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Infected with Trojan Virus


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11 replies to this topic

#1 kcelsi

kcelsi

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Posted 18 June 2011 - 06:43 PM

Hello,
I've used this site for help before with much success and have recommended it to many others. I have been infected with a virus (I believe it's a trojan). My Malwarebytes will not update or run. It gives me the error "mbam_error_missing_file (3,0 mbamswissarmy.sys) among other error messages. The computer is crashing often and running slow. I have attached the results of the DDS scan, but was unable to run the GMER scan. Everytime I run it, after a little while, my computer shuts down and restarts without finishing the scan. I greatly appreciate any help you can give me. Thank you!

-Kathy

My attach file didn't attach for some reason, but I can't seem to add it now that I already posted. Let me know if you need it.

Here is the DDS scan:

DDS (Ver_10-10-10.03) - NTFSx86
Run by HP_Owner at 18:42:52.15 on Sat 06/18/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.406 [GMT -4:00]

AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Foxit Software\Foxit Reader\Foxit Reader.exe
C:\Documents and Settings\HP_Owner\Kathys Files\Computer Tech Solutions\Bleeping Computer Solution\Bleeping Comp Prep Guide\DDS Program Log\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/go/setupesp
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uWindows: Run=? ??????????????????????
uWindows: Load=? ??????????????????????
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [Google Update] "c:\documents and settings\hp_owner\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [WinPatrol [FREE Edition]] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} - hxxp://www2.snapfish.com/SnapfishOutlookImport.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\9fsq34w4.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm172YYUS&fl=0&ptb=pTF8j4dJJHnFaJGBqWQWUw&url=http://search.mywebsearch.com/mywebsearch/GGmain.jhtml&st=kwd&n=77ce7d65&searchfor=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\hp_owner\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\9fsq34w4.default\extensions\{38ab6a6c-cc4c-4f9e-a3dd-3c5681ef18a1}\plugins\npsoe.dll
FF - plugin: c:\documents and settings\hp_owner\local settings\application data\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\hp_owner\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.51204.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 297168]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-1 947528]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-1-7 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-5-2 1174664]

=============== Created Last 30 ================

2011-06-18 20:47:50 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-06-18 20:47:49 -------- d-----w- c:\windows\system32\wbem\Repository
2011-06-18 20:45:09 -------- d-sh--w- c:\docume~1\hp_owner\applic~1\SysWin

==================== Find3M ====================

2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec

============= FINISH: 18:44:01.35 ===============

Edited by kcelsi, 18 June 2011 - 07:05 PM.


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#2 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
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  • Gender:Male
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  • Local time:06:52 AM

Posted 27 June 2011 - 04:20 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post fresh dds logs, please.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 kcelsi

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Posted 27 June 2011 - 09:54 AM

Thank you for responding! Here is my new DDS log:


DDS (Ver_10-10-10.03) - NTFSx86
Run by HP_Owner at 10:50:11.78 on Mon 06/27/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.452 [GMT -4:00]

AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Documents and Settings\HP_Owner\Kathys Files\Computer Tech Solutions\Bleeping Computer Solution\Bleeping Comp Prep Guide\DDS Program Log\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/go/setupesp
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uWindows: Run=? ??????????????????????
uWindows: Load=? ??????????????????????
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [Google Update] "c:\documents and settings\hp_owner\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [WinPatrol [FREE Edition]] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} - hxxp://www2.snapfish.com/SnapfishOutlookImport.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\9fsq34w4.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm172YYUS&fl=0&ptb=pTF8j4dJJHnFaJGBqWQWUw&url=http://search.mywebsearch.com/mywebsearch/GGmain.jhtml&st=kwd&n=77ce7d65&searchfor=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\hp_owner\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\9fsq34w4.default\extensions\{38ab6a6c-cc4c-4f9e-a3dd-3c5681ef18a1}\plugins\npsoe.dll
FF - plugin: c:\documents and settings\hp_owner\local settings\application data\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\hp_owner\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.51204.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 297168]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-1 947528]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-1-7 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-5-2 1174664]

=============== Created Last 30 ================

2011-06-18 20:47:50 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-06-18 20:47:49 -------- d-----w- c:\windows\system32\wbem\Repository
2011-06-18 20:45:09 -------- d-sh--w- c:\docume~1\hp_owner\applic~1\SysWin

==================== Find3M ====================

2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec

============= FINISH: 10:51:30.87 ===============

Attached Files



#4 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
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  • Local time:06:52 AM

Posted 27 June 2011 - 12:31 PM

Hi,

I need to ask you to uninstall AVG for now to make cleaning possible (you may use Appremover for that). AVG can be reinstalled after we've finished cleaning (I'll let you know when).


