/start button?

I assume, you're talking about this area?

Posted Image

If so, the lower area will populate itself after you use the computer for a while.

To get any program into the upper area, right click on that program and click "Pin to Start menu".

Can you please recommend any kind of protection for my laptop, free or paid for?

You don't have any at the moment?

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#9 Broni

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Posted 23 June 2011 - 08:37 PM

Oh, right click on Start, click "Properties" and make sure these two are checked:

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#10 dajap

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Posted 24 June 2011 - 11:13 AM

Good news :)

except Tablet PC(?) and Start Up

Reinstall both.

How do I populate the area when you hit the windows/start button?

I assume, you're talking about this area?

Posted Image

If so, the lower area will populate itself after you use the computer for a while.

To get any program into the upper area, right click on that program and click "Pin to Start menu".

Can you please recommend any kind of protection for my laptop, free or paid for?

You don't have any at the moment?



Not sure how to reinstall those items and as far as protection goes no, not really, I just bought this laptop before my deployment and have been gone for 7 months.

#11 Broni

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Posted 24 June 2011 - 11:19 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#12 dajap

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Posted 24 June 2011 - 11:24 AM

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 17
Out of date Java installed!
Adobe Flash Player
Adobe Reader 9.3
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````

#13 Broni

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Posted 24 June 2011 - 11:28 AM

I can see Norton installed.
The question is, if it's some trial version, or if it's still active.

See, if you have it listed in Start>All programs.
If it's there, open it and see if it'll update.

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#14 dajap

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Posted 24 June 2011 - 11:33 AM

No Norton on start menu. When I search for Norton all I get is a internet shortcut to Norton's website. I believe this laptop came with a trial version that is probably expired.

#15 Jacee

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Posted 24 June 2011 - 11:49 AM

Your current version of Java > Java™ 6 Update 17
is outdated. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u26 allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u26-windows-i586-p.exe to install the newest version.

Download Microsoft Security Essentials https://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=e1605e70-9649-4a87-8532-33d813687a7f update, and run a full scan.

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