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Google URL redirect virus, multiple computers on same network


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#1 Shabbi

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Posted 19 June 2011 - 10:41 PM

This problem occurs on four different systems on the home network. If I search for something on google and click on any of the links provided, almost without fail I am redirected to some dodgy site. If I close the tab and use the same link again I am directed to the correct/intended site. I have used my previous laptop on a different wireless connection and this redirect problem does not occur. I have also recently purchased a brand new laptop and this problem has ooccured when connected to the home network (haven't tested it elsewhere). I suspect the source may be a desktop that has been infected in the past, using MBAM, SAS and DrWeb in safe mode I was able to remove alot of malware but w/ this problem persisting something probaly remains. Any help on this issue would be very much appreciated, thanks.

PS: please let me know if it is best to use the newer Win7/64bit laptop or the previously infected WinXP/32bit desktop to diagnose, authorised to use both.

Edited by Blade Zephon, 20 June 2011 - 10:33 AM.
Moved to AII for initial assistance. ~BZ


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#2 Blade

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Posted 20 June 2011 - 10:33 AM

Hello.

Are you using a router in your home?

~Blade

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#3 Shabbi

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Posted 20 June 2011 - 05:12 PM

Hi Blade, thanks for the reply. We have a wireless router connected to a cabled modem. The two desktops have a direct ethernet connection and the laptop connects wirelessly.

#4 Blade

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Posted 20 June 2011 - 05:40 PM

Hello,

You need to reset your router back to factory settings. The exact process varies from model to model, but usually involves pressing in a 'RESET' button with a pin for about 15-30 seconds. The button should be located somewhere on the device. You should consult your router documentation for details.

Note that you will need to reconfigure the router after performing the reset. Additionally, make sure that you secure the router config with a strong password. Again, consult your router documentation for details on this process.

After resetting the router, let me know if the redirects continue.

~Blade

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#5 Shabbi

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Posted 20 June 2011 - 07:16 PM

Thanks alot Blade that fix has stopped the redirect problem. Is there anything else I should do to prevent this happening again?

#6 Blade

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Posted 21 June 2011 - 01:09 PM

Just make sure that you assigned a strong password to your router config.

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#7 Shabbi

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Posted 29 June 2011 - 05:17 PM

Yeah I have done thanks alot blade, really appreciate your help in sorting this annoying problem.

#8 Blade

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Posted 01 July 2011 - 03:53 AM

Glad I could help. :)

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