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 kcelsi

kcelsi
  • Topic Starter

  • Members
  • 19 posts
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  • Local time:11:52 PM

Posted 27 June 2011 - 02:49 PM

Here is my Combo Fix scan and my DDS Scan. Thanks!

Combo Fix:

ComboFix 11-06-27.01 - HP_Owner 06/27/2011 15:22:29.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.625 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\Kathys Files\Downloads\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}
c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\chrome.manifest
c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\chrome\xulcache.jar
c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\defaults\preferences\xulcache.js
c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\install.rdf
c:\documents and settings\HP_Owner\Application Data\syswin
c:\documents and settings\HP_Owner\WINDOWS
c:\documents and settings\Randy\Application Data\Mozilla\Firefox\Profiles\bux2p8mc.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}
c:\documents and settings\Randy\Application Data\Mozilla\Firefox\Profiles\bux2p8mc.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\chrome.manifest
c:\documents and settings\Randy\Application Data\Mozilla\Firefox\Profiles\bux2p8mc.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\chrome\xulcache.jar
c:\documents and settings\Randy\Application Data\Mozilla\Firefox\Profiles\bux2p8mc.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\defaults\preferences\xulcache.js
c:\documents and settings\Randy\Application Data\Mozilla\Firefox\Profiles\bux2p8mc.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\install.rdf
c:\documents and settings\Randy\WINDOWS
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\ps2.bat
J:\Autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2011-05-27 to 2011-06-27 )))))))))))))))))))))))))))))))
.
.
2011-06-18 20:47 . 2011-06-18 20:47 -------- d-----w- c:\windows\system32\wbem\Repository
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-02 15:31 . 2004-08-04 04:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19 . 2004-08-04 04:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11 . 2004-08-04 04:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11 . 2004-08-04 04:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11 . 2004-08-04 04:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01 . 2004-08-04 04:00 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37 . 2004-08-04 04:00 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-14 16:26 . 2011-05-02 22:18 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2010-10-01 329096]
"WinPatrol [FREE Edition]"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2010-10-01 15:54 329096]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-5-15 217193]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-5-2 27136]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates From HP.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Updates From HP.lnk
backup=c:\windows\pss\Updates From HP.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]
2008-08-14 12:58 611712 ----a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BarbieGirlsTray]
2007-03-15 02:59 24576 ----a-w- c:\program files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DACSMiniApp]
2007-07-24 17:20 197888 ----a-w- c:\program files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 20:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
2000-12-12 13:40 192512 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\hpztsb01.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
2005-11-03 15:22 77824 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 23:50 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
2005-02-02 20:44 61440 ----a-w- c:\hp\KBD\kbd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2010-04-29 19:39 1090952 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
2009-11-10 15:14 443728 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MP4 Player]
2007-09-19 13:00 639488 ----a-w- c:\program files\MP4 Player\Mp4Player.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
2003-07-13 06:49 155648 ----a-w- c:\windows\system32\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 20:07 2260480 ------w- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-10-29 19:49 249064 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Soulseek\\slsk.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\Program Files\\Savings Bond Wizard\\SBWizard.exe"=
"c:\\Program Files\\WinMX\\WinMX.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
"c:\\Program Files\\Adobe\\Adobe Dreamweaver CS4\\Dreamweaver.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"32996:TCP"= 32996:TCP:Gnutella
"32996:UDP"= 32996:UDP:Gnutella
"5353:TCP"= 5353:TCP:Adobe CSI CS4
"1268:TCP"= 1268:TCP:Akamai NetSession Interface
"5000:UDP"= 5000:UDP:Akamai NetSession Interface
.
R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/4/2004 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/5/2010 9:56 AM 136176]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [1/7/2010 7:20 PM 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [8/5/2010 9:56 AM 136176]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-11 c:\windows\Tasks\dfrg.job
- c:\windows\system32\dfrg.msc [2004-08-04 04:00]
.
2011-06-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-05 13:55]
.
2011-06-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-05 13:55]
.
2011-06-26 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3175736345-612297787-339616734-1009Core.job
- c:\documents and settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-03-11 15:01]
.
2011-06-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3175736345-612297787-339616734-1009UA.job
- c:\documents and settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-03-11 15:01]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/go/setupesp
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm172YYUS&fl=0&ptb=pTF8j4dJJHnFaJGBqWQWUw&url=http://search.mywebsearch.com/mywebsearch/GGmain.jhtml&st=kwd&n=77ce7d65&searchfor=
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
MSConfigStartUp-Adobe ARM - c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-27 15:29
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-06-27 15:31:35
ComboFix-quarantined-files.txt 2011-06-27 19:31
.
Pre-Run: 63,661,793,280 bytes free
Post-Run: 63,714,828,288 bytes free
.
- - End Of File - - 6238DAA77A6FAD94EBDF3606172C62FC


DDS:

