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Protocol defaults

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2 replies to this topic

#1 msaffa


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Posted 19 June 2011 - 05:52 PM

I am trying to find out how to remove what ever is on my computer. I can not get on line with it to download anything. I am using my other computer to post. I can give you some info. I can run Hijack this and see 015 protocoldefaults:@ivt'protocol is in my computer zone, should be intranet zone. file' protocolis in my computer zone, should be internet zone. ftp' protocol is in my computer zone, should be in internet zone. http' is in my computer zone, should be internet zone. https' is in my computer zone, should be internet zone. Any ideal how to clean this up when I can not get it on the internet. Thank you in advance
EDIT Merged posts

Ok, I am going to add alittle more detail now that I have played with the computer more. It will not recognize a flash drive. my wireless is shut down. I can do a hijackthis log but can't get on the internet to post it. I could type it out if that would help. from looking at the hjt log looks like alot of processes are not running. if anyone could point me in the right direction where to start looking that would be great. I have read all of the post that had alot of the same things in their hjt list. so far that direction has not helped. This is my friends computer and I offered to help her get it cleaned. This all happened when her son went on some kind of peer to peer site to get music. I removed a program that was peer to peer forgot the name but it had a blue lookin bug as a moniker. thank you for any help

EDIT Merged posts

When I try and get on the internet safe mode with networking I get a Your security
settting level puts your cmputer at risk. click here to change our security settings.
when I click on it I click on open security settings. when I change them nothing happens
I keep getting the same warning kinda like a circle. It will not allow me to change firewall settings.
I have typed free hand a copy of my HJT log. that is the only program on this computer. it has AVG but will not allow it to opened. so here is my typed HJT log please someone help me

EDIT Merged posts

can't post HJT log so I am going to type some of it in
logfile of Trend Micro Hijackthis V2.0.2
Scan saved at 1:13:46 PM, on 6/23/2011
Platform: windows XP sp3 (winNT 5.01.2600)
Boot mode: safe mode with network support

Running Processes:

C\:program Files\internet Explorer\iexplore.exe
C\:program Files\internet Explorer\ieplore.exe
C:program Files\internet explorer\iexplore.exe
C:\program Files|trend Micro\Hijackthis\crappy.exe (I renamed it that)

RO-HKCUsoftware\microsoft\internet explorer\main,start page =
RO-HKCU\software\microsoft\internet explorer\main,local page =
RO-HKCU\software\microsoft\internet explorer\toolbar, linksfolder name=
R3- Default URLSearchhook is missing
02-BHO:skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-AQF997BA588C} C:\Program Files\Skype\toolbars\internet Explorer\skypeIEPlugin.dll
04- HKLM\..\run:[MSConfig} C:\window\PCHelpCtr\Binaries\MSConfig.exe /auto
09-Extra button:send to onenote-{2670000A-7350-4F3c-8081-566ee0C6C49} –C:\PROGRA~3\office12\onbttnIE.dll
09- Extra ‘tools’ menuitem:s&end to OneNote- {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\Progra~1\MICROS~3\Office12|ONBttnIE.dll
09-Extra button: (no name)-{5067A26B-1337-4436-8AFE-EE169C2DA79F} –C:Program Files\Skype\toobars\internet Wxplorer\SkypeIEPlugin.dll
09- Extra ‘tools’ menuitem: skype add-on for internet Explorer- {5067A26B-1337-4436-8AFE-EE169C2DA79F}c:\Program Files\Skype\toolbars\Internet Explorer\SkypeIEPlugin.dll
09- Extra Button:Skype-77BF5300-1474-4EC7-9980-D32B190E9B07} c:\Program Files\Skype\toolbars\Internet Explorer\SkypeIEPlugin.dll
09- Extra Button Research- {92780B25-18CC-41C8-B9BE-3C9C571A8263}- C:\Program Files\MICROs~3\office12\REFIEBAR.dll
09- Extra button: Messenger- {FB5F1910-F110-11d2-BB9E-00C04F795683} c:\Program Files\Messenger\msmsgs.exe
09-Extra ‘tools’ menuitem:Windows Mesenger- {FB5F1910-F110-11d2-BB9E-00C04F795683} C:\Program Files\Messenger\msmsgs.exe
O15 - ProtocolDefaults: '@ivt' protocol is in My computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone

Edited by boopme, 23 June 2011 - 02:18 PM.
Moved to AII for initial assistance. ~BZ

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#2 oneof4


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Posted 28 June 2011 - 10:21 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

Thanks and again sorry for the delay.

Best Regards,

#3 SweetTech


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Posted 05 July 2011 - 02:36 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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