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Computer issues


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3 replies to this topic

#1 kvaughn

kvaughn

  • Members
  • 3 posts
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  •  
  • Local time:10:43 AM

Posted 18 June 2011 - 11:48 AM

I have had issues on my desktop (emachine) that is running Windows XP.

There is occasional sound in the background, like an advertisement, google redirects & hard drive error boxes pop up. When the hard drive errors pop up, a scan starts, (not by me).

I was able to restore to a previous date, which stablized the computer. I logged onto Bleepingcomputer.com, downloaded Combofix, and ran it successfully.

The log will be below my comments.

The computer ran fine for a few hours, then all the hard drive error boxes popped up again, and now am unable to access the Internet, even though when I repair the connection, it states that there is no connectivity issue. (I am able to access internet via another desktop in my house)

Here is the log from when I ran Combofix.

Thank you.

ComboFix 11-06-16.02 - Owner 06/17/2011 10:38:49.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.702.385 [GMT -5:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\Owner\Application Data\Adobe\plugs
c:\documents and settings\Owner\Application Data\Adobe\plugs\mmc1239095234.txt
c:\documents and settings\Owner\Application Data\Adobe\shed
c:\documents and settings\Owner\Application Data\Adobe\shed\thr1.chm
c:\documents and settings\Owner\DesktopLSPFix.exe
c:\documents and settings\Owner\DesktopSafeMSI.exe
c:\documents and settings\Owner\DesktopWinsockxpFix.exe
c:\documents and settings\Owner\Local Settings\Application Data\{25C11F02-B84E-4080-97E1-5D55D8AB8C01}
c:\documents and settings\Owner\Local Settings\Application Data\{25C11F02-B84E-4080-97E1-5D55D8AB8C01}\chrome\content\_cfg.js
c:\documents and settings\Owner\Local Settings\Application Data\{25C11F02-B84E-4080-97E1-5D55D8AB8C01}\chrome\content\overlay.xul
c:\documents and settings\Owner\Local Settings\Application Data\{25C11F02-B84E-4080-97E1-5D55D8AB8C01}\install.rdf
c:\documents and settings\Owner\System
c:\documents and settings\Owner\System\win_qs8.jqx
c:\documents and settings\Owner\WINDOWS
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\regobj.dll
D:\Autorun.inf
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((( Files Created from 2011-05-17 to 2011-06-17 )))))))))))))))))))))))))))))))
.
.
2011-06-15 13:39 . 2011-06-15 13:39 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
2011-06-15 13:35 . 2011-06-15 13:39 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2011-06-15 02:44 . 2011-06-15 02:44 5845744 ----a-w- c:\windows\system32\win32cpr.dll
2011-06-15 02:44 . 2011-06-15 02:44 1872624 ----a-w- c:\windows\system32\winsflt.dll
2011-06-15 02:44 . 2010-03-01 00:33 2347760 ----a-w- c:\windows\system32\mdmcls32.exe
2011-06-15 02:44 . 2010-03-01 00:13 2654208 ----a-w- c:\windows\system32\winsflte.dll
2011-06-15 02:44 . 2011-06-15 02:44 -------- d-----w- c:\windows\rnapxs
2011-06-15 02:43 . 2011-06-15 02:43 -------- d-----w- c:\program files\CA
2011-06-15 01:24 . 2011-06-15 01:24 -------- d-----w- c:\documents and settings\All Users\Application Data\CA-SupportBridge
2011-06-15 01:11 . 2011-06-15 01:11 -------- d-----w- c:\documents and settings\Owner\Application Data\SupportSoft
2011-06-15 01:04 . 2011-06-15 01:04 -------- d-----w- c:\program files\Common Files\supportsoft
2011-06-14 20:18 . 2011-06-14 20:18 -------- d-----w- c:\documents and settings\All Users\Application Data\CA
2011-06-14 16:28 . 2011-06-14 16:28 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Threat Expert
2011-06-14 16:19 . 2011-06-14 21:31 -------- d-----w- c:\program files\PC Tools Security
2011-06-14 16:17 . 2011-06-14 20:22 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
2011-06-14 15:23 . 2011-06-14 15:23 -------- d-----w- c:\windows\system32\wbem\Repository
2011-06-14 04:10 . 2011-06-14 15:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-06-14 04:09 . 2011-06-14 15:19 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2011-06-13 22:58 . 2011-06-14 15:22 -------- d-s---w- c:\documents and settings\Administrator
2011-06-13 21:45 . 2011-06-13 21:45 0 ----a-w- c:\windows\Ekiwidakipipada.bin