DDS (Ver_10-10-10.03) - NTFSx86
Run by HP_Owner at 15:48:16.17 on Mon 06/27/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.520 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\HP_Owner\Kathys Files\Computer Tech Solutions\Bleeping Computer Solution\Bleeping Comp Prep Guide\DDS Program Log\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/go/setupesp
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [WinPatrol [FREE Edition]] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} - hxxp://www2.snapfish.com/SnapfishOutlookImport.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\9fsq34w4.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm172YYUS&fl=0&ptb=pTF8j4dJJHnFaJGBqWQWUw&url=http://search.mywebsearch.com/mywebsearch/GGmain.jhtml&st=kwd&n=77ce7d65&searchfor=
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-1-7 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-5-2 1174664]

=============== Created Last 30 ================

2011-06-27 19:19:06 98816 ----a-w- c:\windows\sed.exe
2011-06-27 19:19:06 518144 ----a-w- c:\windows\SWREG.exe
2011-06-27 19:19:06 256512 ----a-w- c:\windows\PEV.exe
2011-06-27 19:19:06 208896 ----a-w- c:\windows\MBR.exe
2011-06-18 20:47:50 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-06-18 20:47:49 -------- d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================

2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec

============= FINISH: 15:48:32.28 ===============

Attached Files



#6 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:52 AM

Posted 28 June 2011 - 03:59 AM

Hi again,

Frostwire
Soulseek
Winmx


Above listed ones are P2P file sharing programs. P2P downloads are nowadays one of those things that most likely bring infection into the system. My recommendation is to uninstall these (and other if present) P2P file sharing programs.


Disable WinPatrol's realtime protection.
  • Right-click the running icon of Winpatrol in the system tray
  • Choose exit. It will automatically restart at next boot.

Open notepad and copy/paste the text in the quotebox below into it:

DDS::
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
Firefox::
FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\9fsq34w4.default\
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm172YYUS&fl=0&ptb=pTF8j4dJJHnFaJGBqWQWUw&url=http://search.mywebsearch.com/mywebsearch/GGmain.jhtml&st=kwd&n=77ce7d65&searchfor=


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Posted Image

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Adobe Acrobat 6.0 Professional is not supported anymore and should be uninstalled or upgraded to latest version.




Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 26.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u26-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.


* Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is UNchecked.
  • Click Scan
  • Wait for the scan to finish.

Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 kcelsi

kcelsi
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:11:52 PM

Posted 28 June 2011 - 04:33 PM

Here are my new log files:

CFScript Log:

DDS::
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
Firefox::
FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\9fsq34w4.default\
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm172YYUS&fl=0&ptb=pTF8j4dJJHnFaJGBqWQWUw&url=http://search.mywebsearch.com/mywebsearch/GGmain.jhtml&st=kwd&n=77ce7d65&searchfor=

ESET Scan:

C:\Qoobox\Quarantine\C\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Randy\Application Data\Mozilla\Firefox\Profiles\bux2p8mc.default\extensions\{a4793f13-725e-428c-8cfe-ffeec98b54d9}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{00EFF98B-5705-4D9A-BA78-7681A60AFB54}\RP255\A0047366.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{00EFF98B-5705-4D9A-BA78-7681A60AFB54}\RP255\A0047367.manifest Win32/TrojanDownloader.Tracur.F trojan
D:\I386\APPS\APP03394\src\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application
D:\I386\APPS\APP03394\src\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application


DDS Log:

DDS (Ver_10-10-10.03) - NTFSx86
Run by HP_Owner at 17:27:26.40 on Tue 06/28/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.674 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\HP_Owner\Kathys Files\Computer Tech Solutions\Bleeping Computer Solution\Bleeping Comp Prep Guide\DDS Program Log\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/go/setupesp
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [WinPatrol [FREE Edition]] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} - hxxp://www2.snapfish.com/SnapfishOutlookImport.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\9fsq34w4.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-1-7 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-8-5 136176]
S4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-5-2 1174664]

=============== Created Last 30 ================

2011-06-27 19:19:06 98816 ----a-w- c:\windows\sed.exe
2011-06-27 19:19:06 518144 ----a-w- c:\windows\SWREG.exe
2011-06-27 19:19:06 256512 ----a-w- c:\windows\PEV.exe
2011-06-27 19:19:06 208896 ----a-w- c:\windows\MBR.exe
2011-06-18 20:47:50 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-06-18 20:47:49 -------- d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================

2011-05-04 08:52:22 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-04 06:25:49 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec

============= FINISH: 17:28:55.79 ===============

Attached Files



#8 Blade81

Blade81

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Posted 29 June 2011 - 02:48 AM

Hi,

That CFScript.txt is supposed to be drag'n'dropped to ComboFix and then result log to be posted here. Please see my previous post for detailed instructions.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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#9 kcelsi

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Posted 29 June 2011 - 07:44 AM

Sorry,
I copy pasted the wrong file. This should be the right one...


