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HP Pavillion dv9700 wont start up


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#1 MysterioMask

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Posted 21 June 2011 - 02:25 PM

I was given an HP Pavillion dv9700 to look at, when i press the button it looks like its about to power on then shuts off after about a second or 2. Thats about all the info i can give you right now sorry. Ive pulled the harddrive out and tried to power it on and still nothing.

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#2 Allan

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Posted 21 June 2011 - 02:30 PM

Power supply, motherboard, cpu, ram - almost certainly one of them.

#3 MysterioMask

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Posted 21 June 2011 - 06:33 PM

I believe the processor and ram are fine, well i know for certain the ram is good

#4 MysterioMask

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Posted 24 June 2011 - 11:03 AM

Where is the power supply in this? is it easily removeable like in a desktop or am i going to have to replace the entire motherboard?

#5 Allan

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Posted 24 June 2011 - 04:24 PM



#6 hamluis

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Posted 24 June 2011 - 04:37 PM

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=321957&prodSeriesId=3632106

I suggest taking it to an authorized repair facility, if you want hardware checked out.

Louis

#7 rotor123

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Posted 25 June 2011 - 11:15 AM

I'll go one step further if it has an AMD processor and Nvidia video it is quite likely the motherboard as that is an infamous combination in the HP DV series. Do some searches on the internet. There was a warranty extension on many DV series that is now expired.

If you were also having trouble with the wireless on one of the DV series that is another sign. They overheated easy if the heatsink was not kept clean or if they were used on a soft surface that blocked the air inlet on the bottom.

The AMD based models exhibited this problem the most as they run hotter to start.

For example
http://h30434.www3.hp.com/t5/tag/dv9700/tg-p/tag-id/1631/board-id/Display
http://www.nvidiadefect.com/hp-pavilion-dv9700-problems-help-t363.html

From here http://www.tomshardware.com/forum/51641-35-dv9700

Has anyone been able to get a fix for this yet? I have an HP dv9700 and one day it was working fine, the next when I turned it on the fan spins and all lights come on for approx 1 second and then all shuts down again. I have tried removing the battery and holding the power button but didn't make a difference. It is no longer under warranty, but isn't quite 3 yrs old yet and shouldn't be having this much trouble especially seeing that so many people have the exact same issue. I saw something about the NVidea card being an issue? Please help if you can. I can't afford to get a new one and I practically live on my laptop. This really sucks.

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#8 caperjac

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Posted 25 June 2011 - 01:38 PM

I believe the processor and ram are fine, well i know for certain the ram is good


ram may be fine but it never hurts to pull it out and re-seat them

My answers are my opinion only,usually


#9 MysterioMask

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Posted 27 June 2011 - 01:11 PM

To allen, thats video is of a desktop computer, im working on a laptop.

The warrenty for the laptop has expired to my knowledge.

I reseated the ram and that didnt fix the problem.

#10 Allan

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Posted 27 June 2011 - 02:18 PM

Sorry - when you asked what the power supply is...... anyway, the power supply is the brick with the attached power cord. But I did not realize it was a laptop, so forget that.




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