2011-06-13 21:41 . 2011-06-14 15:22 -------- d-----w- c:\documents and settings\All Users\Application Data\gE28258ElNhF28258
2011-05-28 03:31 . 2011-05-28 03:31 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-28 03:20 . 2011-05-28 03:20 -------- d-----w- c:\program files\Microsoft Silverlight
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-17 08:39 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6acf.tmp
2011-06-17 08:37 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6a52.tmp
2011-06-17 08:35 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6d6f.tmp
2011-06-17 08:34 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6c17.tmp
2011-06-17 08:32 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6d02.tmp
2011-06-17 08:30 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6aff.tmp
2011-06-17 08:29 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6d9e.tmp
2011-06-17 08:27 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6afe.tmp
2011-06-17 08:25 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6b9a.tmp
2011-06-17 08:24 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6cb4.tmp
2011-06-17 08:22 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP6c56.tmp
2011-06-17 08:20 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP8424.tmp
2011-06-13 22:18 . 2005-09-07 07:49 90112 ----a-w- c:\windows\DUMP41eb.tmp
2011-04-06 21:20 . 2011-04-06 21:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20 . 2011-04-06 21:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d5b8015d-68af-4b2c-9412-e349d82ab4a2}]
2010-08-30 20:17 262312 ----a-w- c:\program files\vmndtxtb\auxi\vmndtxAu.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{f379a94e-3c5d-4bad-b32c-0e3af1cc3617}]
2010-08-30 20:17 86696 ----a-w- c:\program files\vmndtxtb\vmndtxDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{f379a94e-3c5d-4bad-b32c-0e3af1cc3617}"= "c:\program files\vmndtxtb\vmndtxDx.dll" [2010-08-30 86696]
.
[HKEY_CLASSES_ROOT\clsid\{f379a94e-3c5d-4bad-b32c-0e3af1cc3617}]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2011-03-04 01:52 762000 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2011-03-04 01:52 762000 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2011-03-04 01:52 762000 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-16 68856]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"Starfield Updater"="c:\program files\Starfield\WorkspaceUpdate.exe" [2011-02-18 33984]
"LMab1err"="c:\program files\Lexmark\ErrorApp\LMab1err.exe" [2009-10-07 582312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"SunKistEM"="c:\program files\Digital Media Reader\shwiconem.exe" [2004-11-15 135168]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-07-15 58992]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-03 32768]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-03-18 339968]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]
"SoundMan"="SOUNDMAN.EXE" [2004-12-01 77824]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"PS121v2"="c:\program files\NETGEAR\PS121v2\PS121v2.exe" [2007-05-23 696320]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2009-09-26 185640]
"Network Error Advisor"="c:\program files\vmndtxtb\ExeRunner.exe" [2010-03-31 58368]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"Carbonite Backup"="c:\program files\Carbonite\Carbonite Backup\CarboniteUI.exe" [2011-03-04 948880]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
.
c:\documents and settings\Owner\Start Menu\Programs\Startup\
Yahoo! Widget Engine.lnk - c:\program files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe [2005-12-19 1675264]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
HotSync Manager.lnk - c:\program files\palmOne\Hotsync.exe [2004-6-9 471040]
Install Pending Files.LNK - c:\program files\SIFXINST\SIFXINST.EXE [2005-9-7 729088]
MySoftware NewsFlash.lnk - c:\program files\Common Files\MySoftware\NewsFlsh.exe [2007-1-8 261120]
VMN Toolbox 4.lnk - c:\program files\VMN Toolbox 4\toolbox.exe [2008-8-27 404992]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\lmabcoms.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R2 File Backup;File Backup Service;c:\program files\Starfield\offSyncService.exe [7/16/2010 1:47 PM 1215216]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [9/25/2009 11:32 PM 189736]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/22/2009 10:45 AM 24652]
