when I run into normal mode,there is some sort of windows recovery scan (not sure of what it's called) and there's a notification saying critical error and or can't access hardware and my desktop is empty is it a sign that my files were hidden because of a malware/spyware/virus? what specific virus/malware/spyware is it?. I also have a blank desktop,while in this mode and also in the safe mode.
I also need to backup first my files,can I do this with a dvd cd aside from an external hard drive? Can I do this backup while in safe mode? How?
I mentioned that I have a hunch that having an empty desktop while in normal mode is that my files are hidden by the malware? Is it safe to unhide my files for me to have a backup? how do I do this?
Please help,and thanks in advance!
Edited by sm24, 21 June 2011 - 05:26 PM.