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Internet Explorer 8 cannot display page - operation aborted


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#1 spfatipi

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Posted 22 June 2011 - 02:44 PM

Hello,

When I try to navigate to certain sites I receive the following error "Internet Explorer cannot display the page - operation aborted". Additionally, my start menu no longer populates with recently used programs. I believe both problems are a result of contracting an xp anti-spy 2011 virus, which I was able to remove but these problems still linger. Any help you can provide would be appreciated. Thanks.

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#2 hamluis

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Posted 22 June 2011 - 03:05 PM

An example of websites that you cannot navigate to...as well as examples of those you can navigate to, please.

Can you go to www.microsoft.com? Windows Update?

Louis

#3 spfatipi

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Posted 22 June 2011 - 03:41 PM

An example of a website is when I click on a link in my "My Yahoo" page.

http://sports.yahoo.com/mlb

I can navigate to microsoft.com.

#4 hamluis

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Posted 22 June 2011 - 04:20 PM

What add-ons are installed for your browser?

I accessed that link just fine.

Louis

#5 spfatipi

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Posted 23 June 2011 - 09:46 AM

Hi Louis,

I used to be able to access the link without issue as well. However, I cannot now. Here are the add-ons on my computer:

Name QuickTime Object
Publisher (Not verified) Apple Computer, Inc.
Status Enabled
File date Tuesday, January 18, 2005, 11:04 AM
Version QuickTime 6.5

Name XML DOM Document 4.0
Publisher (Not verified) Microsoft Corporation
Status Enabled
File date Tuesday, May 08, 2007, 3:03 PM
Version 4.20.9848.0

Name RealPlayer G2 Control
Publisher (Not verified) RealNetworks, Inc.
Status Enabled
File date Wednesday, December 21, 2005, 10:55 AM
Version 6.0.9.2300

Name DriveLetterAccess
Publisher (Not verified) Sonic Solutions
Status Disabled
File date Wednesday, August 06, 2003, 3:04 AM
Version 1.0.0.1

Name Shockwave Flash Object
Publisher Adobe Systems Incorporated
Status Enabled
File date Monday, June 20, 2011, 9:20 AM
Version 10.3.181.26

Name Adobe PDF Link Helper
Publisher Adobe Systems, Incorporated
Status Disabled
File date Monday, June 06, 2011, 12:55 PM
Version 10.1.0.534

Name Adobe PDF Reader Link Helper
Publisher Adobe Systems, Incorporated
Status Disabled
File date Monday, June 06, 2011, 12:55 PM
Version 10.1.0.534

Name Adobe PDF Reader
Publisher Adobe Systems, Incorporated
Status Enabled
File date Monday, June 06, 2011, 12:55 PM
Version 10.1.0.534

Name Real.com
Publisher Microsoft Corporation
Status Enabled
File date Monday, April 14, 2008, 5:42 AM
Version 6.0.2900.5512

Name Research
Publisher Microsoft Corporation
Status Enabled
File date Tuesday, July 15, 2003, 12:57 AM
Version 11.0.5510.0

Name Microsoft Silverlight
Publisher Microsoft Corporation
Status Enabled
File date Wednesday, January 06, 2010, 1:33 AM
Version 3.0.50106.0

Name XML DOM Document
Publisher Microsoft Corporation
Status Enabled
File date Monday, April 14, 2008, 5:42 AM
Version 8.90.1101.0

Name Windows Media Player
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 11, 2007, 11:51 PM
Version 11.0.5721.5230

Name XML DOM Document 6.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, April 14, 2008, 5:42 AM
Version 6.20.1076.0

Name XML DOM Document 3.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, April 14, 2008, 5:42 AM
Version 8.90.1101.0

Name Discuss
Publisher Not Available
Status Enabled
Version 6.0.2900.5512

Name Windows Messenger
Publisher Not Available
Status Disabled

Name Diagnose Connection Problems...
Publisher Not Available
Status Disabled

Name Real.com
Publisher Not Available
Status Disabled

Name Research
Publisher Not Available
Status Disabled

Name JQSIEStartDetectorImpl Class
Publisher Sun Microsystems, Inc.
Status Disabled
File date Wednesday, August 04, 2010, 3:37 PM
Version 6.0.210.7

Name Java™ Plug-In 2 SSV Helper
Publisher Sun Microsystems, Inc.
Status Disabled
File date Wednesday, August 04, 2010, 3:37 PM
Version 6.0.210.7

Name Java Plug-in 1.6.0_21
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, July 17, 2010, 5:00 AM
Version 1.6.0.21

Name Java Plug-in 1.6.0_21
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, July 17, 2010, 5:00 AM
Version 1.6.0.21

Name isInstalled Class
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, July 17, 2010, 5:00 AM
Version 6.0.210.7

#6 hamluis

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Posted 23 June 2011 - 10:03 AM

Quite a list, IMO :).

I suggest disabling all that have nothing to do with Windows, Java, Shockwave, and Flash Player...and seeing if your problems go away. One or more may be damaged and/or creating your problem.

Louis

#7 spfatipi

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Posted 23 June 2011 - 11:05 AM

Hi Louis,

I tried what you suggested and that does not correct the problem. Any other suggestions? I believe it may have to do something with scripts as I sometimes get problems with that when I try to refresh. Thanks.

#8 hamluis

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Posted 23 June 2011 - 11:31 AM

What type of scripts?

If you getting error messages about scripts on webpages...you probably need to disable script debugging. Such errors cannot be corrected by users, since they exist on within the formatting of the page.

How to disable script and runtime errors in Internet Explorer. Step-by-step guide. - http://www.sureshotsoftware.com/articles/scripterrors.html

Louis

#9 spfatipi

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Posted 23 June 2011 - 11:41 AM

Hi Louis,

My settings are already set as prescribed by your link. Any other thoughts? Thanks.

#10 hamluis

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Posted 23 June 2011 - 11:52 AM

Post some of the error messaages you speak of, please.

Louis

#11 spfatipi

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Posted 23 June 2011 - 01:30 PM

Hi Louis,

If I encounter that I first described, sometimes I try to refresh the page or hit the "Back" button. When I do that, I get an error that says the site is trying to run a script. Do I want to continue running the script? It says that running the script will slow the computer down. Hope this helps. Thanks.

#12 hamluis

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Posted 23 June 2011 - 02:00 PM

That is a typical script error on a webpage...as I said, there nothing you can do about it.

As to answering the question posed...to continue/not continue running scripts...I see no point in running such if I know that the page has errors. I've never seen an instance where answering "no" diminished my ability to view/use that webpage.

Louis

#13 spfatipi

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Posted 23 June 2011 - 02:03 PM

So are you saying there is nothing I can do about when IE8 tells me that it cannot display a page?




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