Before we retrieve your files from the computer, let's try fixing the file system so that Windows will load successfully.
First thing to do if your battery power supply is not reliable is to ensure that your mains power supply to the laptop is reliable, and that it will not be interrupted again, as it has been twice already.
If you do not have access to a Windows XP installation disk
(OR a Vista
or Windows 7
installation disk, which can also be used to run chkdsk from the command prompt) ...
On a working computer, please download ARCDC
- Double-click ARCDC.exe
- Follow the dialog until you see 6 options. Please pick the appropriate selection, for example: Windows Professional SP2 & SP3
- ( Replace "Windows Professional SP2 & SP3" with the OS required. <<< IMPORTANT)
- You will see a few dos screens flash by, this is normal.
- Next you will be able to choose to add extra files. Select the Default Files.
- The last window will allow you to burn the disk using BurnCDCC.
(The ISO file is located on your Desktop.)
- Burn the .ISO image file to a CD, to make a bootable CD.
Boot the afflicted machine from the CD that you have just burned.
1. Insert the CD in the computer's optical disk drive tray.
2. Start or re-start the computer so that it boots from the CD. You may be prompted to "Press any key
". (If the system does not appear to be booting from the CD, you may need to enter the BIOS Setup Menu and change the boot order, so that the CD-ROM/optical disk drive is set to boot before the hard disk drive.)
3. When the Welcome to Setup
screen appears, press the R
key on your keyboard to start the Recovery Console.
4. The Recovery Console will ask which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press the <ENTER> key. If you have just one Windows installation
, type 1
and press <ENTER>.
5. You will be prompted for the Administrator's password. If there is no password, (and this is most likely
), simply press <ENTER>.
6. You will be presented with a C:\Windows>
prompt. (If you do not see this, let me know.)
At the C:\Windows>
prompt, type chkdsk /p
and press <ENTER>. (Note the space between chkdsk and the slash.)
If any errors are found/repairs made, run chkdsk /p
again, and repeat a third time if necessary, until no more errors are found.
at the prompt and press <ENTER> to close the Recovery Console and restart your system.
Does Windows start normally now?