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Computer freezes at startup


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#1 ronyoni

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Posted 19 June 2011 - 06:17 PM

Good evening,

the problem I am having with my computer is that whenever I turn it on to begin working on it, it freezes at the HP logo (blue) screen (not to be confused with the blue screen of death). I have to turn it off by pressing the power button and turn it back on a couple of times before it actually boots into windows.

Sometimes when it is already on, and I am working on it, all of a sudden the HP logo screen appears and freezes.


Any help with this will be greatly appreciated.

Edited by Blade Zephon, 20 June 2011 - 10:38 AM.
Moved to Internal Hardware. ~BZ


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#2 ronyoni

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Posted 20 June 2011 - 08:19 PM

Windows Edition: Windows Vista Home Premium

Make: Hewllet Packard Company

Model: a6333w

Processor: AMD Athlon™ 62 x2 Dual Core Processor 4800+ 2.50 GHz

Memory (RAM): 2942MB

System Type: 32-bit Operating System

#3 ronyoni

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Posted 25 June 2011 - 02:10 PM

To whom it may concern, I have been waiting for your response and your help for the problem I have with my computer. My last post was on June 20, I gave you the specifications of my computer and I haven't got an answer from you.
The problem that I am experiencing is that when I start the computer it gets frozen at the very first page it appears, the blue one that has the Blue Logo of the HP, and also has the text of F10, F11 or F12 to repair, boost the system.

When it freezes, I have to turn it off and turn it on again for about 5 or 6 times until it gets the right page to start the Windows. Sometimes I get to the black page that has a lot of text and I have to choose between start the system with the Repair mode or Manually and I always choose Manually
In some cases when the computer starts working again, and I am on my Internet pages, the computer restarts automatically again and goes back to the blue page with the HP logo... I don't know what is happening and I would like if someone could help me...

Thank you very much for your attention.

The system that I have is:

Windows Edition: Windows Vista Home Premium

Make: Hewllet Packard Company

Model: a6333w

Processor: AMD Athlon™ 62 x2 Dual Core Processor 4800+ 2.50 GHz

Memory (RAM): 2942MB

System Type: 32-bit Operating System

#4 hamluis

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Posted 25 June 2011 - 03:45 PM

Try a different PSU?

Freezing is not necessarily an indicator of anything specific...any number of things, including malware, software, or O/S problems...may cause a system to freeze.

The PSU is the most obvious suepcte, IMO.

Louis

#5 oodnanref

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Posted 26 June 2011 - 04:39 PM

Thanks for your response, I am Ronyoni's son and the one that told her and helped her set up the account and topic here.

We had originally posted this up on Malware/SPyware also thinking it could have been something to that effect or even a virus, but the topic got moved over to internal hardware.

Would you be able to move this back to Virus/Malware/Spyware to see if this can get fixed?

Thank you.

Edit:Spelling Errors

Edited by oodnanref, 26 June 2011 - 04:42 PM.


#6 Allan

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Posted 26 June 2011 - 04:43 PM

It's highly unlikely that malware is involved if it freezes before Windows loads. I'd suggest starting with diagnostics on the hd and ram.

To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

#7 hamluis

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Posted 27 June 2011 - 08:56 AM

FWIW: http://www.theeldergeek.com/forum/index.php?showtopic=38264 . Although the title addresses the infamous "slow computer", IMO the same line of thought applies to a system exhibibiting freezing/lockups.

Louis




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