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mygeeks virus?


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3 replies to this topic

#1 SparkysCountryGirl

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Posted 19 June 2011 - 05:33 PM

Hi I'm a newbee. I'm trying to help my dad get rid of this stupid virus. It took a lot of shortcuts on the desktop and erased them. When your trying to search for something on google or yahoo, it takes u somewhere totally different,like an advertisement. It effects his anti virus software, to where it doesn't find a thing or it had an error and quit.And at random, there is this window that pops up, and has a an address or something that looks like that and says something about mygeeks. something. I tried to make it come up so that I could put it on here, but of course when you WANT it to happen it doesn't. Anyway any advise on what to do or download to clean this up. P.S. My dad bought StopZilla, I think thats what its called, and i downloaded malwarebytes' anti malware. Those havent found it. Thx in advance.

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#2 Blade

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Posted 19 June 2011 - 09:29 PM

Hello.

Let's try this.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (uncheck all others):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". When logging in, log in under the account that you normally use; do NOT log in under the account titled "Admin" or "Administrator" unless this account is the one used normally.

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

~Blade


In your next reply, please include the following:
SUPERAntiSpyware Log
How is the computer running now?

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#3 SparkysCountryGirl

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Posted 20 June 2011 - 09:18 AM

Thx! will try that today,and see how it does.

#4 Blade

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Posted 20 June 2011 - 11:11 AM

Alright; let me know how things work out.

~Blade

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