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Windows 7 Blue Screening after log-in


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#1 Claytronic

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Posted 23 June 2011 - 06:38 AM

I recently got rid of the Windows 7 Recovery virus thanks to the help of BleepingComputer :)
However... now I'm getting bluescreens when I boot up my computer and log in! I'm not sure why it's bluescreening, it's never happened to me before and it just started the other day or so around the time I uninstalled my printer driver because my printer's control center wasn't working [and still isn't].
I don't know what the bluescreen page says, but I can try and take a picture of it the next time I see it [probably tomorrow]

Could it be a virus? :( I've been trying to figure out how to back up my computer but I don't want to accidentally get viruses on the DVDs with my backup.. so I'm kind of stumped here!

Any help would be greatly appreciated.

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#2 Allan

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Posted 23 June 2011 - 07:02 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply


And not creating a backup until you are certain your system is virus free is an excellent idea. Also, if you are not certain whether or not your system is still infected you might want to post in the Am I Infected forum on this site.

#3 Claytronic

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Posted 23 June 2011 - 07:42 AM

BSOD Text

==================================================
Dump File : 062211-34788-01.dmp
Crash Time : 6/22/11 7:11:19 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`0b75d000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02c7f7e2
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062211-34788-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,832
==================================================

==================================================
Dump File : 062211-61167-01.dmp
Crash Time : 6/22/11 1:48:21 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`6d640023
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02fb2691
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062211-61167-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,816
==================================================

==================================================
Dump File : 062011-24445-01.dmp
Crash Time : 6/20/11 3:16:57 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`09e00000
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02c68522
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70700
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062011-24445-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 277,280
==================================================



#4 Allan

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Posted 23 June 2011 - 07:59 AM

Two suggestions:

1) Since you've just "recovered" from a virus I'd suggest running sfc /scannow (http://support.microsoft.com/kb/929833)

2) You can also check your ram. To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

#5 Claytronic

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Posted 23 June 2011 - 06:08 PM

make sure the cd drive is at the top of the boot order in bios

I'm not entirely sure what this means. Is this something on the program I need to download? Or is it something I have to do on my computer?

#6 Claytronic

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Posted 23 June 2011 - 07:18 PM

Okay I've been reading this Scannow thing and I'm a bit confused with it also.

"At an elevated command prompt, type the following command, and then press ENTER:
takeown /f Path_And_File_Name
For example, type takeown /f E:\windows\system32\jscript.dll."

Is the Path_And_File_Name always going to be E:\Windows\System32?

I haven't run Scannow yet, I just want to make sure I know exactly how it works before I run it.

#7 Allan

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Posted 24 June 2011 - 07:06 AM

One thing at a time. Just open an elevated command prompt (right-click on the command prompt icon and "run as administrator". Then type sfc /scannow and press ENTER

#8 Claytronic

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Posted 24 June 2011 - 07:13 AM

One thing at a time. Just open an elevated command prompt (right-click on the command prompt icon and "run as administrator". Then type sfc /scannow and press ENTER

Okay, I'm running it. I'll let you know when it's done.

#9 Claytronic

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Posted 24 June 2011 - 07:25 AM

Okay, it says "Windows Resource Protection did not find any integrity violations"

#10 Allan

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Posted 24 June 2011 - 07:29 AM

Okay good. Have you run a diagnostic on your ram (as suggested above)?

#11 Claytronic

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Posted 24 June 2011 - 07:30 AM

Okay good. Have you run a diagnostic on your ram (as suggested above)?

No, not yet
I didn't quite understand this part: http://www.bleepingcomputer.com/forums/topic405634.html/page__p__2305462#entry2305462

#12 Allan

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Posted 24 June 2011 - 07:38 AM

When your system first boots watch for a message that says something like: Press ???? (key) to enter bios (or setup). Press whatever key is indicated. Once in bios find the listing for the boot order and move the cd drive to the top of that list. Do not make any other changes in bios. Click on "Save changes and exit". The system will reboot. You will then be able to boot to a bootable cd.

#13 Claytronic

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Posted 25 June 2011 - 04:21 AM

Sorry, I was out yesterday.
I turned on my computer and saw Press <F2> for Setup but decided to let you know first that it didn't bluescreen this time.. I'll still do the memory test if you want, it was just something weird. I don't know why it didn't happen this time

#14 linhely

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Posted 21 July 2011 - 08:36 PM

Yes,you can try to download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
http://www.Work With Microsoft Office 2007Office 2007 DevelopmentOffice 2007unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All

#15 Claytronic

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Posted 21 July 2011 - 09:33 PM

Yes,you can try to download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
http://www.Work With Microsoft Office 2007Office 2007 DevelopmentOffice 2007unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All

My computer no longer blue-screens for some reason




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