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Infected Computer - Can't open any file


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5 replies to this topic

#1 compdown

compdown

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Posted 22 June 2011 - 07:45 PM

Thanks in advance for the help. I've tried to run Avast and Ad-Aware to remove the malware. But every time I complete the scan, remove the files, reboot and rescan the problem is still here.

At first I could not open any files on my computer. So I booted in safe mode and ran Avast and Ad-Aware. That helped a little. Now I can open some programs, but keep getting a rootkit virus. My computer is extremly slow running. The messages I get say I have a "URLL:MAL" , "svchost.exe" and "physicaldrive0" infection.

Here is my log:

.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Dishwalla at 16:25:18 on 2011-06-22
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1379 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://my.screenname.aol.com/_cqr/login/login.psp?mcState=initialized&sitedomain=startpage.aol.com&siteState=OrigUrl%3Dhttp%253A%252F%252Fwww.aol.com%252F
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {5da685fb-804f-3590-d4ee-17881039179d} - c:\windows\imunireyi.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\googleafe\GoogleAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [cdloader] "c:\documents and settings\dishwalla\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Hjunipereweha] rundll32.exe "c:\windows\watx32.dll",Startup
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Dwegehohice] rundll32.exe "c:\windows\emomuyixusumoca.dll",Startup
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: Web-Based Email Tools - hxxp://email02.secureserver.net/Download.CAB
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://thepeoplebuilders.webex.com/client/T27L/nbr/ieatgpc.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{93127DD6-364C-47BF-BE3E-9456FCED20A6} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{ABD14049-4BBB-4FD1-AE11-2B77A68F6C4A} : DhcpNameServer = 209.18.47.61 209.18.47.62
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-5-24 64288]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-20 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-6-20 307928]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-6-20 19544]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-6-20 42184]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-9-23 2151128]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-23 15232]
S4 vsdatant;vsdatant;a --> a [?]
.
=============== Created Last 30 ================
.
2011-06-22 20:52:49 0 ----a-w- c:\windows\ifogazix.dll
2011-06-22 18:50:49 0 ----a-w- c:\windows\ewohusucamunum.dll
2011-06-22 16:48:49 0 ----a-w- c:\windows\amejoganisapamot.dll
2011-06-21 14:18:16 0 ----a-w- c:\windows\abaneniq.dll
2011-06-20 16:35:38 -------- d-----w- c:\documents and settings\dishwalla\local settings\application data\{A5471441-4AD0-404A-995C-847C0D520134}
2011-06-20 14:03:44 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-06-20 14:02:39 40112 ----a-w- c:\windows\avastSS.scr
2011-06-20 14:01:10 -------- d-----w- c:\program files\AVAST Software
2011-06-20 14:01:10 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2011-06-18 23:25:40 0 ----a-w- c:\windows\Uciradapeqiko.bin
2011-06-18 23:25:39 -------- d-----w- c:\documents and settings\dishwalla\local settings\application data\{D619071E-A77C-4578-AEFC-73E557E2FAA5}
2011-06-18 23:21:46 -------- d-----w- c:\documents and settings\all users\application data\eA28258NaMgO28258
2011-06-16 13:59:47 105472 ------w- c:\windows\system32\dllcache\mup.sys
2011-05-31 17:58:17 -------- d-----w- c:\documents and settings\dishwalla\local settings\application data\LogMeIn
2011-05-31 17:58:17 -------- d-----w- c:\documents and settings\all users\application data\LogMeIn
2011-05-28 00:38:15 -------- d-----w- c:\documents and settings\dishwalla\application data\ieSpell
2011-05-28 00:36:38 -------- d-----w- c:\program files\ieSpell
.
==================== Find3M ====================
.
2011-06-22 23:14:14 26112 ----a-w- c:\windows\system32\userinit.exe
2011-05-10 03:11:01 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: TOSHIBA_MK4026GAX rev.PA102D -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A68B4D0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a6917d0]; MOV EAX, [0x8a69184c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x8A699AB8]
3 CLASSPNP[0xBA0E8FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x8A6A7230]
\Driver\atapi[0x8A716590] -> IRP_MJ_CREATE -> 0x8A68B4D0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; MOV DS, AX; CLD ; MOV CX, 0x80; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSD ; JMP FAR 0x0:0x62d; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A68B31B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 16:34:50.59 ===============

Attached File  attach.txt   25.24KB   2 downloads
Attached File  ark.txt   193.67KB   2 downloads

Edited by compdown, 22 June 2011 - 07:50 PM.


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#2 rigacci

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Posted 01 July 2011 - 11:25 AM

Hello and welcome to the forum. :welcome:

I apologize for the delay in responding to your request for help but it is very busy here and we can get overwhelmed at times.

If you have since resolved the original problem you were having, we would appreciate you letting us know.

If you continue to need our help, please follow my directions, as I have posted below.

  • Please include a clear description of the problems you're having.
  • Please also refrain from running tools or applying updates other than those we suggest while we are cleaning your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please be patient while I analyze your logs, as you post them.
  • Note also that all of my fixes are checked by higher level forum members before posting.
  • After 5 days if your topic is not replied to, I will assume it has been abandoned and will close it.
  • Now, please perform all of the steps requested below.
Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear.
  • Click the Disable button to disable your CD Emulation drivers.
  • Click Yes to continue.
  • A 'Finished!' message will appear.
  • Click OK.
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.

Next please download DDS from either of these links

DDS.com
DDS.scr
and save it to your Desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, two DDS text files will be produced.DDS.txt and Attach.txt
  • Save both text files to your Desktop.

Please Copy/Paste both files into your next post. Please do not attach the Attach.txt log.

Now please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, UNCHECK Devices on the right side before scanning.

Once I have these logs, I will be able to better determine what your problem is.

Thank you.

DR
:thumbup2:

#3 rigacci

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Posted 01 July 2011 - 07:15 PM

Hi compdown.

Let's forego the extra logs and start with the following:

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your Desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Thanks.

Dave

#4 compdown

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Posted 03 July 2011 - 03:24 PM

Thanks for the help.

I ended up formatting my drive and installing windows 7. Laptop works great now.

#5 rigacci

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Posted 04 July 2011 - 08:01 AM

OK, I will close this out. Thanks for responding.

DR

#6 Farbar

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Posted 04 July 2011 - 11:18 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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