Posted 18 June 2011 - 11:41 AM
I'm using Windows XP. All of a sudden I can't print. When I try to print, I'm prompted to first select a printer, but my printer does not show up. If I click on add printer, I get a message that my print spooler is not running.
The last thing I tried printing was a pdf file. I ran Malwarebytes Anti-Malware and it didn't find anything. I tried doing things like unplugging my printer, turning it off and on, restarting my computer and I also did a restore to yesterday. Still can't print.
Thanks for any help! I need step by step because I don't know much about computers. Darlene