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Windows Home edition unwanted shut down


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3 replies to this topic

#1 jboscoe

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Posted 28 October 2004 - 02:18 PM

My Girl friends machine has a glitch and i dont know where to start. It has win xp home installed, 256 megs ram, 1 GHZ amd cpu 30 gb hdd., and microsoft word 2003 installed. When she closes word it shuts down computer. Here is the most recent scenario. She was doing here homework in word was also running spider solitare and playing Zooma on the net. She was done with her homework and went to close word in then shuts down the computer and restarts. I havd scanned with Macafee vers 8 as well as used AVG 6.0 and also Spybot search and destroy to no avail. Any suggesting would be most helpfull. Thanks in advance. Joseph Boscoe
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#2 tg1911

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Posted 28 October 2004 - 05:54 PM

Stopping your computer from Auto-restarting:

Click Start / Control Panel / Performance and Maintenance / System / Advanced /
in the Startup and Recovery box, click Settings /
in the System Failure box, uncheck Automatically Restart. / OK / Apply / OK

Make sure, "Write an event to the system log", is checked.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 jgweed

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Posted 28 October 2004 - 06:51 PM

It just might be a lack of memory. Long Word documents take quite a bit of memory, and having other applications open, especially games, whilst using Word might cause Word to shut down or a computer crash.
Cheers,
John

Edited by jgweed, 28 October 2004 - 06:52 PM.

Whereof one cannot speak, thereof one should be silent.

#4 tg1911

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Posted 28 October 2004 - 08:22 PM

It just might be a lack of memory. Long Word documents take quite a bit of memory, and having other applications open, especially games, whilst using Word might cause Word to shut down or a computer crash.
Cheers,
John

That's what I was thinking, also. When I first got my computer, it would shut of and reboot several times a week. I also had 256 megs of ram. I read on the old CFH boards, that it could be a ram issue. Ordered another 256 from Crucial, and installed it. Never had the problem again.

Edited by tg1911, 28 October 2004 - 08:22 PM.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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