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Dell.com wont download any drivers


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11 replies to this topic

#1 Craddle

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Posted 22 June 2011 - 03:57 PM

I'm playing a game called Mabinogi. During play I get the following error:

Error:

client.exe caused an EXCEPTION_ACCESS_VIOLATION
in module Pleione.dll at 001B:63AABD29, pleione::LoadPleioneWorldLibrary()+0x7fa65

<call stack>

[63AABD29] Pleione.dll::pleione::LoadPleioneWorldLibrary() + 0x7fa65
[63A5F493] Pleione.dll::pleione::LoadPleioneWorldLibrary() + 0x331cf
[639B1B8E] Pleione.dll::esl::TSingleton<pleione::CPVPDescMgr>::~TSingleton<pleione::CPVPDescMgr>() + 0x5074a
[00AD13AD] Mint.dll::mint::CMessage::~CMessage() + 0x21
[00AD13BE] Mint.dll::mint::CMessage::~CMessage() + 0x32
[00AD13BE] Mint.dll::mint::CMessage::~CMessage() + 0x32
[6399E475] Pleione.dll::esl::TSingleton<pleione::CPVPDescMgr>::~TSingleton<pleione::CPVPDescMgr>() + 0x3d031
[00AD09EE] Mint.dll::mint::CMessage::CMessage() + 0x23
[00AD6830] Mint.dll::mint::CVirtualMachine::Process() + 0x11
[638021C6] Pleione.dll::pleione::CPleione::End() + 0x9d6
[63802425] Pleione.dll::pleione::CPleione::Run() + 0xe1
[00403A49] client.exe::<unknown symbol>() + 0x0
[00C314E4] ESL.dll::esl::unicode_string_trait::atof() + 0x64
[00C599CC] ESL.dll::esl::CRuntimeLog::Log() + 0x54

I have managed to do some digging on the net and found that my 'mobil intel ® 965 express chipset family' driver may be out of date. I have attempted to go to dell to update the driver. However, upon attempting to download the driver I get an error. It asks me to download 'dell driver download manager'. After doing this, I add the driver download to my 'download list' and click download. Dell.com then prompts me to redownload the same 'dell driver download manager' again. Once it's downloaded again, I get the same error as before. Telling me there is no downloads in my 'download list'

Does anyone know how to get the 'dell driver download manager' to download any drivers? If not, does anyone know of another place or way to update my chipset driver?

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#2 Andrew

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Posted 22 June 2011 - 04:18 PM

I don't know about Dell's download manager, but you can download the driver for that chipset directly from Intel.com.

#3 Craddle

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Posted 22 June 2011 - 05:22 PM

I don't know about Dell's download manager, but you can download the driver for that chipset directly from Intel.com.


I tried that already. It tells me to go to dell to download it.

#4 Andrew

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Posted 22 June 2011 - 05:32 PM

The link I provided is a direct link to the download page for the chipset driver. I just went there now and was able to download the installer.

#5 Craddle

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Posted 22 June 2011 - 05:41 PM

The link I provided is a direct link to the download page for the chipset driver. I just went there now and was able to download the installer.


It's telling me the driver is invalid...

#6 Andrew

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Posted 22 June 2011 - 06:13 PM

Hmm. What's the model of your Dell laptop?

#7 Craddle

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Posted 22 June 2011 - 06:27 PM

Dell Inspiron 1520
XP SP2 32bit

Edited by Craddle, 22 June 2011 - 06:28 PM.


#8 Andrew

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Posted 22 June 2011 - 06:56 PM

Try this direct link to the chipset driver on Dell's website: ftp://ftp.us.dell.com/chipset/R153997.exe

#9 Craddle

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Posted 22 June 2011 - 07:05 PM

Try this direct link to the chipset driver on Dell's website: ftp://ftp.us.dell.com/chipset/R153997.exe


Worked! Thank you!

#10 Andrew

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Posted 22 June 2011 - 07:06 PM

:thumbup2:

#11 nikuman

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Posted 22 June 2011 - 11:36 PM


Try this direct link to the chipset driver on Dell's website: ftp://ftp.us.dell.com/chipset/R153997.exe


Worked! Thank you!


Hi, I also play Mabinogi and I have this error too when I log into my main character. Were you able to log in normally again after updating your drivers?

#12 LoggedIn

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Posted 29 June 2011 - 11:59 AM

thats great




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