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Restore and Nortons


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#1 joel0711

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Posted 19 June 2011 - 10:13 AM

I have Nortons from my isp(free).Since installing nortons my restore function will not fully work. Clicking on restore it will report it is already running butll finally come up. In running a restore point it will reach a point and state that all files were not restored and restore is closing and to choose another restore point. Doesn't matter which restore point is choosen the same message appears. This started after the nortons install.Is there some place in nortons (possob;y in backup) to disable to return restore to normal??

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#2 Allan

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Posted 19 June 2011 - 10:18 AM

1) Norton is a company, not a product.

2) System restore is buggy at best. When it works it's great, but it doesn't always work. That's why I always suggest that EVERYONE use disk imaging software on a regular basis - but that's another story. What you can do is disconnect from the internet and then disable whatever Norton security product you are using. Then try system restore (you disconnect from the internet to avoid a malware problem while your security is disabled).




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