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Invalid Password - Infected by Keylogger Virus


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#1 jim.mucka

jim.mucka

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Posted 19 June 2011 - 08:37 AM

List,

My computer has been infected by a Key Logger Virus. I am running Windows 7 Ultimate and I am no longer able to log on because the virus has infected my password. Each time I attempt to log on, I get a message stating that I have an invalid userid/password. I am confident that I have entered my password correctly.

I have my Windows 7 Ultimate update disk and I have tried to restore to an earlier "working" environment but the problem persists. I stupidly did not do a full backup of my machine (have data only) so I do not have a backup image to revert to.

Using my upgrade disk, I am able to get to the command prompt. I have used Malwarebytes in the past but do not have it installed on the infected machine but I do have it on a USB drive.

My question is, is it possible to run Malwarebytes (or another anti-virus tool) to remove the virus? I am hoping not to have to clean the disk and start all over.

Thanks in advance for any information you can provide.

Jim Mucka

Edited by hamluis, 19 June 2011 - 09:45 AM.
Moved from Win 7 to Am I Infected.


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