ComboFix 11-06-27.04 - HP_Owner 06/28/2011 11:32:08.3.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.533 [GMT -4:00]
Running from: c:\documents and settings\HP_Owner\Kathys Files\Downloads\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Owner\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
J:\Autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2011-05-28 to 2011-06-28 )))))))))))))))))))))))))))))))
.
.
2011-06-18 20:47 . 2011-06-18 20:47 -------- d-----w- c:\windows\system32\wbem\Repository
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-02 15:31 . 2004-08-04 04:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19 . 2004-08-04 04:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11 . 2004-08-04 04:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11 . 2004-08-04 04:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11 . 2004-08-04 04:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01 . 2004-08-04 04:00 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37 . 2004-08-04 04:00 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-04-14 16:26 . 2011-05-02 22:18 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-06-27_19.29.11 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-06-28 12:46 . 2011-06-28 12:46 16384 c:\windows\Temp\Perflib_Perfdata_d4.dat
+ 2011-06-28 12:46 . 2011-06-28 12:46 16384 c:\windows\Temp\Perflib_Perfdata_7c.dat
+ 2006-06-24 01:47 . 2011-06-28 12:47 3596672 c:\windows\system32\FNTCACHE.DAT
- 2006-06-24 01:47 . 2011-05-28 11:43 3596672 c:\windows\system32\FNTCACHE.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2010-10-01 329096]
"WinPatrol [FREE Edition]"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2010-10-01 15:54 329096]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-5-15 217193]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-5-2 27136]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates From HP.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Updates From HP.lnk
backup=c:\windows\pss\Updates From HP.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]
2008-08-14 12:58 611712 ----a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BarbieGirlsTray]
2007-03-15 02:59 24576 ----a-w- c:\program files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DACSMiniApp]
2007-07-24 17:20 197888 ----a-w- c:\program files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 20:24 54840 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
2000-12-12 13:40 192512 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\hpztsb01.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
2005-11-03 15:22 77824 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 23:50 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
2005-02-02 20:44 61440 ----a-w- c:\hp\KBD\kbd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2010-04-29 19:39 1090952 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
2009-11-10 15:14 443728 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MP4 Player]
2007-09-19 13:00 639488 ----a-w- c:\program files\MP4 Player\Mp4Player.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
2003-07-13 06:49 155648 ----a-w- c:\windows\system32\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 20:07 2260480 ------w- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-10-29 19:49 249064 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Soulseek\\slsk.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\Program Files\\Savings Bond Wizard\\SBWizard.exe"=
"c:\\Program Files\\WinMX\\WinMX.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
"c:\\Program Files\\Adobe\\Adobe Dreamweaver CS4\\Dreamweaver.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"32996:TCP"= 32996:TCP:Gnutella
"32996:UDP"= 32996:UDP:Gnutella
"5353:TCP"= 5353:TCP:Adobe CSI CS4
"1775:TCP"= 1775:TCP:Akamai NetSession Interface
"5000:UDP"= 5000:UDP:Akamai NetSession Interface
.
R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/4/2004 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/5/2010 9:56 AM 136176]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [1/7/2010 7:20 PM 18560]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [8/5/2010 9:56 AM 136176]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-11 c:\windows\Tasks\dfrg.job
- c:\windows\system32\dfrg.msc [2004-08-04 04:00]
.
2011-06-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-05 13:55]
.
2011-06-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-05 13:55]
.
2011-06-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3175736345-612297787-339616734-1009Core.job
- c:\documents and settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-03-11 15:01]
.
2011-06-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3175736345-612297787-339616734-1009UA.job
- c:\documents and settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-03-11 15:01]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/go/setupesp
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
DPF: {4ECE056F-E50F-4F9D-B069-EB342D21F26A} - hxxp://www2.snapfish.com/SnapfishActivia3.cab
FF - ProfilePath - c:\documents and settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\9fsq34w4.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-28 11:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-06-28 11:41:54
ComboFix-quarantined-files.txt 2011-06-28 15:41
ComboFix2.txt 2011-06-27 19:31
.
Pre-Run: 63,724,474,368 bytes free
Post-Run: 63,708,983,296 bytes free
.
- - End Of File - - C45901D1AA641762F34F1E9DBAFAD7B4

#10 Blade81

Blade81

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Posted 29 June 2011 - 01:25 PM

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade B)

PS. AVG can be reinstalled after that (if no issues left).

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#11 kcelsi

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Posted 29 June 2011 - 06:25 PM

Hello,
I've done just about everything you recommended. The computer seems to be working much better. As soon as I can, I will upgrade my Acrobat 6 and will refrain from using my p2p programs to avoid future viruses. Thank you so much for your help.

Kathy

#12 Blade81

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Posted 30 June 2011 - 03:01 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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