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Emachine Hard Drive Has Vanished


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#1 barney634

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Posted 09 January 2006 - 07:43 AM

I have an Emachines 560 with a 1.8Ghz celeron processor. a 40 GB Seagate hard drive and 256 mb ram. It stopped working, when trying to reinstall windows I get the message "cannot open GHOSTERR.TXT" then "invalid destination drive (usage error 11030). And now just to make things worse the hard drive has dissapeared from the BIOS. What can I do?

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#2 Joshuacat

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Posted 09 January 2006 - 08:56 AM

barney634: I had a similar issue with a Compaq computer. I had to take out the extra hardware that I installed(putting the computer back to the original hardware configuration), and the recovery disk worked as expected. I did a search for your issue, and I found this at http://www.mcse.ms/archive70-2004-3-502072.html . Here's the recommended solution.

You must return your eMachine computer to its original hardware
configuration before using eMachine's Recovery method. Disconnect
all peripheral hardware devices except for the monitor, mouse
and keyboard. Any internal hardware changes or upgrades must
be undone, such as removing or disconnecting a second drive you may
have installed or changing the video or sound cards to the original.

The eMachine Recovery process looks for the original factory hardware
configuration, otherwise it will fail to execute as designed.

On page 5-1 of your eMachine User Guide, it explains that restoring
Windows XP involves reformatting the hard drive. The eMachine
Restore CDs does the reformatting for you before reinstalling XP.
In other words, do not manually reformat your drive..... allow the Restore
CD to do its job. Please read your eMachine User Guide for details.

If you misplaced your eMachine User Guide, you can download another.

Visit: http://www.e4me.com/support/user_guide.htm...ktop&prod=T1842
--
Carey Frisch
Microsoft MVP


Hope that helps.
JC




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