Two weeks ago I got the Windows Restore 2011 virus. I had it two months ago too, named AntiVirus XP 2011, and Dell and Microsoft removed it after many hours using Vipre Rescue scanner, Malwarebytes and some registry work.
In comes the Windows Restore 2011 virus. I ran Malwarebytes first in safe mode, did some registry work, unhid my hidden stuff, got my internet back (for the most part), and ran Vipre Rescue and Spybot.
Since then, June 8th, I have full internet access and the comp works fine but cannot do the following things:
**it cannot run System Restore. It has daily restore points for every day since the 8th of June, but none of them work. It gets to reboot, and then it tells me that it cannot restore after reboot. This worries me.
**it cannot open most of my often-used banking websites and a few other sites requiring a login. I did get into two of them for about four solid minutes and felt just elated, and then they clogged up on me again. This happens in Firefox (with a timeout message) and in Explorer (with a Bing search redirect and then on clicking the websitename.com there is an Internet Explorer Cannot Display This Webpage message).
Dell technicians have visited my computer. One said I'd have to do a restore of the whole system. Another one just gave up and disconnected two hours in. My ISP and I confirmed it is only on this computer.
So I have installed:
Microsoft Security Essentials
CCleaner (Dell installed this week)
Cleanup! (Dell installed this week)
Vipre Rescue (latest version, not yet run)
I don't actually know what to do with hijack This, but it won't update anyway.
I tried resetting the hosts file on the suggestion of my ISP. Nope.
I have read about Combofix and am afraid. Should this be the next step?
Running full scan on Malwarebytes as I type. Is this better done in safe mode?
Thanks for any help.
Edited by schildkraut1, 19 June 2011 - 11:52 PM.