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Struggling with really slow download speeds (below 20 KB/s)


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#1 Sarah_

Sarah_

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Posted 23 June 2011 - 11:31 AM

Does anyone have any advice on improving my download speed? I have been trying to download some (admittedly large) 500MB video files from Fileserve. The first time I did, it managed it in under 3 hours, which I can deal with. Last night I tried to run a download, the speed was going up and down from 30 KB/s to mostly below 20 all the way to 0 (there's something incredibly discouraging about having 'Est time- Infinity'). I was still getting that speed at 3am (the previous download had been mid evening on another day), so I left it to download overninght, and found this morning it had reached 92% and had an error, so I lost the whole thing. I don't believe I was capped, as Virgin told me they don't do that unless you *really* hit them, and certainly not at 3am. Does anyone have any suggestions. I don't expect miracle speeds, but I've seen plenty of people on Broadband using Fileserve basic complaining because their speeds were 'only 100 KB/s'! Above 50 and not losing the download would suit me.

I'd really appreciate any advice. I'm running Windows 7.

Sarah.

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