Posted 05 June 2011 - 09:57 PM
The NTVDM CPU has encountered an illegal instruction
CS:0000 IP:0075 OP:f0 00 f0 37 05 Choose 'Close' to terminate the application.
That message came up after trying exeHelper.com. The black window pops up but so does the error warning. This is the same error I keep getting with each of the rkill variations I've tried. I feel like I'm doing something wrong, but I don't know what it is. I'm following the instructions that are posted. I download the file to the work computer, save it to a stick drive, transfer the stick drive to the infected computer, copy the file onto the infected computer desktop, then attempt to run it, sometimes with a double click, sometimes using 'run as administrator'. I keep getting that error message. I get the option to either 'close' or 'ignore'. Am I supposed to ignore the warning?
Please don't take this as anything negative toward the assistance that you are offering. I'm very grateful for the help. Without this forum I'd already be on my way to Best Buy to pay someone $100 to do these exact same things. I'm just reading other posts & seeing these fixes working for everyone else & I'm left wondering why I'm screwing this up?!?