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vista antispyware 2012


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#1 shellfish101

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Posted 18 June 2011 - 07:37 AM

I apparently have/had a virus or trojan on my dell laptop computer, operating system vista. i was using mozilla firefox yesterday when the website i was on froze, then mozilla shut down spontaneously. Windows began opening saying my system wasnt protected with a heading of vista antispyware 2012, and also windows security center windows and pop ups from the system tray.

From this point on, everytime i tried to open any browser or run any program i got these same warnings.

i ran mcafee and it found 2 cookies and deleted them, but this didnt change anything.

After about 7 hours of rebooting in various modes and closing unnecessary programs, mcafee apparently ran another (regularly scheduled scan) and said it found a trojan and i should reboot so it could be deleted. i did this and i am no longer seeing any security warnings, but then whenever i tried to run any programs or open any browsers, a window opened that said "windows needs to know what program created this." i have an option to choose a program or to find it online. if i click the online option, i get the same warning for the browser that opens to go online and the cycle continued.

I couldn't run malware or spybot or any other programs.

Then my son figured out the programs will open in command prompt and he ran a system restore for 2 days prior and things are opening. my concern is that the virus will come back or that there is remnants of it left. should i be concerned about this. is there any way i can find out if i am still at risk from this virus. My browsers do seem to be running slower than they used to and programs are opening up slower.

this is one of the pop ups i was seeing the first day i had the virus. unfortunately i didnt get screenshots of anything else.
Posted Image

if you need any other information please let me know
thank you for any help you can offer

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#2 boopme

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Posted 21 June 2011 - 12:21 PM

Hello, I want you to run FixNCR.reg, RKill and MBAm.

Please follow our Removal Guide here Vista Antispyware 2012 .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 shellfish101

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Posted 21 June 2011 - 06:12 PM

Ok I think I've completed everything on the list. My link

#4 shellfish101

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Posted 21 June 2011 - 06:13 PM

Posted Image

#5 boopme

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Posted 21 June 2011 - 08:35 PM

Thanks ,how is it running now. Just to make certain we leave nothing here.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 shellfish101

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Posted 22 June 2011 - 07:45 AM

I'm working on the above scan now, but when I got up this morning, Mcafee had a pop up that said it had found and removed a trojan, no further action is required. I cannot find anywhere on Mcafee any more info about the trojan.

As for how it is running, the computer still seems to lag more than it did before I had vista antispyware. Other than that, everythings runs fine.

#7 boopme

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Posted 22 June 2011 - 10:56 AM

We should then also run a safe mode scan..

Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 shellfish101

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Posted 22 June 2011 - 11:29 AM

Posted Image

#9 shellfish101

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Posted 22 June 2011 - 03:48 PM

super antispyware found about 350 cookies and 9 registry items and 1 trojan. i just copied the registry items and the trojan because it would have been a lot of pages. if you need to see all the cookies let me know and i will post them too.
Posted Image

#10 shellfish101

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Posted 22 June 2011 - 06:20 PM

i just came back from being afk for a couple hours and this was open on my computer when i returned.
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#11 boopme

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Posted 22 June 2011 - 06:52 PM

That Reg Mech had to be installed. You should definately un install it from Control Panel.
Lets' finish Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 shellfish101

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Posted 23 June 2011 - 12:14 PM

scan results looked good, nothing found
Posted Image

the lag seems to be better, but i am seeing this error about 3 times a day for the past few days. not sure if it is related or not
Posted Image

#13 shellfish101

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Posted 23 June 2011 - 12:32 PM

some one told me to use this ... is it save

My link

hmm its mywot. com

#14 boopme

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Posted 23 June 2011 - 01:09 PM

Hello, WOT is safe, it covers a lot of sites. The Yimg is related to Yahoo Imaging.. Are you only using Internet Explorer8 as your browser and is the message whem using IE?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 shellfish101

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Posted 23 June 2011 - 01:30 PM

i use firefox for my browser with memory fox add on. i find it has less lag then ie or chrome




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