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Temporarily Disabling Antivirus Software - How to?


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#1 dsaandsave

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Posted 18 June 2011 - 01:12 PM

I am a first time user and joined to seek the answer to my question. I am attempting to upgrade by Adobe Flash version, but in the attempt to install the upgrade, I could not proceed through the screen sequences required. A comment on the screen indicated the installation may require that I first "temporarily disable" my anti-virus (spyware?) software - which I do not know how to do.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 SweetTech

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Posted 18 June 2011 - 01:16 PM

Hi!

Please take a look at this thread here: http://www.bleepingcomputer.com/forums/topic114351.html

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 Allan

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Posted 18 June 2011 - 01:22 PM

There should be an icon for your av in the notification area of the taskbar. Right-click on that icon and you should see an option to disable.




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