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AVG bought version removal


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5 replies to this topic

#1 daisydo

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Posted 22 June 2011 - 01:34 AM

Hi

Would some kind soul please give me an idiots guide to completely removing bought version of AVG please (including what happens if) and where to go and how to download free AVAST or other AV that doesnt take a degree in using (would have to include a Firewall as I need it) please as I need a new AV and no idea how to do this myself. Usually pay people to do it for me but I thought Id have a go myself this time.

I would really appreciate your help especially as I know very little about how to do techy things on the computer. Thank you so much

dd

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#2 quietman7

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Posted 22 June 2011 - 01:58 PM

The correct way to remove AVG 2011 is through its program folder via Start > All Programs or by using Add/Remove Programs or Programs and Features in Vista/Windows 7.

An alternative way is to download and run the latest AVG installation file. When the AVG Installer windows appears choose the option to Remove and click Continue to allow the AVG 2011 uninstaller to run. Restart the computer when done.

If the above does not work, you can download and use AVG's uninstall/cleanup utility (AVG Remover) provided in the AVG 2011+9.0+8.x Uninstall/Re-Install Instructions. After restarting and removing the folders, stop where instructed to Stop here if not re-installing.

AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.

AVG Remover

If you still have difficulty uninstalling AVG, download and use Opswat AppRemover.

IMPORTANT NOTE: Before removing your existing anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with. You should the same if you are going to reinstall AVG. After doing that, disconnect from the Internet, uninstall your anti-virus, reboot and then install the replacement. Reboot again to ensure it is working properly before reconnecting to the Internet.

avast! Free Antivirus
avast! Free Antivirus features
avast! Documentation & User Manuals
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#3 TulsaRose

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Posted 24 June 2011 - 07:27 AM

Quietman7, a "curiosity killed the cat" question:

OP stated "free AVAST or other AV that doesnt take a degree in using (would have to include a Firewall as I need it)"

Does the free version of Avast include a firewall?

Rosie

WinXP Pro sp3 \ Firefox, Panda, MBAM, SAS, SpywareBlaster


#4 quietman7

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Posted 24 June 2011 - 08:40 AM

Does the free version of Avast include a firewall?

No. avast! Free Antivirus features

but avast! Internet Security does.
avast! Internet Security vs avast! Pro Antivirus features
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#5 TulsaRose

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Posted 24 June 2011 - 09:16 AM

Thanks for the info.

WinXP Pro sp3 \ Firefox, Panda, MBAM, SAS, SpywareBlaster


#6 quietman7

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Posted 24 June 2011 - 09:29 AM

You're welcome.
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