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Bowser Hijack


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#1 Vortece

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Posted 21 June 2011 - 06:11 PM

Hello,

I let a friend use my computer to research writing a resume, and when he was done I got stuck with a browser hijack.

Anytime I use a search engine (like google), there's a good chance that any link I click will move me to a page that says "Document moved redirecting," and then it takes me to some advertisments.

I am using Windows 7 Home premium, I run Ad-aware regularly, and I have Norton Internet Security 17.8.0.5

I searched this website and found a few people who had a similar problem, but I wasn't able to figure out how to fix anything from reading their posts.

What should I do?

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#2 boopme

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Posted 21 June 2011 - 09:33 PM

Hello and welcomw!
Please do these next

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.5.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please post 3 logs and Let us know how the PC is running now.
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#3 Vortece

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Posted 21 June 2011 - 11:01 PM

GooredFix by jpshortstuff (03.07.10.1)
Log created at 22:30 on 21/06/2011 (Jerry)
Firefox version [Unable to determine]

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files (x86)\Mozilla Firefox\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{BBDA0591-3099-440a-AA10-41764D9DB4DB}"="C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.1.0.19\IPSFFPlgn\" [18:56 28/01/2011]
"{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"="C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.1.0.19\coFFPlgn\" [18:56 28/01/2011]

-=E.O.F=-

#4 Vortece

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Posted 21 June 2011 - 11:04 PM

2011/06/21 22:34:02.0123 4856 TDSS rootkit removing tool 2.5.5.0 Jun 16 2011 15:25:15
2011/06/21 22:34:02.0684 4856 ================================================================================
2011/06/21 22:34:02.0684 4856 SystemInfo:
2011/06/21 22:34:02.0684 4856
2011/06/21 22:34:02.0684 4856 OS Version: 6.1.7600 ServicePack: 0.0
2011/06/21 22:34:02.0684 4856 Product type: Workstation
2011/06/21 22:34:02.0684 4856 ComputerName: JERRY-PC
2011/06/21 22:34:02.0684 4856 UserName: Jerry
2011/06/21 22:34:02.0684 4856 Windows directory: C:\Windows
2011/06/21 22:34:02.0684 4856 System windows directory: C:\Windows
2011/06/21 22:34:02.0684 4856 Running under WOW64
2011/06/21 22:34:02.0684 4856 Processor architecture: Intel x64
2011/06/21 22:34:02.0684 4856 Number of processors: 8
2011/06/21 22:34:02.0684 4856 Page size: 0x1000
2011/06/21 22:34:02.0684 4856 Boot type: Normal boot
2011/06/21 22:34:02.0684 4856 ================================================================================
2011/06/21 22:34:04.0088 4856 Initialize success
2011/06/21 22:34:37.0270 4140 Deinitialize success

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6915

Windows 6.1.7600
Internet Explorer 9.0.8112.16421

6/21/2011 10:49:32 PM
mbam-log-2011-06-21 (22-49-32).txt

Scan type: Quick scan
Objects scanned: 170203
Time elapsed: 3 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 17
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\init32.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\OLT.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\0 (Security.Hijack) -> Value: 0 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\1 (Security.Hijack) -> Value: 1 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\2 (Security.Hijack) -> Value: 2 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\3 (Security.Hijack) -> Value: 3 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\4 (Security.Hijack) -> Value: 4 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\5 (Security.Hijack) -> Value: 5 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\6 (Security.Hijack) -> Value: 6 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\7 (Security.Hijack) -> Value: 7 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\8 (Security.Hijack) -> Value: 8 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\9 (Security.Hijack) -> Value: 9 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\10 (Security.Hijack) -> Value: 10 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\11 (Security.Hijack) -> Value: 11 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\12 (Security.Hijack) -> Value: 12 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\13 (Security.Hijack) -> Value: 13 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\14 (Security.Hijack) -> Value: 14 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun\15 (Security.Hijack) -> Value: 15 -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Smart Internet Protection 2011 (Rogue.SmartInternetProtection2011) -> Value: Smart Internet Protection 2011 -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=2230&q={searchTerms}) Good: (http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}) -> Quarantined and deleted successfully.

Folders Infected:
c:\Users\Jerry\AppData\Roaming\smart internet protection 2011 (Rogue.SmartInternetProtection2011) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Jerry\Desktop\smart internet protection 2011.lnk (Rogue.SmartInternetProtection2011) -> Quarantined and deleted successfully.
c:\Users\Jerry\AppData\Roaming\microsoft\Windows\start menu\smart internet protection 2011.lnk (Rogue.SmartInternetProtection2011) -> Quarantined and deleted successfully.
c:\Users\Jerry\AppData\Roaming\microsoft\Windows\start menu\Programs\smart internet protection 2011.lnk (Rogue.SmartInternetProtection2011) -> Quarantined and deleted successfully.
c:\Users\Jerry\AppData\Roaming\microsoft\internet explorer\quick launch\smart internet protection 2011.lnk (Rogue.SmartInternetProtection2011) -> Quarantined and deleted successfully.
c:\Users\Jerry\AppData\Roaming\smart internet protection 2011\instructions.ini (Rogue.SmartInternetProtection2011) -> Quarantined and deleted successfully.

#5 Vortece

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Posted 21 June 2011 - 11:06 PM

Malwarebytes found quite a few infected files and removed them from my computer. It's only been about 10 minutes since I ran the scan, but I did about 10 Google searches and haven't had a single re-direct.

I can't thank you enough for helping me fix my computer!

Edited by Vortece, 21 June 2011 - 11:09 PM.





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