R2 WinExtManager;WinSock Extention Manager;c:\windows\system32\mdmcls32.exe [6/14/2011 9:44 PM 2347760]
R3 NETGEARUHOST;NETGEAR Network USB Host Controller;c:\windows\system32\drivers\NETGEARUHOST.sys [12/12/2008 10:30 AM 12032]
R3 NETGEARUHUB;NETGEAR Network USB Root Hub;c:\windows\system32\drivers\NETGEARUHUB.sys [12/12/2008 10:30 AM 39424]
R3 NIC2000;SyNET USB NETWORK CABLE ADAPTER;c:\windows\system32\drivers\NIC2000.SYS [12/23/2005 4:40 PM 5766]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/21/2009 3:51 PM 135664]
S2 USB2000;SyNET USB NETWORK CABLE DRIVER;c:\windows\system32\drivers\usb2000.sys [12/23/2005 4:40 PM 12822]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [12/21/2009 3:51 PM 135664]
S3 NETGEARUCOMP;NETGEAR Network USB Composite Device;c:\windows\system32\drivers\NETGEARUCOMP.sys [12/12/2008 10:30 AM 12672]
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-10 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]
.
2011-06-17 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-14 04:35]
.
2011-06-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-21 20:51]
.
2011-06-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-21 20:51]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.rr.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
LSP: c:\windows\system32\winsflt.dll
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\6pwm4y8o.default\
FF - prefs.js: browser.search.selectedEngine - Search The Web
FF - prefs.js: browser.startup.homepage - hxxp://www.rr.com
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Starfield Zoom: zoomext@starfield - c:\program files\Mozilla Firefox\extensions\zoomext@starfield
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Personal Menu: CompactMenuCE@Merci.chao - %profile%\extensions\CompactMenuCE@Merci.chao
FF - Ext: Status-bar Scientific Calculator: ststusscicalc@sunny - %profile%\extensions\ststusscicalc@sunny
FF - Ext: DownThemAll!: {DDC359D1-844A-42a7-9AA1-88A850A938A8} - %profile%\extensions\{DDC359D1-844A-42a7-9AA1-88A850A938A8}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Road Runner Community Toolbar: {e4878b45-e2c0-4307-b6e8-734922f92f5b} - %profile%\extensions\{e4878b45-e2c0-4307-b6e8-734922f92f5b}
FF - Ext: VMN Toolbar: {98f782cf-9b6b-41ca-909b-b4fdc0bbc23a} - %profile%\extensions\{98f782cf-9b6b-41ca-909b-b4fdc0bbc23a}
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SYNETROUTERINST - E:\AUTORUN.EXE
SafeBoot-mcmscsvc
SafeBoot-MCODS
AddRemove-eTrust Suite Personal - c:\program files\CA\CA Internet Security Suite\caunst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-17 10:44
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,ff,a7,e6,b1,74,a3,7a,43,b0,3d,fe,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,ff,a7,e6,b1,74,a3,7a,43,b0,3d,fe,\
.
[HKEY_USERS\S-1-5-21-1446794549-2740033365-3547745610-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(708)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'lsass.exe'(764)
c:\windows\system32\winsflt.dll
.
Completion time: 2011-06-17 10:47:18
ComboFix-quarantined-files.txt 2011-06-17 15:47
.
Pre-Run: 8,947,961,856 bytes free
Post-Run: 9,781,882,880 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 6CE4FE437E293B0ED043E1C91A8FBAA4

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#2 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:11:43 AM

Posted 25 June 2011 - 05:43 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:



Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 kvaughn

kvaughn
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Posted 26 June 2011 - 04:49 PM

Thank you for thorough reply. I appreciate the time you took. I finally had to reformat my hard drive, and restore the computer back to it's original state.

Now just trying to update drivers, etc..

Thanks again,

#4 SweetTech

SweetTech

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Posted 26 June 2011 - 05:27 PM

Okay. Thanks for posting back to inform me of such. I greatly appreciate it.

This thread will now be closed.

Please take care.

Kindest Regards,
ST.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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