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How to get rid of Trojan Virus


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#1 ChristineR

ChristineR

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Posted 22 June 2011 - 12:23 AM

While I was chatting in Yahoo messenger, I got a pop up warning telling me someone was trying to hack into my ID etc, through Yahoo.
I immediately stopped chatting and logged out of Yahoo.
I now cannot use my computer at all on the Internet and I cant get passed a pop up window warning me of the virus and asking me to purchase online an Anti-Virus 2012, which is also asking for my bank details.
What do I do now, I am using someone elses computer at the moment to log this.
My HP Laptop is only 18 months old and hardly used until recently it has Windows Vista Home Premium installed.

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#2 jntkwx

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Posted 25 June 2011 - 08:26 PM

Hi ChristineR,

:welcome: to BleepingComputer! Sorry for the delay.

Try following each step here: http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2012

Let me know if you run into any problems or have any questions.
Regards,
Jason

 

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