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HP dv7-6135dx

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#1 k77996


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Posted 21 June 2011 - 07:53 PM

My friend bought an HP dv7-6135dx and only the onboard graphics chip is working when both in the device manager are enabled. When the onboard is disabled, the drivers do not detect the HD 6490. Has anyone had any experience dealing with this situation? Any help or advice would be great. Thanks in advance.


Edit: This error message came up "No AMD graphics driver is installed, or the AMD driver is not functioning. Please install the AMD driver appropriate for your AMD hardware."

Edited by k77996, 21 June 2011 - 08:02 PM.

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#2 hamluis



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Posted 22 June 2011 - 11:19 AM

Not sure what you are referring to...from what I see, the HD 6490 is the onboard graphics capability and should not be disabled.


#3 k77996

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Posted 22 June 2011 - 04:18 PM

I read into it more and these new laptops all have "switchable graphics" to toggle between onboard and dedicated chips to save battery. My friend's laptop won't switch to the dedicated one regardless of what programs are running.

#4 g@tecr@sher


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Posted 24 June 2011 - 04:46 PM

go to hp's website and download the driver to be able to use both

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