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unfixable xp problem?

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#1 tookiewayne


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Posted 18 June 2011 - 02:05 PM

I have an hp mini netbook running xp sp3 home edition. When you log into any of the accounts, the taskbar (or explorer.exe, i'm not sure who the culprit is exactly) freezes for about 10 minutes and is unresponsive. when you move the mouse over the start button or the task bar all you see is an hour glass. After the ten minutes the computer finishes loading and you hear the start up sounds. The desktop is somewhat responsive.

At first this problem was only on the administrative account, but now all of the accounts are effected by this problem.

I have ran several full system scans with mbam and their are no visable threats on the computer. I have tried several things to narrow down what start up program is causing this hang.

The computer will boot normally in safe mode but that doesn't help me at all. I have ran the sfc/scannow command to see if the system files had been damaged but nothing ever changes or shows up corrupted.

I don't have a cd rom drive on the computer and reformating/reinstalling the os is not an option right now.

I want to fix this without wiping the os of the computer. if you need me to explain more or go into detail about something just let me know.

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#2 TheShooter93



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Posted 18 June 2011 - 04:36 PM

What the exact make and model of the problem PC?

It sounds to me like you could use a RAM upgrade.

Also, let's see this...

Click Start.

In the search bar (or after clicking Run) type msconfig and hit Enter.

Click the Startup tab.

Take a screenshot(s) showing all items listed and attach the image(s) in your next post.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

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